McDonald's

3.2
263 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
1040 Wharncliffe Rd. S., LONDON, ON
N6L 1H2, Canada

Hours

Reviews

3.2
263 reviews
5 stars
106
4 stars
31
3 stars
23
2 stars
10
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned issues with food temperature and preparation, including cold and improperly made items.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail.
  • KR
    Kevin R
    Dec 31, 2025
    5.0
    Best McDonalds in London. Pay attention to detail ..very few butter English muffin on a sausage McMuffin .
  • ZZ
    Zia
    Dec 23, 2025
    1.0
    About 20 minutes ago I went to this McDonald’s to get The Grinch meal and We ordered two, and then they try to accuse us of lying and Only gave us one and later when we came home to eat our food, the Grinch meal had 10 Piece nuggets and only 3 Single pieces of fries with some hash browns that we did not ask for & they took $22 From us Even after giving us nothing that we were supposed to get no Fries, no Socks, no Dill pickles seasoning. It’s honestly crazy to me how disrespectful they were, When all we did was ask where our second grinch meal was. Do better and stop disrespecting your customers and wasting all of their money for things that they weren’t even asking for It’s so shameful to see that this location is so disrespectful and such disgusting service, You could’ve at least made your food fresh but no all you guys do at the McDonald’s is scam people out of their money and not give them what they ask for and treat them like they aren’t even human. YOU SHOULD BE ASHAMED OF YOURSELF
  • YA
    Yara Alaliko
    Dec 23, 2025
    1.0
    This is the worst experience of my life at a McDonald’s and I’ve been to many different McDonald’s so it’s so Shameful that this had to be the worst McDonald’s I go to because I this is my go to McDonald’s every time I’m getting McDonald’s this is my go to spot but today just like usual I go. I order a grinch mule because I see the menu Something new I wanna try it out. I get home. I open it. It’s cold mini hash browns mind you there is no hash browns in the grinch meal and 10 piece. Chicken nugget nuggets no socks no nothing. Nothing like it’s supposed to be in it so all I get is 10 piece chicken nugget nuggets and some mini hash browns and I paid $22 for that 22. i’m so disappointed to the fact that I wasted money but not only that I waste my money. It was the location I always go to so disappointing you do better.
  • AS
    Achala De Silva
    Dec 23, 2025
    1.0
    Very slow. Poor service doesn't even care about customers.
  • TT
    Tyler
    Dec 16, 2025
    1.0
    I've order delivery from here a few times. No issues. But tonight, I used the McDonald's app. It doesn't let you choose a location. I get paired with this store. Which usually isn't an issue. Tonight though, they sent me the COMPELTELY wrong order. I know things happen. But if they followed proper delivery standards (past worker), they would have put the receipt on the bag - and have the driver confirm the order #. As nothing was on the bag at all. Frustrating when waiting for the correct order to arrive, and a very different two item order arrives.. Extremely bad experience. :(

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1040 Wharncliffe Rd. S.?

McDonald's is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

What are the drive-thru hours at this McDonald's location?

The drive-thru at McDonald's is open 24 hours a day, 7 days a week.