Location.com logo
Brand Certified

KFC

3.6
(1139 reviews)

Business Details

1275 Highbury Avenue, London, ON
N5Y 1A8, Canada
(519) 913-3276
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1275 Highbury Avenue, London, ON
N5Y 1A8, Canada

Hours

Reviews

3.6
1,139 reviews
5 stars
586
4 stars
143
3 stars
80
2 stars
60
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, while others reported poor service and long wait times.

Food Quality

While some reviews highlighted delicious and fresh food, others complained about cold, undercooked, or incorrect orders.

Cleanliness

Several customers noted issues with cleanliness, including dirty floors and unsanitary conditions.

Management Issues

There were multiple complaints regarding management, including poor organization and lack of responsiveness to customer concerns.
  • JJ
    Jill Janse
    1 day ago
    2.0
    Ordered at this restaurant in person around 1:30pm. I ordered their mini fill up combo with the chili chicken snack wrap. There was barely anybody else in the restaurant. Despite this fact I waited about 10 minutes for my food, maybe more. My combo only had three small items and should not have taken as long as it did. The wrap was sloppy, sauce leaking all over the outside, and there were WAY too many chili flakes in the wrap.
  • NB
    Nishan Bassi
    2 days ago
    5.0
    I had a great experience dining in at KFC. The restaurant was clean and well-maintained, and the staff were friendly and attentive. My food arrived quickly and was hot and tasty, just like I expected. The seating was comfortable, making it a nice place to enjoy a meal with friends or family. Overall, I’d definitely recommend KFC for a casual and satisfying dine-in meal.
  • JA
    James Ackland
    5 days ago
    1.0
    The food was okay but the prices for 2 people came to almost $60 and the bathroom was nasty because when I went to use the mail bathroom it was not clean there was pee all over the toilet seat and the tap was hanging inside the sink hanging by the pipe that sits inside of the tap. There was also a homeless person passed out in the booth area hanging his body over the back of the chair. The order machine was not working properly and every time we went to click on the screen we had to tap on the screen at least 4 times before it did what we wanted it to do. The employees every time I went up there to ask for a for I waited almost 5 minutes and they saw me and continued to do what they were doing. I then went and let them know about the bathroom and all the lady did was say okay and went back to the kitchen and we were there for almost 1hr and I told them after we got there and the entire time we were there they never cleaned it. Overall, service OK! Wouldn’t go back there again!
  • SB
    Sumit Beniwal
    Feb 20, 2026
    1.0
    recently visited this KFC location and had a good experience with the staff. The employees were polite, hardworking, and provided great customer service. However, I was disappointed to learn that staff members are not allowed to accept tips from customers because management keeps them. I was trying to tip an employee for their excellent service, but they respectfully declined and explained the situation. I believe tips should go directly to the hardworking employees who actually serve customers. Owners and management should reconsider this policy and ensure fairness for their team. The staff truly deserves appreciation for their effort.
  • AR
    Anas Rafiq
    Feb 9, 2026
    5.0
    Absolutely outstanding experience at this KFC branch! The food was fresh, hot, and perfectly cooked — you can really taste the quality and care in every bite now. The chicken was crispy on the outside, juicy on the inside, and the sides were just as delicious. What truly made this visit exceptional was the staff. Every team member was friendly, welcoming, and incredibly professional. They handled orders quickly, kept everything organized, and went above and beyond to make sure customers were happy. It’s rare to see such great teamwork and positive energy. The restaurant itself was clean, well-maintained, and had a great atmosphere. You can tell the staff take pride in their work. Way better than before. Huge compliments to the entire team — special thanks to Ahmed, Safaa, Ali, and Sanjana, who went above and beyond to make sure the experience was good — keep up the amazing service! I’ll definitely be coming back and recommending this location to others.

Frequently Asked Questions About KFC

What are the operating hours of the KFC located at 1275 Highbury Avenue, London?

KFC at 1275 Highbury Avenue, London, is open daily from 10:00 AM to 3:00 AM for dine-in, pickup, and delivery services.

Can I order delivery from this KFC and what are the delivery hours?

Yes, delivery is available every day from 10:00 AM to 3:00 AM at this KFC location.

Brand Certified Facts from KFC

This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others