At East Side Mario's London we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Derek received numerous accolades for his exceptional service, with many customers specifically requesting him for future visits. Other servers like Ashley, Ocean, and Kylie also received positive mentions for their attentiveness and friendliness.
Food Quality
While many customers enjoyed the food, there were mixed reviews regarding specific dishes, with some expressing disappointment in portion sizes and food temperature.
Atmosphere
The restaurant is generally described as family-friendly with a welcoming atmosphere, although some customers reported issues with noise levels during busy times.
Delivery Issues
Several customers experienced problems with delivery orders, including missing items and food arriving cold, leading to dissatisfaction.
KM
Katelin Mendham
6 days ago
5.0
Derek was a really nice and amazing server extremely fast food less then 10 minute wait and he always had a smile for us. I definitely will be coming back
JF
Jason Fournier
Feb 25, 2026
3.0
We had the unlimited pasta and, compared to similar restaurants, it seemed to be a fair value with the unlimited soup, salad and bread as well. Pasta was by no means gourmet/fancy but it was flavorful and helping was generous. Service was attentive and friendly.
RC
Richard C
Feb 18, 2026
3.0
The food was not amazing, but not bad either — just average.
When we were paying, we had a card that could give us a $10 discount, but the staff said it was already processed and couldn’t be applied. That was a bit disappointing.
DC
Derek Chulong
Feb 7, 2026
5.0
2 weeks ago we hosted my second grader's birthday party at this location. The servers did a fantastic job monitoring all 25 kids. While us parents sat at table separately we could indulge in beverages of our liking. It's been ages since I left an establishment feeling that loosened up while the boys got to run around and play. Also to add, it's such an affordable place to drink. 8 double vodkas later on just my wife and I's tab alone for under $100 is absolutely a steal and I will be back.
AR
Andrew Roberts
Jan 30, 2026
1.0
I am writing to express my disappointment with the service during my recent visit. I came in to dine with my family, and unfortunately the experience fell well below expectations.
When we were seated, nearly all of the surrounding tables were covered with dirty dishes despite no one sitting at them. We ate most of our meal and had drinks for a table of five, and during that entire time the dishes around us were never cleared. They were still there when we were essentially walking out.
In addition, it took an extremely long time for our main course to arrive, and refills also took far longer than expected. The overall experience made it seem as though the restaurant was either very short staffed or that staff were not fulfilling their responsibilities.
This was disappointing, especially when dining out with family, and I wanted to bring it to your attention.
Update- still no contact from east side Mario’s after filling out the online complaint as it states someone will be in contact… i did the online survey the day they responded and today’s
date is feb 11 2026
Frequently Asked Questions About East Side Mario's
Is East Side Mario's London Canadian owned?
Yes, East Side Mario's located at 94 Fanshawe Park Rd. East in London is a proudly Canadian owned by operated by local Canadian franchisees.
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