Customers frequently reported slow service at the drive-thru, with many experiencing long wait times and incorrect orders.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect food.
Food Quality
Several customers complained about the quality of food, mentioning cold, stale, or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.
Staff Attitude
While some reviews praised friendly staff, others noted rude behavior and a lack of professionalism from employees.
BW
Beatrice Wolters
2 days ago
1.0
every time we go they seem to screw something in the order up. Specifically this mcdonald’s, have never had a problem anywhere else.
DM
Dylan Mckinnon
Nov 16, 2025
1.0
This is my poutine, I’m not even sure how much it costs, $8? A quarter potato and a tsp of cheese curds. Do better. How does something like this make it out the door? Pathetic. And then what do you do about it? Drive back? Just pathetic.
MM
MomtoEclipse Who hates me
Nov 4, 2025
3.0
Okay it went down to a 3 as we got the wrong muffin which was fine, I ordered 1 coke zero and got and paid for two diet coke.
I asked her to round up to next dollar (which would have gone from $19.36 to $20... as I always do for RMCC ...and she made it a $20 donation
Am i really going to ask for a donation back?
Agghhhhh
RR
Reddy
Nov 1, 2025
1.0
Shame on you guys for giving cold coffee. Never expected such brutal service.
Google should provide option for negative rating.
EV
Elizabeth Vos
Oct 14, 2025
1.0
This location consistently has slow drive through service... abysmally slow service. And it's not a one off experience. I only return to this location for it's convenience, but I’ve come to expect the slow service and boy, they never disappoint! If I was making large orders or they were super busy, I could perhaps justify the long wait time but I've been asked to wait in one of their reserved spots for a breakfast sandwich, or a 6 pack of mcnuggets, or a cheeseburger and kids meal. Are you not batch making your items? The point of a production line type restaurant (that McDonald's pioneered in the fast food industry) is to batch make your items, this approach optimizes efficiency.... which seems to a concept that is lost on this particular location. They often make errors with orders as well, wrong items, missing items or requests like no mustard, or onions or whatever, not honored. Staff always seem to be scatterd, most of them youth or students by the looks of it, which is no problem, but it is abundantly clear that they don't receive the direction and support from their lead. To be fair to the staff, they are always pleasant. There is a marked difference between this McDonald's and most others. General manager needs to pay attention or the franchisee.