Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
AH
A Human
2 days ago
4.0
The food was really good. You could tell it was freshly made. The employees were super nice and welcoming too. The only reason I'm giving it 4 stars is that the order screens weren't working right. I spent over 10 minutes trying to use them and couldn't get through, and like everywhere else, these screens don't have customization options for your food.
HK
Heather Kaluza
6 days ago
5.0
Great experience at this location! The crew of women tonight were all pleasant and I could tell they all work very hard to deliver a great customer experience. The crew member taking my order was clear, efficient, and kind. Thank you for a great customer experience.
LE
Lila ElGendy
Feb 10, 2026
1.0
I order two McFlurries and Jr chicken meal. The employee gives me only one mcflurry and when I asked for the other one he said he only punched in two. He tells me to go back to the drive thru line to get my second one. Instead of being a professional and owning up to messing up the order lol. Very poor customer service in this location especially the night crew.
SS
snow
Jan 31, 2026
1.0
Where do I start?
Disappointed doesn’t even begin to describe how I felt leaving this McDonalds today.
I took two bites of my food. The fries were cold and soggy—a stark difference to the typically salty, crispy snacks I’m accustomed to, the McDonalds fries that we all know and love.
My cheeseburger was cold, too. I couldn’t bring myself to eat it.
I ordered a Sprite, and received a cup of ice? Where’s the soda 😂😂
Yea I’m not coming back. Thanks a lot, Dons. Ruined my appetite and my night.
DS
Destiny Hanna (Smiley)
Jan 24, 2026
4.0
I hope this is the newer one near teppermans furniture. If so we have never been disappointed with their food. I always order fries well done and here I always get them that way!. Other MC’ds I always have to send it back except for the Highbury ave one. Always seems fresh too. Second best in London!
What are the regular opening hours of McDonald's at 1040 Wharncliffe Rd. S.?
McDonald's is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.
What are the drive-thru hours at this McDonald's location?
The drive-thru at McDonald's is open 24 hours a day, 7 days a week.
Where is this McDonald's located?
McDonald's is located at 1040 Wharncliffe Rd. S., London, ON, N6L 1H2, Canada.
What type of restaurant is McDonald's at this location?
It is a fast food restaurant offering items like hamburgers, coffee, ice cream, smoothies, salads, and breakfast options.
Can I get the My McD’s app for this restaurant?
Yes, you can get the My McD’s app via the provided link: https://smart.link/5d8bb7e773ef0
What are some nearby fast food options near McDonald's at 1040 Wharncliffe Rd. S.?
Harvey's, a fast food restaurant, is nearby and offers an alternative for quick meals.
Are there any nearby automotive dealers close to McDonald's on Wharncliffe Rd.?
Yes, there are several nearby, including Renato Gianotti at Volvo of London, London Infiniti, Lexus of London, South London Nissan, Jaguar London, Land Rover London, and Alfa Romeo Canada.
Are there places for sports and recreation near this McDonald's?
SMASH Pickleball, a gym and sports venue offering fitness instruction, is located nearby.
Where can I shop for furniture near McDonald's on Wharncliffe Rd. S.?
Nearby furniture stores include London Fine Furniture, Children's Furniture Gallery, Bad Boy Furniture - London, Tepperman's, The Brick, and Goemans Appliances London.
Is there public transit or related services near this McDonald's location?
London's Flooring Canada is noted as a nearby place that includes a train station category, which might help customers using public transit.
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