Customers frequently reported rude staff and poor service, with many experiencing incorrect orders and long wait times.
Cleanliness
The restaurant was often described as dirty, with unkempt dining areas and unsanitary conditions noted by multiple reviewers.
Order Accuracy
Numerous complaints about incorrect orders were highlighted, indicating a consistent issue with order fulfillment.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items and stale fries.
Management Issues
There were complaints about management's lack of oversight and responsiveness to customer concerns, contributing to a negative experience.
SN
Shwan Sohrab nejad
1 day ago
1.0
It’s unbelievable that the restroom was locked and we had to ask for someone to open it—while three of us were waiting and no staff even responded.
Is it acceptable for a major chain restaurant like McDonald’s to lock the washroom?
People may need to use the toilet before ordering, or simply wash their hands.
I walked out without buying anything, and I will never go back.
AD
Andrew Davidson
Nov 13, 2025
5.0
I come here for breakfast more frequently than one should admit. It's usually good; however, today was probably the best mcgriddle I've had at any McDonald's ever. It was made to perfection. It started my day off with a burst of happiness I needed this week. Thank you.
TV
Tiffany Vanderschel
Nov 11, 2025
5.0
One of the better ones to get fast friendly service and no mistakes like the one on Dundas St near Clarke rd
HH
Hamza Hatemic
Oct 24, 2025
1.0
Oh sweet baby fries, where do I even begin? This McDonald’s was an experience, and not the good kind. I waited over 25 minutes for food that showed up wrong, cold, and sadder than a broken ice cream machine. The place was filthy! Floors sticky, trash everywhere, and the air smelled like regret and french fry oil. When I asked about my missing order, the staff gave me attitude like I ruined their day. The whole vibe was just… tragic. Honestly, if I could give 0 stars, I’d do it twice.
SC
Serenity Laser Medical Centre
Oct 21, 2025
4.0
You walk in craving a Quarter Pounder, but somehow leave $40 poorer with enough McNuggets to feed a small village and the strong feeling you should've just stayed home. It's the only place where you can ask for "just a plain cheeseburger" and still wait five minutes while they search for the special "plain" cheese.
It's my usual go to for fast food 😋
What are the in-store access hours for McDonald's at 1074 Wellington Road South?
The in-store access hours are from 6:00 AM to 10:00 PM every day of the week.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services 24 hours a day, seven days a week.
Is the drive-through available at this McDonald's location and when?
Yes, the drive-through is open 24 hours a day, every day.
What types of meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner at this location.
What payment options are accepted at McDonald's, 1074 Wellington Road South?
Accepted payment methods include American Express, cash, Discover, Mastercard, and Visa.
Can customers use the McDonald's mobile apps for ordering at this location?
Yes, customers can use the McDonald's app available on both Android and iOS for orders and delivery.
What is the attire recommended when visiting this McDonald's?
The recommended attire for this McDonald's location is casual.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and children and offers a children's menu.
What nearby places could I visit before or after dining at McDonald's?
Nearby places include Babylon Pizza & Shawarma, Bulk Barn for grocery and candy, and Mr. Puffs for desserts.
How can nearby places like Purolator and White Oaks Animal Hospital be helpful when visiting McDonald's on Wellington Road?
Purolator is convenient for shipping and postal services, and White Oaks Animal Hospital is nearby for pet care needs while you dine or visit McDonald's.
Are there entertainment and shopping options close to McDonald's at 1074 Wellington Road South?
Yes, visitors can enjoy nearby shopping at Dollar Tree and electronics shopping at Best Buy Canada (London), as well as dining at Jack Astor's Bar & Grill and Viet-Thai Plus restaurant.