Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
888 reviews
5 stars
362
4 stars
174
3 stars
119
2 stars
51
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rudeness and poor service.
Food Quality
While many customers enjoyed the ice cream and some food items, there were complaints about food preparation, freshness, and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms, which were described as dirty and poorly maintained.
Pricing
Customers noted that prices were perceived as high, with some expressing dissatisfaction over the value for money.
Staff Performance
Certain employees received commendations for their exceptional service, while others were criticized for lack of professionalism and poor customer interaction.
- MMMicheal MayerNov 8, 20253.0Very antiquated, needs a refresh. No caucasian staff, seems all DQ in SW Ontario have been taken over by folks from Brampton. No cultural diversity at DQ. Very negative experience.
- WHwalter hancrarOct 24, 20255.0Excellent service and price range
- SBSandy BrownOct 12, 20255.0Foowas tasty nice treat
- BWBruce WayneOct 10, 20251.0I went to grab my wife a surprise lunch and decided to stoo here first to get myself a milk shake. About $3 more than Burger King. What I got was an $8 medium chocolate milk. It was not in any way thick, very disappointed. I was leaving the lot by the time I noticed but didn't have time to go back.
- STSusie TateSep 14, 20255.0I only went in to pick up a Reese's ice cream cake. The cake itself was delicious. It would have been better had there been a chocolate-peanut butter filling in the center
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Wednesday, Dairy Queen Grill & Chill is open from 11:00 AM to 11:00 PM. On Thursday and Friday, it is open from 11:00 AM to 2:00 AM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Is there seating available at Dairy Queen Grill & Chill?
Yes, seating is available both indoors and outdoors, making it comfortable for families and groups.
Is Dairy Queen Grill & Chill family and kid-friendly?
Yes, the restaurant welcomes families and is good for kids according to its service features.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup through their official order page at https://www.dairyqueen.com/en-ca/order/pickup/n/11990/.
Are there any mobile deals or a loyalty program available?
Yes, Dairy Queen offers mobile ordering and rewards along with exclusive deals available through their app, which can be downloaded for specials.
What are some nearby fast food options close to Dairy Queen Grill & Chill?
Nearby fast food options include Harvey's, Five Guys, Mary Brown's, Mucho Burrito, and Burger King Canada, offering a variety of choices for different tastes.
What entertainment venues can customers visit near Dairy Queen Grill & Chill?
Customers can enjoy movies at nearby cinemas such as Landmark Cinemas, Landmark Cinema, and Famous Players Wellington 8 Cinemas located close to the restaurant.
Are there other dessert or ice cream shops near Dairy Queen Grill & Chill?
Yes, nearby dessert options include Shake Therapy London and Shake Therapy, which also serve ice cream and smoothies.