Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
2,691 reviews
5 stars
800
4 stars
575
3 stars
546
2 stars
234
1 star
536
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and slow response times.
Food Quality
Food quality varied significantly, with complaints about stale items, incorrect orders, and food served cold or burnt.
Cleanliness
Many reviews highlighted cleanliness issues, including dirty tables and unsanitary bathrooms.
Customer Experience
Positive experiences were noted for friendly staff and helpful service, but these were overshadowed by numerous negative interactions.
Management Issues
Several reviews pointed to a lack of effective management, with staff not being properly trained or responsive to customer complaints.
- JSJosh Schleyer2 days ago5.0Great service clean washrooms never any issues
- CWChristine WilsonNov 8, 20251.0UNBELIEVABLY bad. Service is the slowest of any "fast" food establishment. Food is cold when they do eventually (after 15+ mins EVERY time) deliver the food to your car (after going through the drive through). I go here expecting a better experience because I can't quite remember how bad the last one is and every time its worse than the last one. Do not go here.
- LSLeslie SanabriaNov 5, 20251.0Your overnight manager nickson however its spelt should be taken off management, man cant even take a simple order.. all that was asked was put chocolate on the bottom of a sundae and he sent someone else to fix his mistake. If you cant even make a sundae you should just go home.
- SKShay KeenNov 5, 20254.0Staff was friendly. Unfortunately, it felt like they were short staffed. They had to park at least 5 cars
- MCMaci CraggOct 30, 20252.0Ordered a Jr chicken asked for no lettuce and to add mustard got a dry piece of chicken with no mayo and barely any mustard had to explain twice that it comes with mayo to get it to have mayo on it and then they still manage to put no mustard on it. Completed their survey was told I would be contacted it has been almost a week and no one has answered me
Frequently Asked Questions About McDonald's
What are the opening hours of this McDonald's location?
This McDonald's is open 24 hours every day, from Monday to Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this location.
Is there a drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours every day.
What meals are served at this McDonald's?
Breakfast, lunch, and dinner are served at this location.
Can I pick up my order in store at this McDonald's?
Yes, in-store pickup is available along with delivery services.
What payment options are accepted here?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
What is the dress code at this McDonald's?
The attire is casual for all customers.
Where is this McDonald's located?
The location is 385 Wellington Rd S, London, ON, Canada, postal code N6C 4P9.
Are there any nearby attractions or stores near this McDonald's?
Yes, nearby you can visit the Electronic Boutique for video games or relax at the Rocky Day Spa.
Can I combine a visit to this McDonald's with shopping at local stores?
Absolutely, you can enjoy a meal here and then explore nearby places such as The Wine Shop or Global Pet Foods for shopping.
Is this McDonald's accessible via public transit or near useful services?
Yes, it’s close to services such as Canada Post and Western Union, making it convenient to plan errands with your meal stop.