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McDonald's

3.3
(2731 reviews)

Business Details

385 Wellington Rd S, LONDON, ON
N6C 4P9, Canada
(519) 681-8944
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
385 Wellington Rd S, LONDON, ON
N6C 4P9, Canada

Hours

Reviews

3.3
2,731 reviews
5 stars
816
4 stars
578
3 stars
550
2 stars
238
1 star
549

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, with complaints about dirtiness and unpleasant odors.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and lack of attention.

Pricing

Customers expressed dissatisfaction with rising prices and perceived decline in food quality.

Speed of Service

Many reviews noted slow service, particularly during busy times, leading to long wait times for food.
  • ML
    Mike Lopatowski
    5 days ago
    2.0
    Worker's were nice, but this is the 3rd time I've come around at around this time (6:00AM) and they have given me half the wrong order, asked for 2 breakfast wraps and a chicken mc'muffin , but no chicken mc'mufffin.
  • MP
    Mia Pridham
    Feb 26, 2026
    1.0
    So I ckme from out of town to my dentist and I figure why not have some food at this McDonald's. All is going well, you average number of the homeless in here and all is calm, quiet and not one disturbance, until this rent a cop, security decides to come and tell this one fella he has to leave. Why?! What was the issue? So the fella is agitated, as was I, and then the yelling starts, the rent a cop threatening the cops and so on. The fella stayed more calm than I would have if I was in his position. I had to go to the other side of the restaurant to finish my meal in somewhat quietness. Funny how the ones who are passing out at the tables in here are good to stay but not this other fella who was minding his own business. Way to go McDonald's staff and most of all rent a cop. Be aware of your surroundings and the people who are a problem and leave those alone who are doing nttn. I wont be eating here again!!
  • HA
    Hamza Althobian
    Feb 22, 2026
    1.0
    I cannot believe the price how go up really for large fries and a regular drink Coke almost $11 that’s insane. What’s going on with this earth?
  • SG
    Sharon Griffin
    Feb 17, 2026
    1.0
    I am extremely dissatisfied with my order from McDonald’s. My order was incorrect because the hash brown I paid for was completely missing. I called to report it, which was already frustrating. After getting off the phone, I opened my McMuffin only to find it was severely burnt…completely overcooked and essentially inedible. This was not a minor issue. I paid for a full breakfast and received missing items and food that was carelessly prepared and unacceptable to serve to any customer. There was clearly no quality control or attention given to my order. This experience was very disappointing, and I expect much better accuracy and basic food quality. This level of service is not acceptable.
  • EX
    Edgar Xavier
    Feb 16, 2026
    1.0
    Homeless people in washrooms cleaning up themselves. Smells like stink. Some sleeping at the tables. Coffee all spilled. Families cant really use the facilities here. Pls do something and keep homeless out.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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