McDonald's

3.6
3223 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
959 Hamilton Road East, LONDON, ON
N5W 1A2, Canada

Hours

Reviews

3.6
3,223 reviews
5 stars
1,106
4 stars
814
3 stars
565
2 stars
237
1 star
501

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor order accuracy.

Food Quality

Mixed reviews on food quality, with some enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

Several customers highlighted the cleanliness of the restaurant, although some noted issues with dirty tables and overflowing trash.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Wait Times

Long wait times were a common issue, with many customers expressing dissatisfaction with the speed of service.
  • VR
    Victoria Rourke
    1 day ago
    5.0
    They where amazing i head a birthday party some where else and they never open for me it was sad then mcdonald's said we can have there they are amazing and they did amazing job make my daughter feel happy for her birthday thank you everyone
  • JM
    Jesse McBride
    Dec 28, 2025
    1.0
    Went through drive thru got sent to sit in the reserved spots because they didn't have food ready, where I sat for 20 minutes until I got my food and then got home to realize I was missing items. Only went because of coupons. Never again.
  • LP
    Leftover Pasta
    Dec 26, 2025
    1.0
    McDonald’s was open on Christmas Day, and it was pretty slow. It made me realize that if the franchise owner can pay holiday pay plus time-and-a-half on a slow day and still find it financially sensible to be open, then the labor here is clearly undervalued at minimum wage. The workers were terrific, by the way! Friendly, efficient, and doing great work on a holiday.
  • BF
    Ben fowler
    Dec 26, 2025
    1.0
    This is in specific about a large upsized fry coming from mcdonald's.It's either so good that you can eat them all or absolutely so.TerribleThat you cannot even eat more than three.Because they are so old and unchewable.It's disgusting. this is as well fries coming ordered fifteen minutes ago.Who knows how long they have been sitting there? Waiting for somebody else to order them.
  • EW
    Ella Word
    Dec 21, 2025
    1.0
    Horrible service staff definitely needs better training staff was super rude as well they have NEVER gotten my order right I try to avoid this spot as every other McDonalds is better whoever owns this place really needs to look into it

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 959 Hamilton Road East?

McDonald's is open 24 hours a day, 7 days a week, from 00:00 to 23:59 daily.

Does McDonald's at this location offer delivery services?

Yes, delivery is available 24/7, every day of the week.