Many customers praised the friendly and helpful staff, particularly highlighting individuals like Amber and Harsh for their exceptional service.
Food Quality
While some customers enjoyed the food, there were multiple complaints about inconsistent quality, poor packaging, and insufficient portion sizes.
Cleanliness
The location is frequently described as clean and well-maintained, contributing to a pleasant dining atmosphere.
Pricing Issues
Several reviews mentioned concerns about high prices compared to other locations, with some customers feeling that the quality did not justify the cost.
Mixed Experiences
Feedback varied significantly, with some customers having fantastic experiences while others reported rude staff and unsatisfactory service.
AH
Anna Hromova
2 days ago
5.0
Delicious cakes!Highly recommended!
AS
Angel Susan Shibu
Oct 26, 2025
1.0
The packaging was very poor, and one of the female staff members was extremely rude and unprofessional. I politely asked her to pack the food properly, but she ignored my request, and the food ended up spilling in my car. When I mentioned it to her, she replied, “If you want, take it or cancel the order.” This attitude was completely unacceptable and shows a serious lack of respect and professionalism toward customers.
SK
Sharon Koshy
Oct 26, 2025
1.0
Poor packaging and irresponsible one of the lady Staff is Rude and rude and lacks professionalism don’t know how to respond to customer and delivery people i politely asked the staff to if she can pack the food properly but she didn’t and it spilled Car she responded if you want take or cancel order .
LV
luv vaghasia
Oct 24, 2025
1.0
Worst location in london , yestarday night i ordered large poutine ftom drive through and the portion was too low, there was not enough gravy(1 or 1 1/2 pump of gravy and only 1 pack of cheese curd instead of 2 pack and we ordered peanuts on side aswell the employee was passing order 1 thing at a time. After passing peanuts employee closed window and started laughing and making jokes on us with other employees.
MG
Melanie Goodwin
Oct 18, 2025
1.0
Got here at 11 and all doors are locked. The lights were all still on including the open sign. An employee noticed me trying to open the door and told me to come in through the back, but the back door was also locked. Im confused because online it says they are open until 2am.
It is located at 1160 Highbury Ave N, London, ON, N5Y 1A7, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 11:00 AM to 11:00 PM Monday to Wednesday, and from 11:00 AM to 2:00 AM Thursday to Sunday.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, they offer a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it welcomes families and children, providing high chairs and kid-friendly options.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online via their website or use the Dairy Queen app to access exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have outdoor seating and restrooms available?
Yes, the location offers outdoor seating and has restroom facilities for customers.
What popular nearby dining options are around Dairy Queen Grill & Chill?
Nearby dining options include Starbucks Canada for coffee and smoothies, Taco Bell Canada for Mexican fast food, and McDonald's Canada for classic fast food.
Are there any nearby gas stations close to Dairy Queen Grill & Chill?
Yes, Shell, Esso Canada, and Circle K gas stations are all nearby, which might be convenient for customers fueling up before or after their visit.
What nearby attractions or community centers can visitors check out near Dairy Queen Grill & Chill?
Visitors can explore North London Optimist Community Centre for events and social activities, or enjoy Genevive Park located close by.