McDonald's

3.2
253 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
1040 Wharncliffe Rd. S., LONDON, ON
N6L 1H2, Canada

Hours

Reviews

3.2
253 reviews
5 stars
104
4 stars
29
3 stars
23
2 stars
10
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and food handling.

Staff Attitude

While some customers praised friendly staff, many others reported unprofessional behavior and a lack of training.

Speed of Service

Customers frequently complained about slow service, both in-store and drive-thru, with some stating it was not 'fast food' at all.
  • OO
    Osarieme Okungbowa
    Nov 10, 2025
    1.0
    I just got my food and it came in cold fries cold and hard i never complain but the last two time in cold food came in cold
  • TT
    Tanya Tylene
    Nov 7, 2025
    1.0
    Disgusting greasy cold not made proper to boot manager hung up 3 times at 3am wouldn't help replace there mix up on phone or in drive threw after I waited for ages stay far away from the Mcd
  • JC
    joshua claus
    Nov 6, 2025
    1.0
    No body speaks English here. Thank you Mark Carney
  • AA
    Aki Aku
    Oct 20, 2025
    1.0
    Very disappointing experience. The customer service was terrible — we waited over half an hour just to place an order. We’re paying customers, not waiting for free food. Completely unacceptable service.
  • AM
    ANILASH M.A
    Oct 9, 2025
    1.0
    ⭐☆☆☆☆ Terrible Late-Night Service — Be Cautious! If you’re ordering at night, please be aware of the rude and unprofessional staff here. I had a horrible experience with one of the employees — completely disrespectful attitude, no manners, and zero sense of customer service. McDonald’s needs to seriously review their night staff and take action. No customer deserves to be treated this way.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1040 Wharncliffe Rd. S.?

McDonald's is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

What are the drive-thru hours at this McDonald's location?

The drive-thru at McDonald's is open 24 hours a day, 7 days a week.