Brand Certified
Five Guys
4.4(1283 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
1703 Richmond Street, London, ON
N5X 3Y2, Canada
Certified by Five Guys • Mar 01, 2026
(519) 660-0008
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.ca/1703-richmond-street
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1703 Richmond Street in London is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
1,283 reviews
5 stars
795
4 stars
297
3 stars
98
2 stars
45
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers and fries for being delicious and fresh, though some noted a decline in quality recently.
Service Experience
Customer service experiences varied; while some staff were friendly and efficient, others were reported as rude or overwhelmed.
Pricing Concerns
Numerous reviews mentioned that the food is expensive, with some feeling that the prices do not justify the quality.
Cleanliness and Atmosphere
The restaurant was generally described as clean, but some customers felt the atmosphere was lacking.
- EDEveryday is Earth Day6 days ago1.0Unprofessional staff that don’t pay attention to their orders and joke around instead of making orders.
- JAjay alcockFeb 17, 20264.0I do adore five guys. I just wish it wasn't so expensive
- GGGopejohnnyFeb 17, 20265.0The burgers were absolutely great.Unbelievable amount of fries I was completely satisfied for what I paid.
- MAMike AdamsFeb 3, 20265.0Fast and friendly service, food was delicious. Overall fantastic experience
- LLLittlegreyflowerJan 24, 20262.0It’s closed now, but the map shows it’s open
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1703 Richmond Street accept reservations?
No, Five Guys at 1703 Richmond Street does not accept reservations.
What are the operating hours for Five Guys in London?
Five Guys in London is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Five Guys offer delivery and pickup options?
Yes, Five Guys offers delivery and in-store pickup services at this location.
How can I place an order or view the menu for Five Guys at 1703 Richmond Street?
You can view the menu and place orders online via their order link at https://order.fiveguys.com/location/five-guys-hyland/menu or through the Five Guys app available on both iOS and Android.
What types of food does Five Guys serve at this location?
Five Guys serves classic American fast food including hamburgers, cheeseburgers, fries, milkshakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Are there gluten-free or vegetarian options available at Five Guys?
While buns and some condiments contain gluten, many sandwiches including burgers and veggie sandwiches can be customized without buns. Vegetarian options are available such as the veggie sandwich which consists of peppers, onions, and mushrooms.
Is Five Guys wheelchair accessible at the London, ON location?
Yes, the Five Guys location at 1703 Richmond Street features wheelchair accessible entrances, seating, restrooms, and parking.
Are there any nearby places to visit before or after dining at Five Guys?
Yes, nearby you can visit Yasmine's Authentic Lebanese Cuisine for Mediterranean food, The Canadian Brewhouse sports bar for drinks, or relax at TC Nails and Spa which is close by.
What nearby banking options are available near Five Guys at 1703 Richmond Street?
Customers can find several banking options nearby including National Bank, Libro Credit Union, Commercial Banking Services, and ATMs like The Exchange Network and RBC Royal Bank ATM.
Is there a convenient coffee shop near Five Guys in London?
Yes, Starbucks is a nearby coffee shop, making it easy for customers to grab coffee before or after their meal at Five Guys.
Brand Certified Facts from Five Guys
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Certified March 01, 2026Yext Knowledge Graph
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