New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.
Mixed reviews on food quality, with some customers praising the fries and poutine while others reported issues like bland hotdogs and unsatisfactory portion sizes.
Customer Service
Customer service experiences varied widely; some praised the friendly and attentive staff, while others reported rude behavior and poor handling of complaints.
Cleanliness
Concerns were raised about cleanliness, with reports of dirty hands from staff and unsanitary conditions affecting the dining experience.
Speed of Service
Many customers appreciated the fast service, especially during busy times, although some experienced long waits or disorganization.
AN
Anna N.
Jan 3, 2026
2.0
January 2nd beginning of lunch rush.
New York Fries is the go to. Unfortunately todays Veggie Fries was disappointing. Fries were soft and the inside texture was like it has been sitting for a bit. Everything was room temperature. The cheese lighter in colour, slight foamy and thin. Sour cream also thin. It was tasteless. Couldn't finish it.
A bit upsetting as was introducing family to it.
Not a review to bash but for the owners to see and suggest review/have quality control.
AP
Avni Patel
Dec 13, 2025
1.0
I always love the Fries of NYF .
I had the worst experience here . I think there was a owner ( he was old kind of guy ) he got frustrated as soon as we asked him to process our e gift card . No respect for customer . He started shouting and talking back to customer with a very rude language. Truly disappointed and felt insulted. In this economy people are giving business and this kind of people do not respect that support.
PP
Pankaj Patel
Dec 13, 2025
1.0
Worst customer service, Very rude with customer
MM
Michelle
Sep 30, 2025
5.0
Very good fries
CD
Carrie Dias
Sep 12, 2025
1.0
Usually awsome food husband had fries and hotdogs found long hair in hotdogs fries were soggy soft carrie