McDonald's

3.5
2719 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1950 Dundas Street, LONDON, ON
N5V 1P5, Canada

Hours

Reviews

3.5
2,719 reviews
5 stars
855
4 stars
704
3 stars
518
2 stars
217
1 star
425

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Food Quality

Several reviews mentioned inconsistent food quality, including cold or improperly prepared items.

Cleanliness

While some customers noted cleanliness, others pointed out dirty tables and restrooms, indicating inconsistency in maintenance.

Pricing Concerns

Customers expressed frustration over rising prices and perceived value for money, particularly regarding portion sizes.
  • AJ
    Andrea Johnston
    1 day ago
    1.0
    Very unorganized, took over 15 min to place order and that's after I had to get the attention of an employee behind the counter, kiosks were not printing receipts so that caused added chaos. Once order was placed waited at least another 15 min for food. Needless to say was a very poor experience
  • CZ
    Crystals Petting Zoo
    Nov 8, 2025
    1.0
    Honestly, I get it your a multi million dollar company so one small complaint will go no where, but please make sure People’s items are in the bag. I ordered lunch today from work and my burger is missing. I work 8.5 hrs so today my lunch consists of cold fries and a coffee, so thanks for that …….
  • AA
    Alaura
    Nov 7, 2025
    1.0
    It would certainly seem that the manager at this location, Amanda, is either unappreciative or her job, burnt out or power tripping. A work review is in order and a demotion?? We went through drive thru to order but when we received everything, our medium fry was less than half full (we always check our order for accuracy before leaving). I politely asked the person who gave us the food to replace the fry with another one, pointing the error. I was taken back by her with a rude retort, "I am replacing them, but I'm not giving you more than you're supposed to have.". Umm... I didn't expect more than I was supposed to recieve but certainly expected to receive what I paid for. This was such an unnecessary and rude thing to say that I thought I would bring it to the attention of the manager. I don't deserve to be treated poorly by this establishment after just spending my money there. I went inside to ask for management, but met this person coming out the door with my fries. I asked to speak to a manager, but was told that she IS the manager. This with an odd smile, big eyes and immature head wag. I asked if she felt she should treat me the way she was. Her reply was simply, "Here's your fries." Same face. I asked for her name and advised I would be making a complaint. She walked away... I went inside anyway to learn from a nice employee, what her name was. Amanda, rude. Very rude. Don't treat your customers like that.
  • SS
    sundaram solanki
    Oct 30, 2025
    1.0
    Please don't go to this macdonald for a hot chocolate between 4:30pm to 5:00pm as they have a habit of cleaning their Machine (brewing machine) during the busiest of the day ! This happened with all the time. To be precise 5 times by now
  • BZ
    Bhoomiba Zala
    Oct 24, 2025
    1.0
    I’m really disappointed with my recent order from McDonald’s. I ordered both a large and a medium fries, but the “large” fries I received were literally less than half full — it looked smaller than the medium one! For the price paid, this is totally unacceptable. It feels like McDonald’s is cutting corners and not giving customers what they’re paying for. This isn’t the first time portion sizes have been inconsistent, but this time it was just ridiculous. Please train your staff properly and make sure orders are filled correctly. When someone orders a large, they should get a large, not an almost empty box.

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in service at McDonald's at 1950 Dundas Street, London?

McDonald's at 1950 Dundas Street is open 24 hours a day, seven days a week for dine-in service.

Is McDonald's at 1950 Dundas Street open for drive-through service 24/7?

Yes, the drive-through at McDonald's at this location operates 24 hours a day, every day of the week.