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Dairy Queen Grill & Chill

4.3
(429 reviews)

Business Details

1820 Adelaide St N, Unit 3E, London, ON
N5X 4B7, Canada
(519) 645-0020
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1820 Adelaide St N, Unit 3E, London, ON
N5X 4B7, Canada

Hours

Reviews

4.3
429 reviews
5 stars
324
4 stars
30
3 stars
10
2 stars
8
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, particularly highlighting employees like Teena, Jay, and Rahul for their excellent service.

Food Quality

The food received positive feedback for being fresh and tasty, with specific mentions of the ice cream and cakes.

Cleanliness Issues

Several reviews pointed out cleanliness problems, including unpleasant odors and dirty tables, which detracted from the overall experience.

Order Accuracy

Multiple customers reported issues with incorrect orders, leading to dissatisfaction and frustration.

Negative Experiences

A few reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.
  • TS
    Tarsem Singh
    3 days ago
    5.0
    Very nice staff here Mr Rohit is very nice person here
  • MC
    Master Chief
    Feb 17, 2026
    5.0
    I enjoyed coming to this Dairy Queen location not too far from Mother Teresa Catholic Secondary School just a few minute walking-distance away. I enjoyed their blizzard treats and their ice cream cakes. However, even though I am not a student of Mother Teresa Catholic Secondary School, and a graduate of John Paul II Catholic Secondary School. My relative who is a student of Mother Teresa Catholic Secondary School and the students who were at your establishment. We were sorry about this messed they left behind as they need to head back to Mother Teresa Catholic Secondary School with the adequate time they need. I took the time to cleaned up the messed they left on the tables from bowls, cups and the outside food left behind. I am sorry they left this messed, and even it is not my messed. I help cleaned up the students’ messed. The students of Mother Teresa Catholic Secondary School have to discipline themselves and to become better as they will go forward in life later in their chapter. I hope they will cleaned up after themselves by the next time they visit Dairy Queen on Sunningdale Road and Adelaide Street North. They are better than leaving trash behind that should be dispose to its proper garbage bins. Sorry for this messed again. I cleaned up and my relative said thank you as that is the right way to do even though it is not our garbages. MTS Spartans, you can do better and you are better. I enjoyed their blizzard treats, and hopefully they have s’mores flavours and other collaborations in the future. I would like to see if they have Minecraft, Minions or Mario collaborations in the future.
  • HK
    Heer Kela
    Feb 9, 2026
    5.0
    Best place for my mid night cravings! The staff is very friendly especially Jayy.
  • WN
    William Nother
    Jan 28, 2026
    5.0
    Great place for icecream and other treats. Friendly staff. It's always funny going in at lunch with the students nearby.
  • NG
    Noah Gill
    Jan 6, 2026
    1.0
    I had a bad experience with an employee whose name I didn’t catch (he was wearing a black turban). He was very rude and unprofessional, using cursing words in Hindi and making disrespectful comments about a female, including calling her inappropriate names. This behavior was unacceptable and made the environment uncomfortable.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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