Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
425 reviews
5 stars
320
4 stars
30
3 stars
10
2 stars
8
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful service from staff members like Teena, Rahul, and Jay, while some reported rude behavior from others.
Food Quality
Most reviews highlighted fresh and tasty food, but there were complaints about raw chicken and poor quality in some items.
Cleanliness
Several customers noted that the location was clean and well-maintained, although some mentioned unpleasant odors and dirty tables.
Overall Experience
While many customers had positive experiences and recommended the location, there were notable negative experiences regarding service and food quality.
- NGNoah Gill6 days ago1.0I had a bad experience with an employee whose name I didn’t catch (he was wearing a black turban). He was very rude and unprofessional, using cursing words in Hindi and making disrespectful comments about a female, including calling her inappropriate names. This behavior was unacceptable and made the environment uncomfortable.
- LNLT NerdJan 1, 20262.0Food is good but I’ve ordered here twice and both times they got my order wrong usually I’m in a rush so I can’t go back to talk about getting my order right, I’ve also had it through uber and all the times my blizzard has been different from every time I’ve ordered it on there too
- JSJ SchDec 28, 20255.0Rahun was excellent , he was funny, helpful and kind. They had our cake decorated in no time and it looks great
- CTCarly TDec 24, 20255.0Probably one of the best dairy queens in London. I would definitely recommend coming to this location over the one on Highbury and cheapside.
- RTRoxanne TalbotDec 20, 20255.0The young gentleman working today was such a sweetheart. Let me know about the DQ app so I could earn rewards. We get all my family their Ice Cream cakes for birthday celebrations. So exciting to know I can get great rewards.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in London, ON?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 4:00 AM.
What type of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Where is Dairy Queen Grill & Chill located?
It's located at 1820 Adelaide St N, Unit 3E, London, ON, N5X 4B7, Canada.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, they have a drive-thru and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, they provide booster seats, high chairs, and are welcoming to families and children.
Can I order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download their app for exclusive deals at https://www.dairyqueen.com/app.
Does Dairy Queen Grill & Chill offer free Wi-Fi and have restrooms?
Yes, the location offers free Wi-Fi and has restrooms available for customers.
What nearby stores are close to Dairy Queen Grill & Chill that I can visit?
Nearby stores include Global Pet Foods, LCBO liquor store, Dollarama discount store, and Sunripe Freshmarket grocery store.
Are there other fast food or dining options near Dairy Queen Grill & Chill?
Yes, nearby dining includes Mary Brown's chicken restaurant and Taco Bell fast food and Mexican restaurant.
What nearby community and recreational facilities are around Dairy Queen Grill & Chill?
Nearby community spots include Stoney Creek Community Centre gym, YMCA swimming pool, and Stoney Creek Branch Library London Public Library.