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McDonald's

3.1
(199 reviews)

Business Details

1280 Fanshawe Park Rd W, LONDON, ON
N6G 5B1, Canada
(519) 473-4043
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1280 Fanshawe Park Rd W, LONDON, ON
N6G 5B1, Canada

Hours

Reviews

3.1
199 reviews
5 stars
75
4 stars
29
3 stars
11
2 stars
12
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Robert received numerous commendations for his exceptional customer service, while other staff were criticized for rudeness and poor service.

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty tables and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with food freshness and presentation, with several complaints about cold or poorly prepared items.

Staff Attitude

While some staff were praised for their friendliness, others were reported as rude and unhelpful, contributing to a negative customer experience.
  • NO
    Nathan Orlowski
    Feb 26, 2026
    5.0
    I went to order and Robert gave the best service, was really polite and kind, and on top of everything gave me a free upsize for my fries on my Big Mac meal. If I could give a 6 star I would!
  • CR
    Carol Rhooms
    Feb 19, 2026
    5.0
    I had a few encounter with Robert the manager, he extremely kind and knows how to talk to customers,I would recommend this location to anyone.
  • AV
    Andy V
    Feb 17, 2026
    1.0
    Waited a really long time for a medium fry and a coffee. Seems like McDonald's service has gone down just as fast as their prices have gone up.
  • CM
    Champagne Mami
    Feb 15, 2026
    1.0
    Everytime I go to this location the printer never prints a receipt. I asked today if they could reprint me one so I could get my points and they said no. Terrible customer service
  • SG
    Saja gharib
    Feb 4, 2026
    3.0
    I visited McDonald’s, and while I’m not usually a fan of fast food, the experience was okay. The service was quick, and the staff were friendly. The restaurant was clean and organized, making it easy to get in and out. The food is standard for fast food — nothing special, but consistent. Overall, it’s fine if you need a quick meal, but it’s not my preferred choice.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1280 Fanshawe Park Rd W, London?

McDonald's at 1280 Fanshawe Park Rd W, London is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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