Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.5
260 reviews
5 stars
98
4 stars
64
3 stars
20
2 stars
13
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Cleanliness
Several customers reported unsanitary conditions, including dirty environments and unclean staff practices.
Product Quality
Many customers expressed dissatisfaction with the quality of food and drinks, noting issues like melted blizzards and incorrect orders.
Pricing
Customers frequently mentioned that prices were higher than at other locations, leading to complaints about value for money.
Staffing Issues
Reviews indicated that the location often had insufficient staff, leading to long wait times and poor service experiences.
- BWBrooke WatsonSep 26, 20251.0The girl working today (September 26th at 7:50pm, only girl on shift) was rude to my grandmother. My grandmother misunderstood a question and the girl working cash made a rude comment directed at my grandmother, the girl was wearing a heart necklace but no name tag. Making rude comments at an older person for mishearing something is uncalled for. Receipt said her name was something like Savir?
- EBElla BellinaSep 16, 20251.0Dairy Queen makes one of the best milkshake! However, this particular location makes the worse and most expensive milkshakes. I was charged two dollars extra for a small milkshake more than any other locations includingToronto. When asked the cashier the reason for the high price, he responded “ because they had to pay higher rent.” Also, the taste of the strawberry milkshake was not the original as the other locations, no strawberries at all! , just a red colour syrup that he added. He found the syrup in a bottom drawer. Wondering why the ingredients are hidden away?Furthermore the milkshake tasted gross and I developed stomach ache afterwards. I will certainly do recommend this location.
- KCKrista CaldwellAug 31, 20251.0You would expect an ice cream shop to be cool and refreshing. This place is always brutally hot inside. I usually drive to the Fleetway Bowling Alley DQ to avoid this location but today I took a chance that the air conditioning had finally been fixed. It is a franchise isn't it? Not sure how owner is getting away with representing DQ in this way for this long? I feel sorry for the workers. :(
- ADAlexaaa DerannnAug 27, 20251.0This is so unacceptable and unfair to me and my child, especially when it comes to Sanitary issues, while my child was eating his hotdog, he found a hair, and they didn’t do anything about this issue, Never coming again!
- ATAdam TavaresAug 17, 20251.0Terrible experience at this location. Ordered two Blizzards - mine was fine, but my partner’s came out completely melted and runny. When we asked for it to be remade, the worker tried to argue instead of fixing it. The remake was even worse: barely any chocolate and missing the cheesecake we paid for. We asked for a refund, which the cashier gave, but only in cash (not back to my card) and the whole interaction was super awkward. The employee was frustrated and even shouted something in another language while the cashier brushed it off. Unprofessional, poor quality, and very uncomfortable overall. Judging by all the other 1-star reviews, this seems to be a pattern. Definitely won’t be back - avoid this location. Also ended up spending the cash at Chung Chun rice hotdogs in Downtown - Was fresh, delicious, and way better customer service
Frequently Asked Questions About Dairy Queen (Treat)
What types of desserts are featured at Dairy Queen (Treat) on Fanshawe Park Rd?
They specialize in soft-serve ice cream and signature shakes as their main offerings.
Where is Dairy Queen (Treat) located in London, ON?
It is located at 1426 Fanshawe Park Rd, London, ON, N6G 0A4, Canada.
What are the operating hours of Dairy Queen (Treat) at Fanshawe Park Rd?
They are open every day from 11:00 AM to 11:00 PM.
Does this Dairy Queen location offer family-friendly amenities?
Yes, it provides booster seats, is good for kids, and has restrooms available.
Can customers order online or get exclusive deals from Dairy Queen (Treat)?
Yes, you can order online via their pickup order URL and download their app for exclusive deals.
Is the Dairy Queen (Treat) at Fanshawe Park Rd a family-friendly environment?
Yes, it welcomes families and is suitable for children.
What are some nearby food and beverage places customers can visit along with Dairy Queen?
Nearby options include Starbucks for coffee, The Singing Chef for smoothies and coffee, Sushi Galore for sushi, Union Burger for burgers, and Pizza Hut for pizza.
Are there fitness or health-related facilities near Dairy Queen (Treat)?
Yes, 9Round Kickboxing Fitness gym and Macro Foods, a health food store and fast food restaurant, are nearby.
What banks or financial services are close to Dairy Queen on Fanshawe Park Rd?
Scotiabank and Western Union financial services are located nearby.
What other shopping or service stores are near Dairy Queen for customers to visit?
Customers can visit The Brick furniture store, Mobile Klinik for phone services, and Cookie Cutters Haircuts for Kids near this Dairy Queen location.