Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.7
162 reviews
5 stars
41
4 stars
29
3 stars
10
2 stars
12
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members, like Robert, received praise for their excellent service, many reviews highlighted rude and unhelpful staff, leading to a negative overall impression.
Cleanliness
Numerous customers reported that the restaurant was consistently dirty, with unclean tables, overflowing garbage, and flies present, indicating a lack of proper maintenance.
Food Quality
Several reviews mentioned poor food quality, including cold, overcooked, or incorrect orders, contributing to customer dissatisfaction.
Management Issues
Complaints about management practices, including understaffing and poor customer service policies, were prevalent, suggesting a need for better oversight and training.
Inconsistency
Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing, leading to frustration.
- LJLeyon JimmiNov 10, 20255.0Robert took my order and was lovely. The service was fast and efficient.
- YMYaseen MuhammedNov 7, 20255.0Robert is an amazing man, food and service here is always like no where else, also lost my phone and Robert was swift to grab it and hold it for me!! Amazing location
- ASandroid SOct 28, 20255.0Robert provided excellent service to our family. Veggie burger and happy meal were perfect (didnt forget to exclude salt per request) Thank you!
- DWDonald WalkerOct 23, 20255.0You're going to like this review! For several months I complained that when I visited this MacDonald's in the late afternoon (after 2 pm), that they had run out of Carrot Muffins. This was probably due to the students from a Catholic School visiting the aforementioned at noon hour. I expressed my concern to one of the young ladies. I suggested they inform the Manager to order more, because other people, as well as myself were wanting them, later on in the afternoon. Today, I came in at 4 pm (on my way out of town), and of course, they didn't have any carrot muffins! However, after just buying a coffee, I again suggested at the pickup wicket, that they had run out of muffins AGAIN! To my surprise, the young lady at the wicket said they had SAVED ONE for me the whole day! Unbelievable! To the young lady who went out of her way to serve her customer beyond the call of duty, I say, thank you so very much! You're a treasure! I hope the Manager of this store recognizes you for your dedication to your customers. Also, because the Manager doesn't order enough muffins for the afternoon patrons (of various types), it forces me to go to your competitor - Tim Horton's. Bottom line, your loosing money that would be better spent at MacDonald's.
- DPDarshan PatelOct 16, 20255.0I recently visited McDonald's and had the pleasure of being served by Robert, and I have to say, he made my experience outstanding! I ordered the McVeggies, and it was fully loaded—just how I love it. Robert was incredibly polite and provided excellent customer service throughout. His positive attitude really made the difference, and it’s clear he takes pride in his work. It’s always refreshing to meet someone who goes the extra mile to make customers feel welcome. Highly recommend this location and Robert’s service!
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1280 Fanshawe Park Rd W, London?
McDonald's at 1280 Fanshawe Park Rd W, London is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not offer drive-through service.
Can I order delivery or in-store pickup from this McDonald's?
Yes, this location offers both in-store pickup and delivery services.
What types of meals are served at this McDonald's?
This McDonald's serves lunch and dinner meals.
Is this McDonald's location family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and has a children's menu.
What payment methods are accepted at McDonald's on Fanshawe Park Rd W?
They accept American Express, cash, Discover, Mastercard, Visa, and debit cards.
Does this McDonald's serve breakfast?
No, this McDonald's location does not serve breakfast.
What nearby places can I visit along with McDonald's at Fanshawe Park Rd W?
Nearby places include Techy London for mobile phone and computer repair, SMARTSTYLE beauty salon, and Walmart Vision Centre for retail needs.
Are there any fitness centers near this McDonald's?
Yes, Planet Fitness is nearby, a gym and active life center you can visit before or after your meal.
What shopping options are available near McDonald's at 1280 Fanshawe Park Rd W?
You can find Walmart Canada, Walmart London North Supercentre, Winners department store, and la Vie en Rose outlet nearby for a variety of shopping experiences.