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McDonald's

3.2
(273 reviews)

Business Details

1040 Wharncliffe Rd. S., LONDON, ON
N6L 1H2, Canada
(519) 681-1634
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
1040 Wharncliffe Rd. S., LONDON, ON
N6L 1H2, Canada

Hours

Reviews

3.2
273 reviews
5 stars
109
4 stars
34
3 stars
23
2 stars
10
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
  • AH
    A Human
    2 days ago
    4.0
    The food was really good. You could tell it was freshly made. The employees were super nice and welcoming too. The only reason I'm giving it 4 stars is that the order screens weren't working right. I spent over 10 minutes trying to use them and couldn't get through, and like everywhere else, these screens don't have customization options for your food.
  • HK
    Heather Kaluza
    6 days ago
    5.0
    Great experience at this location! The crew of women tonight were all pleasant and I could tell they all work very hard to deliver a great customer experience. The crew member taking my order was clear, efficient, and kind. Thank you for a great customer experience.
  • LE
    Lila ElGendy
    Feb 10, 2026
    1.0
    I order two McFlurries and Jr chicken meal. The employee gives me only one mcflurry and when I asked for the other one he said he only punched in two. He tells me to go back to the drive thru line to get my second one. Instead of being a professional and owning up to messing up the order lol. Very poor customer service in this location especially the night crew.
  • SS
    snow
    Jan 31, 2026
    1.0
    Where do I start? Disappointed doesn’t even begin to describe how I felt leaving this McDonalds today. I took two bites of my food. The fries were cold and soggy—a stark difference to the typically salty, crispy snacks I’m accustomed to, the McDonalds fries that we all know and love. My cheeseburger was cold, too. I couldn’t bring myself to eat it. I ordered a Sprite, and received a cup of ice? Where’s the soda 😂😂 Yea I’m not coming back. Thanks a lot, Dons. Ruined my appetite and my night.
  • DS
    Destiny Hanna (Smiley)
    Jan 24, 2026
    4.0
    I hope this is the newer one near teppermans furniture. If so we have never been disappointed with their food. I always order fries well done and here I always get them that way!. Other MC’ds I always have to send it back except for the Highbury ave one. Always seems fresh too. Second best in London!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1040 Wharncliffe Rd. S.?

McDonald's is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

What are the drive-thru hours at this McDonald's location?

The drive-thru at McDonald's is open 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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