Many customers expressed dissatisfaction with the quality of food, noting issues like cold fries, poorly assembled burgers, and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, rude staff interactions, and long wait times.
Pricing Concerns
Customers frequently mentioned rising prices and felt that the value for money had declined, with some stating that they would prefer to eat elsewhere.
Cleanliness
While some customers praised cleanliness, others reported dirty dining areas and unkempt play areas, indicating inconsistency in maintenance.
Customer Experience
Positive experiences were noted regarding friendly staff and quick service at times, but these were overshadowed by numerous complaints about overall service quality.
SB
Scrim Bim
Dec 16, 2025
1.0
WHAT DID YOU DO TO THE MCCHICKEN???
ALL THE CHICKEN SUCKS SO MUCH NOW!
KN
Kirstin Novak
Dec 14, 2025
1.0
Constantly messing up our orders because someone is not looking at the instructions properly. Good thing you are in fast food vs some other place that requires you to pay close attention to details.
DH
Dan Heft
Dec 11, 2025
2.0
I think all McDonald's have gone down hill. I remember when a McChicken was tender and juicy, not dried up and like chewing cardboard.
Even the fries have lost their appeal.
I personally go to burger king but unfortunately my daughter like their Mcnuggets
MC
Master Chief
Nov 30, 2025
1.0
McDonald’s has been raising their prices on their food, drinks and the rest of their products during this hard times of the Canadian economy hence the inflation. They charge almost $5.00 of their value menu of one single item, and they still cannot get it right. My brother came home and the chicken sandwich is burnt mainly the buns hence he only had the chicken itself. Why would consumers pay so much of their mediocre food and still cannot get it right? This McDonald’s has always been a problem. You cannot enter into McDonald’s at a certain time before 11:00PM, and those who are unsheltered will stick around at this McDonald’s. You need to asked any employees to open their washrooms for you at this location. The McDonald’s on Fanshawe Park Road near Saint André Bessette Catholic Secondary School does not have this kind of restriction to ask the employees to use their washrooms. Their medium fountain drink cost $3.00 now. It is almost $20.00 on average for any combo meals at McDonald’s hence making it less affordable of your purchasing power. I do not need to come here or spend a single cent at McDonald’s especially with the tariffs between Canada and the United States of America. With that $20.00; it is better to have better quality to buy food from Mary Brown’s, Five Guys and a Burger, Chipotle or a bowl of phõ elsewhere. McDonald’s quality went downhill over the years and raising prices. I would rather eat nothing than eating this ultra processed overprice mediocre food from McDonald’s. I would never take a bite of a Big Mac again from McDonald’s. Buy Canadian and support local Canadian businesses besides letting McDonald’s to dominate the fast food market of the Canadian economy.
PI
Paint Info
Nov 28, 2025
3.0
Food was Good but overcharged
How can the East end McDonalds on Dundas charge $20.32 for the identical order that I ordered from MCDonalds on Wonderland road south for $17.83 now I know why I didn't receive a receipt from east end location
I had my receipt from Yesterday when I got home which was Identical order
Robbery at it its best
What are the opening hours for dine-in service at McDonald's at 1950 Dundas Street, London?
McDonald's at 1950 Dundas Street is open 24 hours a day, seven days a week for dine-in service.
Is McDonald's at 1950 Dundas Street open for drive-through service 24/7?
Yes, the drive-through at McDonald's at this location operates 24 hours a day, every day of the week.
Can I get delivery service from McDonald's at 1950 Dundas Street at any time?
Delivery is available 24 hours a day, seven days a week at this McDonald's location.
Does this McDonald's location offer in-store pickup and delivery services?
Yes, this McDonald's offers in-store pickup and delivery services for your convenience.
What meals are served at McDonald's at 1950 Dundas Street?
They serve breakfast, lunch, and dinner throughout the day.
What payment options are accepted at McDonald's at 1950 Dundas Street?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is McDonald's at 1950 Dundas Street family-friendly and accessible for children?
Yes, the location welcomes families and children and offers a children's menu.
What are some nearby dining options to McDonald's at 1950 Dundas Street?
Nearby you can find Qdoba Mexican Grill, SMOK'IN JOE'S BBQ - Eastwood Centre, and Dairy Queen, great for exploring other dining experiences before or after your visit.
What local services are near McDonald's at 1950 Dundas Street that customers might find useful?
Close to McDonald's there are services like Anthony Agueci - TD Account Manager Small Business for financial help and Rogers mobile phone store for telecom needs.
Are there shopping options near McDonald's at 1950 Dundas Street for a convenient stop?
Yes, customers can shop at Carter's OshKosh for children's clothing, The Salvation Army Thrift Store for bargains, or Bulk Barn for groceries and candy nearby.