McDonald's

3.5
2387 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1033 Wonderland Rd S, London, ON
N6K 3V1, Canada

Hours

Reviews

3.5
2,387 reviews
5 stars
798
4 stars
596
3 stars
427
2 stars
160
1 star
406

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned poor food quality, including cold items, overcooked food, and hygiene concerns.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.

Management Issues

There were complaints about ineffective management, with calls for better staff training and supervision.
  • SS
    Simsku
    Dec 31, 2025
    1.0
    Went to pick up my Skip order and had a very unpleasant experience. Customer service was extremely rude and unprofessional. Disappointing.
  • WG
    Willem Goudsbloem
    Dec 30, 2025
    1.0
    This is the worst McDonald’s ever. I could not understand the employee at the counter and when I ordered a cheeseburger and a milkshake strawberry i got a hamburger without cheese and an abundance of mayo and a smoothie i think?
  • FI
    Fayola IKE
    Dec 22, 2025
    1.0
    My son and I went to mcdonald's. My son asked for a wrap and some fries (happy meal). They gave us our happy meal with the wrong meal (chicken nuggets instead of a wrap). They also omitted the straw and the toy (which is the best part for him). We live far away, and I didn't realize until I got home. 1 star review 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
  • II
    Iain
    Dec 12, 2025
    1.0
    On November 27 I had an egg breakfast sandwich at This McDonald's. The egg was slimy and not cooked. I woke up the next morning very sick and have been unwell since. Please see pictures. I unfortunately consumed some of it before I realized that it was uncooked. I drove back through the drive thru and handed the item to the lady and she said that it was unacceptable and she would show the kitchen. They didn't provide a receipt which I found strange, as prior, I ate there every day and they always gave a receipt. If you value your health, I would stay away from this place.
  • MF
    Motaz Farhat
    Dec 11, 2025
    1.0
    My wife and I have had several bad experiences at this McDonald’s drive-thru, and today was the worst. The two girls working the window were rude to us again and treated us differently from other customers. Their attitude felt discriminatory, and we both felt singled out. When I asked to speak with the manager, I was ignored and not taken seriously, which made the situation even worse. We left feeling disrespected and extremely disappointed. Management needs to address this behaviour immediately.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's on Wonderland Road S in London?

McDonald's is open 24 hours every day of the week.

Does McDonald's offer drive-through service, and what are its hours?

Yes, McDonald's has a drive-through that is open 24 hours daily.