At East Side Mario's London West we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Customers consistently praised the service, highlighting multiple servers like Taelyn, Lilly, and Samantha for their attentiveness and friendliness.
Food Quality
While many enjoyed the food, there were several complaints about portion sizes and quality, with some dishes described as underwhelming or not matching menu descriptions.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying their experience while others found it lacking, particularly during busy times.
Consistency
Feedback indicated variability in experiences, with some visits being excellent while others fell short, particularly regarding food quality and service timing.
ST
Shawn Tennant
4 days ago
3.0
My wife and I went out for an early dinner today to enjoy some much-needed quality time together, as we have a 7-month-old daughter at home and don’t often get the opportunity to dine out. We were genuinely looking forward to the experience.
We received a complimentary appetizer (Budda Boomers) through your website promotion. Unfortunately, the dish did not resemble the menu photo and appeared to be simply deep-fried dough served with marinara sauce, which was disappointing and not what we expected based on the description.
For our entrées, we ordered the Mario’s Mangia Sampler. While we appreciated the opportunity to try a variety of items, we were underwhelmed by both the portion sizes and overall quality. The Fettuccine Alfredo lacked flavor, the Chicken Parmigiana was overcooked, and the Lasagna portion was quite small — noticeably less than what appears to be advertised as a ½ lb serving. We also ordered the Ultimate Canadian Pizza, which arrived as six small slices and was priced at $23, which felt high given the portion size.
That said, our server, Lucas, was attentive, professional, and courteous throughout our visit, and we truly appreciated his service.
Overall, at $67 before tip, we left feeling that the value did not align with the portion sizes and food quality we received.
DW
Dave Wood
6 days ago
1.0
I ordered 2 Penne pasta dishes and paid the extra 5-6 bucks for chicken in one and meatballs in the other. I had them delivered priority so that was another 5-6 bucks. They arrived cold and not so tasty but the most disappointing for me was the amount of food in both dishes. Very small portion of pasta and the one that was supposed to have chicken in it didn't. There were 3 teeny tiny little squares about the size of a dime or maybe a nickel and the one with the meatballs had the 3 smallest size meatballs I've ever seen come out of a restaurant. It was very disappointing. I didn't even get the utensils I requested or napkins either. I doubt I'll go back again. I'm all out of giving 2nd and 3rd chances
AT
Andrew Tieu
Feb 25, 2026
2.0
The lasagna I got was ice cold in the middle. I had to manually add my ultimate dining gift cards myself, the worker just passed me the machine and said to enter your card info, but after I finished adding, to add the next one, I had to figure out which check to add my next one onto without the worker’s assistance
JM
Jordan M
Feb 22, 2026
2.0
The experience at this location was below sub par.. however... Our server Samantha was great! Attentive and caring. She did an absolute bang up job! But not having food runners for a busy Saturday evening is ridiculous.
Ordered our meals. I had the Mario's trio thing (pasta...chicken parm breast and a lasagna)
Pasta was undercooked and flavorless
Chicken parm was rubbery
And the lasagna....very very small portion (the picture on the menu showed something very different.)
The food was also luke warm at best but I wasn't about to send it back to be microwaved and wait another 20 minutes.
It took us nearly 35 minutes (give or take) to receive our salads (as per you know the endless salads and breads etc). Within 2 minutes our entrees showed up. Timing is absolutely horrible at these establishments.
The only hostess at the front who looked absolutely lost in what she was doing..
I guess thats on the company for not training properly..
I would not personally recommend this place or any east sides to anyone. But thats my opinion.
2.5 out of 5 for the experience
4.5 out of 5 for the service from Samantha
(Would have been a 5 out of 5 if the establishment actually had help for the servers.. servers like her are the ones places want to keep around)
1.5 out of 5 for the food
SJ
Scott J
Feb 20, 2026
5.0
We’ve been here (too) many times. More so in the recent past though, it was the Argyle location. Came here on the way back to St T. We THOUGHT we might get button mushrooms but we were wrong!! The Argyle location said they couldn’t get them anymore and we thought it was just that location for some reason. But they didn’t serve them here either! And that’s a big reason my wife comes for her Amatriciana dish.
Anywho - she still liked it but probably won’t come back for it. The sauce also seems to have changed, not for the better. Sad
I had the Hell’s Kitchen chicken. Good by me. Vegetables were good, potato wedges good. Chicken was thin but good flavour. Could use more heat 😉
Tiên was our server. Amazing!! Between his personable demeanour, jolly professionalism, and trying to fit between 2 tables so very close together that he caught his pants every single time, he deserves to win a paid day off!!
In conclusion - get the button mushrooms back; give Tiên a paid day off; and let me win the NHL playoff game trip. I thank you for your time. 🙏😊
Frequently Asked Questions About East Side Mario's
Is East Side Mario's London West Canadian owned?
Yes, East Side Mario's located at 3079 Wonderland Road South in London is a proudly Canadian owned by operated by local Canadian franchisees.
Does East Side Mario's London West accept reservations?
Yes, East Side Mario's London West accepts reservations to make your dining experience convenient.
What types of meals does East Side Mario's London West serve?
They serve lunch and dinner featuring Italian-American inspired dishes like Chicken Parmigiana, Spaghetti and Meatballs, and pizzas.
Can I order takeout or delivery from East Side Mario's London West?
Yes, takeout and delivery are available through their website and app, with options for same-day delivery and in-store pickup.
Are there any special deals available when dining in at East Side Mario's London West?
Yes, the restaurant offers dine-in deals and happy hour specials such as $3.99 domestic draught and house wine all day with purchase of an entrée.
Does East Side Mario's offer group or large party reservations?
Yes, they accommodate large parties with specialized Italian-American inspired menus for lunch, dinner, and sports teams.
Is East Side Mario's London West family-friendly?
Yes, the restaurant welcomes families with children's menus, high chairs, and a warm, inviting atmosphere.
What are the hours of operation for East Side Mario's London West?
They are open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 10:00 PM.
How can nearby businesses help when visiting East Side Mario's London West?
Nearby RBC Royal Bank and RBC Insurance can assist with financial services before or after dining. Expedia Cruises offers travel planning if you're preparing for a trip.
What dining options are near East Side Mario's London West if I'm looking for variety?
Nearby, you can also visit Boston Pizza for additional pizza options, Wok Box for Asian cuisine, and Swiss Chalet for barbecue and American-style dishes.
Where can I get a coffee or a quick drink near East Side Mario's London West?
Starbucks Canada and The Beer Store are nearby for coffee or a selection of beer and wine, ideal for a casual drink before or after your meal.
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