Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
415 reviews
5 stars
312
4 stars
30
3 stars
10
2 stars
7
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of rude behavior and poor service experiences.
Food Quality
Customers enjoyed the food overall, but there were complaints about food safety, including raw chicken and hair found in orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unpleasant odors in the restaurant.
Staff Recognition
Several employees, particularly Teena, Jay, and Harpreet, received specific commendations for their excellent service.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing strong dissatisfaction while others had positive visits.
- ANAlvira Narsindhani5 days ago5.0I picked up a Blizzard cake from Dairy Queen today and Sam was really great. She helped me choose the cake and even asked if I wanted a message added, which I hadn’t even thought of. She also recommended the Skor Brownie Caramel Cupfection and it turned out to be amazing. Really friendly and helpful service from her. Made the visit a lot nicer.
- AUA Google UserNov 16, 20255.0Food was made fresh and great value for the money. We ordered off Uber and got buy one get one. I was able to go through the drive-thru to pick up my order and only had to wait a minute or two. The chicken tenders, fries and blizzard were great! The staff here were very friendly!
- IMInder MarwahaNov 15, 20255.0I recently purchased a Mario-themed cake from Dairy Queen, and it was truly exceptional. It was one of the best cakes I’ve had, and I will definitely be returning for more. A special thank-you to Grace for creating the cake — it was absolutely perfect.
- BCBrandon CrownNov 5, 20255.0The lobby was clean and my food was fresh. I can tell they used clean oil in their fryers. Great job!
- JKJasbir KumarNov 2, 20251.0The owner attitude worst never seen anywhere Don't recommend to go
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in London, ON?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 4:00 AM.
What type of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Where is Dairy Queen Grill & Chill located?
It's located at 1820 Adelaide St N, Unit 3E, London, ON, N5X 4B7, Canada.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, they have a drive-thru and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, they provide booster seats, high chairs, and are welcoming to families and children.
Can I order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download their app for exclusive deals at https://www.dairyqueen.com/app.
Does Dairy Queen Grill & Chill offer free Wi-Fi and have restrooms?
Yes, the location offers free Wi-Fi and has restrooms available for customers.
What nearby stores are close to Dairy Queen Grill & Chill that I can visit?
Nearby stores include Global Pet Foods, LCBO liquor store, Dollarama discount store, and Sunripe Freshmarket grocery store.
Are there other fast food or dining options near Dairy Queen Grill & Chill?
Yes, nearby dining includes Mary Brown's chicken restaurant and Taco Bell fast food and Mexican restaurant.
What nearby community and recreational facilities are around Dairy Queen Grill & Chill?
Nearby community spots include Stoney Creek Community Centre gym, YMCA swimming pool, and Stoney Creek Branch Library London Public Library.