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Drive-Thru Curbside McDelivery
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McDonald's

3.5
(2741 reviews)

Business Details

1950 Dundas Street, LONDON, ON
N5V 1P5, Canada
(519) 451-5590
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1950 Dundas Street, LONDON, ON
N5V 1P5, Canada

Hours

Reviews

3.5
2,741 reviews
5 stars
862
4 stars
706
3 stars
522
2 stars
219
1 star
432

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

While some staff were praised for their friendliness, others were criticized for rudeness and poor customer service.

Food Quality

Customers expressed disappointment in the declining quality of food, including cold items and poorly assembled orders.

Cleanliness

The cleanliness of the restaurant varied, with some reviews highlighting well-maintained areas while others noted dirty conditions.

Pricing Concerns

Several customers mentioned rising prices and felt that the value did not match the quality of food received.
  • CC
    Cyndaquil_Is_Best
    Feb 21, 2026
    1.0
    The manager here is awful. I think her name is Amanda. Two weeks I came here daily and saw numerous people staying for the entire day. But being homeless I often carry a large duffelbag with me — which I usually shove under my seat so it’s out of the way. I’m often told I need to leave; while other customers can linger for hours. Sometimes she even kicks me out before the 30 minute mark or while eating even though I haven’t done anything. I’ve been sober for two years and usually just scroll TikTok in my headphones while here. The one day I developed hypothermia and was waiting here so I could get a ride to the hospital. I was freezing and had an officer who accompanied London Cares to tell her not to kick me out as I was freezing and could die. As soon as they left she told me to leave. I mentioned the officer and she said it didn’t mean anything. When I tried to stay two large guys came out of the back telling me to leave or police would be called.
  • RS
    ROSHAN SHAH
    Feb 17, 2026
    1.0
    This MCD SUCKS! Service is insanely slow If you fill pop you would see more water than soda Overall just feels really bad quality
  • SM
    Shawn Moore
    Feb 11, 2026
    1.0
    Second time in a row I have been here. Including just 10 minutes ago. I order chicken nuggets. I GET NO CHICKEN NUGGETS
  • SS
    Sunview
    Feb 3, 2026
    4.0
    I tried the $5 meal deal the double cheese burger. With tax the total was $5.69. They claim this is a value meal and I totally agree. The quality of the meat was not up to what Harvey's serves. Also the bun was difficult to chew a little stale I think. The fries were hot which makes them extra tasty. The coffee was perfect. And the two staffers that I came into contact with were very pleasant and great customer excellent service. I would still recommend the value meal $5
  • SK
    SANDEEP KAUR
    Jan 30, 2026
    1.0
    We ordered two Spicy McVeggie burgers. We paid for them, but the cashier told us that we couldn’t place a drive-thru order at the same time because we had a delivery order, and asked us to wait for fresh burgers. We moved our car forward and waited for about 5 minutes. Then another staff member came and gave us a refund, saying the same thing. If that was the case, why did they take the payment in the first place? It was very confusing. We even apologized many times. If you didn’t want to serve us, you could have told us directly instead of making us wait.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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