Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions in the kitchen and restrooms.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning stale items and concerns about food safety.
Operational Issues
Customers noted problems with operational efficiency, such as broken machines, incorrect order fulfillment, and inconsistent hours of operation.
OO
OrRyn
3 days ago
1.0
I hate to say this because I come here almost everyday for breakfast cuz it's on the way to work but the service here is not great. Stand on the counter for almost 7 minutes. Employees will walk by you and be more focused on Uber orders then you. On top of that, there's always homeless people there. Not that there's anything wrong with being homeless, but when the shopping cart is blocking the door or they're folding over in front of the exit, it doesn't make an enjoyable experience. You can go to any other McDonald's in the city and there will be a cashier waiting for you at the front. This one needs to start doing that or I'm just not going anymore. I'm not going to always just go to the kiosk and order it. You have employees for that job
AS
Amandeep Singh
Jan 3, 2026
1.0
To whosoever it may concern. This place is so crappy. Always behind on preparing orders. They dnt share tineline with drivers and let drivers wait for 15-20 mins. This is pathetic. What a slow staff !!
SJ
shirrie Jackson
Jan 3, 2026
5.0
Interior of pretty great look good Go nice to see you soft sov drink fountain loct of McDonald don't have them anymore
TC
T C
Dec 26, 2025
1.0
The upstairs shouldn't be closed when the downstairs is packed full with 10 - 15 people lined up. ESPECIALLY AT DINNER TIME DURING THE HOLIDAYS.
Just my opinion.
And telling me to find my own seat elsewhere isnt a good answer.
VV
Vindy
Dec 25, 2025
1.0
I received the wrong order. When I informed the staff, I was blamed instead of being helped. This happened during the overnight shift. Customer service needs serious improvement.
What are the in-store access hours for McDonald's at 1074 Wellington Road South?
The in-store access hours are from 6:00 AM to 10:00 PM every day of the week.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services 24 hours a day, seven days a week.
Is the drive-through available at this McDonald's location and when?
Yes, the drive-through is open 24 hours a day, every day.
What types of meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner at this location.
What payment options are accepted at McDonald's, 1074 Wellington Road South?
Accepted payment methods include American Express, cash, Discover, Mastercard, and Visa.
Can customers use the McDonald's mobile apps for ordering at this location?
Yes, customers can use the McDonald's app available on both Android and iOS for orders and delivery.
What is the attire recommended when visiting this McDonald's?
The recommended attire for this McDonald's location is casual.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and children and offers a children's menu.
What nearby places could I visit before or after dining at McDonald's?
Nearby places include Babylon Pizza & Shawarma, Bulk Barn for grocery and candy, and Mr. Puffs for desserts.
How can nearby places like Purolator and White Oaks Animal Hospital be helpful when visiting McDonald's on Wellington Road?
Purolator is convenient for shipping and postal services, and White Oaks Animal Hospital is nearby for pet care needs while you dine or visit McDonald's.
Are there entertainment and shopping options close to McDonald's at 1074 Wellington Road South?
Yes, visitors can enjoy nearby shopping at Dollar Tree and electronics shopping at Best Buy Canada (London), as well as dining at Jack Astor's Bar & Grill and Viet-Thai Plus restaurant.