McDonald's

3.6
845 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1850 Oxford St. West, LONDON, ON
N6K 0J8, Canada

Hours

Reviews

3.6
845 reviews
5 stars
333
4 stars
203
3 stars
89
2 stars
40
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service at the drive-thru, with many experiencing long wait times and incorrect orders.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect food.

Food Quality

Several customers complained about the quality of food, mentioning cold, stale, or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.

Staff Attitude

While some reviews praised friendly staff, others noted rude behavior and a lack of professionalism from employees.
  • BW
    Beatrice Wolters
    2 days ago
    1.0
    every time we go they seem to screw something in the order up. Specifically this mcdonald’s, have never had a problem anywhere else.
  • DM
    Dylan Mckinnon
    Nov 16, 2025
    1.0
    This is my poutine, I’m not even sure how much it costs, $8? A quarter potato and a tsp of cheese curds. Do better. How does something like this make it out the door? Pathetic. And then what do you do about it? Drive back? Just pathetic.
  • MM
    MomtoEclipse Who hates me
    Nov 4, 2025
    3.0
    Okay it went down to a 3 as we got the wrong muffin which was fine, I ordered 1 coke zero and got and paid for two diet coke. I asked her to round up to next dollar (which would have gone from $19.36 to $20... as I always do for RMCC ...and she made it a $20 donation Am i really going to ask for a donation back? Agghhhhh
  • RR
    Reddy
    Nov 1, 2025
    1.0
    Shame on you guys for giving cold coffee. Never expected such brutal service. Google should provide option for negative rating.
  • EV
    Elizabeth Vos
    Oct 14, 2025
    1.0
    This location consistently has slow drive through service... abysmally slow service. And it's not a one off experience. I only return to this location for it's convenience, but I’ve come to expect the slow service and boy, they never disappoint! If I was making large orders or they were super busy, I could perhaps justify the long wait time but I've been asked to wait in one of their reserved spots for a breakfast sandwich, or a 6 pack of mcnuggets, or a cheeseburger and kids meal. Are you not batch making your items? The point of a production line type restaurant (that McDonald's pioneered in the fast food industry) is to batch make your items, this approach optimizes efficiency.... which seems to a concept that is lost on this particular location. They often make errors with orders as well, wrong items, missing items or requests like no mustard, or onions or whatever, not honored. Staff always seem to be scatterd, most of them youth or students by the looks of it, which is no problem, but it is abundantly clear that they don't receive the direction and support from their lead. To be fair to the staff, they are always pleasant. There is a marked difference between this McDonald's and most others. General manager needs to pay attention or the franchisee.

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's on Oxford St. West?

McDonald's is open 24 hours a day, 7 days a week for in-store dining.

Does McDonald's on 1850 Oxford St. West offer delivery services?

Yes, delivery is available 24/7 every day of the week at this location.