Brand Certified
Five Guys
4.4(2089 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
1041 Wellington Road, London, ON
N6E 1W4, Canada
Certified by Five Guys • Mar 01, 2026
(519) 690-2828
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.ca/1041-wellington-road
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1041 Wellington Road in London is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
2,089 reviews
5 stars
1,291
4 stars
503
3 stars
146
2 stars
59
1 star
90
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, though some noted inconsistencies in quality and preparation.
Service Issues
Several reviews highlighted poor service experiences, including unprofessional staff behavior and long wait times for orders.
Cleanliness
Multiple customers reported issues with cleanliness, particularly with dirty tables and unsanitary conditions in the dining area.
Pricing Concerns
Many customers felt that the prices were high relative to the portion sizes and quality of food, leading to mixed feelings about value.
Customer Experience
While some customers had positive experiences with friendly staff and quick service, others reported negative interactions that impacted their overall satisfaction.
- JHJesse HoekstraFeb 24, 20265.0Always a great burger, and fries galore
- AIAm IFeb 20, 20261.0Google says they close at 11 pm. Was walking up to that door and saw customers ordering and some eating. The customer ordering also had a dog in their hand which i think shouldn’t be allowed inside a restaurant. Anyways get in line and they yelled slurs at us while telling us they were closed. Will not be back.
- JRjustin rossFeb 18, 20262.0Fries are good, but the prices they ask for sburger the size of a junior double cheeseburger is just insane! Burgers are enough to fill a chipmunk, if it skipped lunch
- ACAndrew CostelloJan 30, 20265.05 guys easily has the best fast food burger. Pricier but worth. This specific time, there was a mistake with burger, which is fine accidents happen. I went up to the counter and the employee handled it right away. Offered to make me a fresh burger right away. Afterwards he came over to our seat and apologized again, I said don’t worry about it. I appreciate how you handled it promptly. He even offered a free milkshake for the trouble which was unnecessary. This was excellent customer service and I definitely will come back.
- RWRandy WallerJan 25, 20263.0I actually tried 5 Guys because one of my favourite shows Marketplace, rated them at the top of the heap in London for a quality burger. This review is based apon my visit to the Wellington St. location in London Ontario Jan 23rd 2026. I ordered the bacon cheeseburger with fried mushrooms and fried onions and a milkshake, and my girlfriend ordered the poutine. The resturaunt was clean and the staff were very friendly. The food came fairly quickly, hot. The burger was truly the best in the city. Having said that, I was curious why they used fake plastic processed cheese slices. Would have been over the top with real melted cheddar. The fries and gravy for the poutine were excellent but the cheese was off to the side, cold and not melted at all. The milkshake was pretty good but didn't come with the steel cup they make it in so a little disappointed there. Overall I highly recommend this place if you want a quality burger far better then any of the other burger joints around town. Hopefully they decide to start using real cheese. Cheers!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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