At East Side Mario's London West we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Many customers praised the service, highlighting several servers like Lenny, Ashley, and Divy for their attentiveness and friendliness.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals, others criticized the food as bland and not authentic.
Seating Issues
Several customers reported negative experiences related to seating delays and lack of attention from staff upon arrival.
Overall Experience
Despite some complaints, many customers expressed a desire to return, citing enjoyable experiences and good service.
ST
sue thiessen
1 day ago
1.0
I got the sampler with chicken parm, Alfredo and the tiniest piece of lasagna I have ever seen in my life. Absolutely dry and soooooo tasteless. I got a berry glass of sangria that was so incredibly sour. My husband's Hells kitchen chicken had no sauce what so ever. They were very busy ... maybe something was going on in the kitchen, I don't know. Our waiter was a super nice young man. We wasted $80 in my opinion. Won't be back.
AM
Ashley M
1 day ago
1.0
Really regret coming here. I really don’t understand the 5 star reviews as this place is a disgrace to Italian cuisine. The food tasted like it came out of a can or a box. I had the chicken Parmesan and I left feeling disgusted. Paid extra for the all you can eat soup, bread, and salad during lunch. But because the food was so terrible, it was more like “all I can not eat”. Never again will I step foot in this “restaurant”. For two people who each got an item from the lunch menu plus the AYCE soup, bread, and salad, and waters to drink it came to over $55. Extremely overpriced for something I wouldn’t even give my dog.
TM
Taylor Millar
3 days ago
5.0
Had a lovely dinner here the other day, our server Taylor was one of the best waitresses I've ever had! She was quick to provide more bread, soup and salad, super friendly and a hard worker. The soup, salad and bread were excellent and my husband enjoyed his spicy sausage pasta dish. The chicken alfredo was very bland. Had almost no flavour. I added a good amount of salt and pepper and it did help make it editable but I wouldn't order it again. We will definitely be back!
JB
Jeanine Bolohan
Jan 4, 2026
4.0
Ashley was sooo patient with me when I was giving a very confusing explanation for a drink. Great server personality and so attentive.
I will say that I called night before to reserve table for 10 at 4pm. The gentlemen made sure that I knew I was calling the Wonderland location. When we arrived the hostess had no record or notice of our reservation. The hostess was immediately helpful...thank goodness it was not a busy time and table was ready right away.
KP
Kyle Private
Jan 1, 2026
2.0
The servers are great. No complaints with them. However the food is cheap garbage. I ordered spaghetti and meatballs and ceasar salad. Only good part was the free bread and the glass of coke I ordered. The spaghetti noodles was overcooked and unsalted so it tasted very soft, watery and bland. The sauce you can get from a grocery store, the meatballs tasted like ground beef and that's it, no other flavor. The ceasar salad is sharp and tangy, almost sour like they added a lot of lemon on it. Not my ideal taste for a ceasar salad but maybe it works for other people. Overall this isnt real Italian food, it's very americanized and tasted like fast food instead of a sit down restaurant. I can tell ingredients are being skipped on and to me it felt very rushed. Overall the vibe in the restaurant is typical of what you would get at chucks roadhouse or kelseys so nothing really unique except the posters on the wall are in italian. I honestly can make better at home for less.
Frequently Asked Questions About East Side Mario's
Is East Side Mario's London West Canadian owned?
Yes, East Side Mario's located at 3079 Wonderland Road South in London is a proudly Canadian owned by operated by local Canadian franchisees.
Does East Side Mario's London West accept reservations?
Yes, East Side Mario's London West accepts reservations to make your dining experience convenient.
What types of meals does East Side Mario's London West serve?
They serve lunch and dinner featuring Italian-American inspired dishes like Chicken Parmigiana, Spaghetti and Meatballs, and pizzas.
Can I order takeout or delivery from East Side Mario's London West?
Yes, takeout and delivery are available through their website and app, with options for same-day delivery and in-store pickup.
Are there any special deals available when dining in at East Side Mario's London West?
Yes, the restaurant offers dine-in deals and happy hour specials such as $3.99 domestic draught and house wine all day with purchase of an entrée.
Does East Side Mario's offer group or large party reservations?
Yes, they accommodate large parties with specialized Italian-American inspired menus for lunch, dinner, and sports teams.
Is East Side Mario's London West family-friendly?
Yes, the restaurant welcomes families with children's menus, high chairs, and a warm, inviting atmosphere.
What are the hours of operation for East Side Mario's London West?
They are open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 10:00 PM.
How can nearby businesses help when visiting East Side Mario's London West?
Nearby RBC Royal Bank and RBC Insurance can assist with financial services before or after dining. Expedia Cruises offers travel planning if you're preparing for a trip.
What dining options are near East Side Mario's London West if I'm looking for variety?
Nearby, you can also visit Boston Pizza for additional pizza options, Wok Box for Asian cuisine, and Swiss Chalet for barbecue and American-style dishes.
Where can I get a coffee or a quick drink near East Side Mario's London West?
Starbucks Canada and The Beer Store are nearby for coffee or a selection of beer and wine, ideal for a casual drink before or after your meal.