Numerous customers reported long wait times, unresponsive staff, and poor customer service experiences, particularly during busy hours.
Food Quality
While some reviews praised the freshness and taste of the chicken, many others complained about cold, greasy, or improperly cooked food.
Cleanliness
Several customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
Staff Attitude
Feedback varied on staff friendliness, with some customers highlighting excellent service while others reported rude or unhelpful behavior.
Order Accuracy
Multiple reviews mentioned issues with incorrect or incomplete orders, leading to customer dissatisfaction.
CP
Christina Parry
Nov 17, 2025
1.0
My elderly mother went inside to purchase a bucket meal. The staff refused to take her order and directed her to use the kiosks the store has now. Even after my mother tried to explain she isn't able to work the kiosks, the staff refused to take her order. They didn't even offer any assistance. Clearly minimum wage is too high while they stand around and do nothing as there were no other customers, so them being busy isn't an excuse. Having horrible customer service is enough reason for me to NEVER purchase anything from this establishment. Customers come first. Next time help them or take their order instead of being lazy!
BB
Bruce Brown
Nov 11, 2025
1.0
That indian girl at the counter is hella rude. She thinks its her restaurant. She does not know how to talk with customer at all. She doesnot know how order system works at her workplace.
Waiting time is usually 20 mins plus.
PN
Poonam Nepali
Nov 6, 2025
5.0
We had a really good experience here. There was one lady named Rose, she was super supportive and cooperative. She helped us when we were confused and showed her generosity. We loved her service. I wish everyone would be like her, she was kind and helpful. Love you Rose. I wish for you to have an amazing life. Your small kindness really made us very comfortable and confident thanks
CL
Conor Lachapelle
Nov 3, 2025
1.0
Placed an order here online, but realized I picked the wrong location and immediately tried to cancel. I called this location 5 times (as was required to make the cancelation), and no one picked up. My order was supposed to be ready at 11:21am, and after not being able to reach the store, I went anyway after my friends had eaten at a different location. When I arrived there at 11:48am, nearly half an hour after the order was supposed to be ready, they had not even started the order. Absolutely wild experience, and I will never be visiting this location again. I strongly recommend anyone else to avoid it as well.
TM
T Mac
Oct 31, 2025
1.0
Drive thru- they have difficulty hearing the order. Reviewed my order sounded correct asked if I wanted a receipt. I didn’t because she had it right. She said pull over and wait 4 min I waited way more than 4 min. And it was hard to park because there was no room. It is Halloween so I get it. But the woman who came out and brought the food said here and dropped the bag on to my leg in the truck window no big deal but clearly there was no large pop in that bag and I tried
To call to her but she was gone. I have mobility issues so I thought well oh well, get home the food is not hot it’s drenched in grease and there’s no gravey I ordered either. So I try to call because that’s my special meal to start my vacation I was in the house and with mobility issues it is difficult for me to press physically any father without getting hurt. Well the phone says they aren’t available. I try to submit feedback online that doesn’t work either . I have worked food service I don’t expected Mary popping but I don’t expect to be treated like a problem.
What are the opening hours of the KFC located at 1683 Dundas Street, London, ON?
The KFC at 1683 Dundas Street, London, ON is open every day from 10:00 AM to 1:00 AM.
Where exactly is this KFC located?
This KFC is located at 1683 Dundas Street, London, Ontario, postal code N5W 3C8, Canada.
What is the contact phone number for this KFC?
You can reach this KFC by phone at +1 519-451-0464.
Does this KFC offer meal delivery services?
Yes, this KFC provides meal delivery services as part of its offerings.
Is this KFC a Halal restaurant?
Yes, this KFC is identified as a Halal restaurant, offering Halal food options.
What type of cuisine is served at this KFC?
This KFC specializes in fast food with a focus on chicken dishes.
Can you suggest nearby places of interest around this KFC?
Nearby, you can find Del-Mar Restaurant for American-style fish and chips, Taj Mahal Kitchen & Bar offering Indian cuisine, and Steel Grill Catering Co for catering and food delivery services.
Are there any automotive services close to this KFC?
Yes, automotive services near KFC include Maple City Tire and Automotive Services, Meineke Car Care Center, and James Patrick Automotive all offering repair and tire services.
What options are available nearby for health and beauty services?
Close to this KFC, you will find Enchanté Hair Studio and Davida's Beauty Hair Salon for hair and beauty treatments, and First Nails for nail services.
Are there any nearby banks or pharmacies near this KFC?
Yes, RBC Royal Bank is nearby for banking, and you can find Coulters Pharmacy and Shoppers Drug Mart for pharmacy and convenience needs.