Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.
Food Quality
Several reviews mentioned inconsistent food quality, including cold or improperly prepared items.
Cleanliness
While some customers noted cleanliness, others pointed out dirty tables and restrooms, indicating inconsistency in maintenance.
Pricing Concerns
Customers expressed frustration over rising prices and perceived value for money, particularly regarding portion sizes.
AJ
Andrea Johnston
1 day ago
1.0
Very unorganized, took over 15 min to place order and that's after I had to get the attention of an employee behind the counter, kiosks were not printing receipts so that caused added chaos. Once order was placed waited at least another 15 min for food. Needless to say was a very poor experience
CZ
Crystals Petting Zoo
Nov 8, 2025
1.0
Honestly, I get it your a multi million dollar company so one small complaint will go no where, but please make sure
People’s items are in the bag. I ordered lunch today from work and my burger is missing. I work 8.5 hrs so today my lunch consists of cold fries and a coffee, so thanks for that …….
AA
Alaura
Nov 7, 2025
1.0
It would certainly seem that the manager at this location, Amanda, is either unappreciative or her job, burnt out or power tripping. A work review is in order and a demotion??
We went through drive thru to order but when we received everything, our medium fry was less than half full (we always check our order for accuracy before leaving). I politely asked the person who gave us the food to replace the fry with another one, pointing the error. I was taken back by her with a rude retort, "I am replacing them, but I'm not giving you more than you're supposed to have.". Umm... I didn't expect more than I was supposed to recieve but certainly expected to receive what I paid for. This was such an unnecessary and rude thing to say that I thought I would bring it to the attention of the manager. I don't deserve to be treated poorly by this establishment after just spending my money there. I went inside to ask for management, but met this person coming out the door with my fries. I asked to speak to a manager, but was told that she IS the manager. This with an odd smile, big eyes and immature head wag. I asked if she felt she should treat me the way she was. Her reply was simply, "Here's your fries." Same face. I asked for her name and advised I would be making a complaint. She walked away...
I went inside anyway to learn from a nice employee, what her name was.
Amanda, rude. Very rude. Don't treat your customers like that.
SS
sundaram solanki
Oct 30, 2025
1.0
Please don't go to this macdonald for a hot chocolate between 4:30pm to 5:00pm as they have a habit of cleaning their Machine (brewing machine) during the busiest of the day ! This happened with all the time. To be precise 5 times by now
BZ
Bhoomiba Zala
Oct 24, 2025
1.0
I’m really disappointed with my recent order from McDonald’s. I ordered both a large and a medium fries, but the “large” fries I received were literally less than half full — it looked smaller than the medium one! For the price paid, this is totally unacceptable. It feels like McDonald’s is cutting corners and not giving customers what they’re paying for.
This isn’t the first time portion sizes have been inconsistent, but this time it was just ridiculous. Please train your staff properly and make sure orders are filled correctly. When someone orders a large, they should get a large, not an almost empty box.
What are the opening hours for dine-in service at McDonald's at 1950 Dundas Street, London?
McDonald's at 1950 Dundas Street is open 24 hours a day, seven days a week for dine-in service.
Is McDonald's at 1950 Dundas Street open for drive-through service 24/7?
Yes, the drive-through at McDonald's at this location operates 24 hours a day, every day of the week.
Can I get delivery service from McDonald's at 1950 Dundas Street at any time?
Delivery is available 24 hours a day, seven days a week at this McDonald's location.
Does this McDonald's location offer in-store pickup and delivery services?
Yes, this McDonald's offers in-store pickup and delivery services for your convenience.
What meals are served at McDonald's at 1950 Dundas Street?
They serve breakfast, lunch, and dinner throughout the day.
What payment options are accepted at McDonald's at 1950 Dundas Street?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is McDonald's at 1950 Dundas Street family-friendly and accessible for children?
Yes, the location welcomes families and children and offers a children's menu.
What are some nearby dining options to McDonald's at 1950 Dundas Street?
Nearby you can find Qdoba Mexican Grill, SMOK'IN JOE'S BBQ - Eastwood Centre, and Dairy Queen, great for exploring other dining experiences before or after your visit.
What local services are near McDonald's at 1950 Dundas Street that customers might find useful?
Close to McDonald's there are services like Anthony Agueci - TD Account Manager Small Business for financial help and Rogers mobile phone store for telecom needs.
Are there shopping options near McDonald's at 1950 Dundas Street for a convenient stop?
Yes, customers can shop at Carter's OshKosh for children's clothing, The Salvation Army Thrift Store for bargains, or Bulk Barn for groceries and candy nearby.