Business Details
1680 Richmond Street (inside mall), London, ON
N6G 3Y9, Canada
Certified by KFC • Mar 01, 2026
(519) 642-9502
Certified by KFC • Mar 01, 2026
http://kfc.ca
Certified by KFC • Mar 01, 2026
About
Certified by KFC • Mar 01, 2026
Fast Food RestaurantRestaurantChicken Restaurant
Location
Certified by KFC • Mar 01, 2026
Hours
Certified by KFC • Mar 01, 2026
Reviews
2.9
244 reviews
5 stars
80
4 stars
29
3 stars
27
2 stars
14
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, rude staff, and unprofessional behavior from employees.
Food Quality
Many reviews highlighted issues with food quality, including overcooked, stale, or improperly prepared items, leading to customer dissatisfaction.
Order Accuracy
Several customers experienced problems with incorrect orders, missing items, and inadequate portion sizes.
Cleanliness
Feedback indicated concerns about the cleanliness of the kitchen and dining area, with some customers describing unsanitary conditions.
- IMImani McCherz2 days ago1.0Took forever to get my food, they kept doing take-out ordered instead of serving the people here. The bread was stale, rock hard.
- CMChampagne MamiFeb 5, 20261.0Service was very slow. I waited a long time for my food. If they spent more time working and less time talking to each other in the back room the wait could have been a lot less.
- JHJonathon HyjekNov 25, 20252.0I only eat at KFC maybe once every few years and this store is a classic example of why. Would they think to put salt on the fries. Nope. And when I asked for salt, they didn't have any. Did they think to include ketchup or sauce for the popcorn chicken. Nope. The food is mediocre at KFC all the time, the service at this particular location make it less than appealing.
- DCDamon CalderbankNov 23, 20251.0Worker did not understand simple question. They also do not do refills on fountain pop. I had drank my entire drink while waiting 20 minutes just to get my food.
- MSMohamad reza safaeiNov 1, 20251.0So disappointing! We got a game night bundle last night and we all 3 got upset stomach, nausea and diarrhea!!! Ee got poisoned for sure!
Frequently Asked Questions About KFC
What are the operating hours of KFC at 1680 Richmond Street in London, ON?
KFC is open Monday to Friday from 10:30 AM to 9:00 PM, Saturday from 10:30 AM to 8:00 PM, and Sunday from 10:30 AM to 5:00 PM.
Where is the KFC located in London, Ontario?
KFC is located inside a mall at 1680 Richmond Street, London, ON, N6G 3Y9, Canada.
What types of food categories does KFC at 1680 Richmond Street serve?
KFC is a fast food restaurant specializing in chicken meals and also offers meal delivery services. It is recognized as a halal restaurant as well.
How can I contact the KFC at Masonville Place for orders or inquiries?
You can reach KFC at 1680 Richmond Street by phone at +1 519-660-4930.
Does KFC have an official website for online orders or information?
Yes, KFC's official website is http://kfc.ca where you can find more information and place orders.
Is KFC located inside a shopping center or mall?
Yes, KFC is located inside the CF Masonville Place shopping mall at 1680 Richmond Street in London, ON.
Can I visit other stores near KFC at Masonville Place for a combined shopping and dining experience?
Yes, nearby stores include DAVIDsTEA for specialty teas, GUESS and American Eagle Outfitters for clothing, and Specsavers Masonville Place for eye care, providing a variety of shopping options alongside dining at KFC.
Are there other dining options near KFC inside Masonville Place?
Yes, nearby dining includes NYF fast food restaurant, Mr. Sub sandwich shop, Freshii health food restaurant, and MADO Turkish Restaurant, offering diverse food choices within the mall.
How can the nearby shopping center CF Masonville Place help with parking when visiting KFC?
CF Masonville Place offers parking facilities which make it convenient for customers to park their vehicles when visiting KFC and other stores in the mall.
What other services can I access nearby KFC at Masonville Place besides shopping and dining?
Nearby services include telecommunications stores like WIRELESSWAVE and tbooth wireless for mobile plans, Continental Currency Exchange for currency needs, and Western Union for financial services.
Brand Certified Facts from KFC
This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website