McDonald's

3.6
2333 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
520 Oxford St W, LONDON, ON
N6H 1T5, Canada

Hours

Reviews

3.6
2,333 reviews
5 stars
874
4 stars
605
3 stars
330
2 stars
141
1 star
383

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables, overflowing garbage, and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning stale items, incorrect temperatures, and poor preparation.

Inconsistent Experience

While some customers had positive experiences, many noted significant variability in service and food quality depending on the staff present.
  • RJ
    Roman Rosario Jr
    6 days ago
    5.0
    Table service I deem very convenient, have not tried their mobile ordering. Not their fault though. My phone seplan is the cheapest so I ca yellown have internet connection outside of my home.
  • KG
    Kalanidhi Gopal
    Nov 13, 2025
    5.0
    I always drive through and get the food. Excellent quality foods
  • VP
    Vivek Paul
    Nov 12, 2025
    1.0
    This is probably the slowest service I have ever had from a McDonalds. Went inside the store to order a large coffee, it took almost 10 damn minutes for someone to come and take the order. After about 3-4 minutes they gave me a large coffee which was very cold. Again took another 10 minutes to get a freshly brewed hot coffee that I had to go get through drive-through. This is ridiculous.
  • LC
    LAVISH CHHABRA
    Nov 4, 2025
    1.0
    Looks like employees want you to try all of their menu (specially leftovers).. Order something and you will never get what you ordered....
  • AD
    Amal DURBI
    Oct 16, 2025
    1.0
    The service and the food was so bad. They got my order wrong, I ordered a junior chicken, poutine and a medium fries, but instead they gave me 2 junior chickens and small fries the poutine barely had any gravy on it and the cheese tasted funny. The fries were so stale and soggy it tasted like they made it 2 days ago. The workers were so mean and they looked like they didn’t know what they were doing. Mostly the girls were mean the dirty blonde girl. I don’t recommend coming here at all if you don’t want your food tasting stale

Frequently Asked Questions About McDonald's

What are the operating hours for dining inside McDonald's at 520 Oxford St W?

McDonald's at 520 Oxford St W is open 24 hours every day for dine-in service.

Does McDonald's at this location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.