McDonald's

3.4
2707 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
61 Oxford Street West, LONDON, ON
N6H 5S8, Canada

Hours

Reviews

3.4
2,707 reviews
5 stars
920
4 stars
615
3 stars
442
2 stars
189
1 star
541

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and lack of proper food handling practices.

Customer Service

Numerous customers reported poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned that the food quality was inconsistent, with complaints about stale or improperly cooked items.

Staff Performance

While some staff were praised for their friendliness and efficiency, many reviews indicated a lack of training and organization among the team.
  • AF
    a f
    5 days ago
    1.0
    Do not come here! They forgot an entire sandwich from my order!
  • HD
    Haojin Deng
    Dec 30, 2025
    2.0
    Messed up the poutine. It’s basically cheese on the fries
  • MT
    Mrunal Tank
    Dec 25, 2025
    1.0
    OMG, McDonald’s is really setting new standards… just not the good ones. No hygiene, no gloves, no proper uniforms, and no one available to greet customers. My order was delayed like it was a luxury item being handcrafted. Apparently, cleanliness and customer service are optional now. Very disappointing. Location: 61 Oxford Street West
  • SV
    Skylar Vinski
    Dec 17, 2025
    1.0
    Just got my uber eats order and literally got nothing that I ordered. Sent me items that I did not order and all of them had cheese which I literally cannot eat. Uber Eats reimbursed me for the food that was missing, but I still had to pay $10 for delivery so you literally just wasted my time and money. As someone who worked in fast food it is not that hard to double check whether the correct items are in the bag or not. It is a Wednesday and you are not even in peak business hours right now. Very disappointed.
  • KD
    Kathryn D.
    Dec 7, 2025
    1.0
    Probably the worst McDonald's in London. I really resent the fact that the app forwards my orders to this one because they are so incompetent at this location. Ordered from them twice in one night because they messed up our order only for them to ALSO mess up the makeup order. Their food also tastes off sometimes and like it is stale. I would never recommend. If you and your friends feel like McD's visit any one other than this one. Terrible.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 61 Oxford Street West, London?

McDonald's is open 24 hours a day, seven days a week at this location.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.