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Brand Certified

Dairy Queen Grill & Chill

3.9
(693 reviews)

Business Details

176 Lindsay St S, Lindsay, ON
K9V 2N1, Canada
(705) 324-9911
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
176 Lindsay St S, Lindsay, ON
K9V 2N1, Canada

Hours

Reviews

3.9
693 reviews
5 stars
287
4 stars
204
3 stars
97
2 stars
36
1 star
69

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold items and incorrect orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty bathrooms and overall cleanliness issues in the dining area.

Service Speed

Customers frequently mentioned slow service, with long wait times for orders and a lack of staff efficiency.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.
  • SL
    Shawn Loop
    Feb 3, 2026
    2.0
    Staff are rude
  • SS
    SHANE
    Jan 9, 2026
    1.0
    Was there Saturday January 9th 6pm. The lady there that I assume is the manager/supervisor is the most angry lady on the plant. Took 45 mins to get ice cream when 3 people were in there. They put our ice cream on the counter and never called our number to say it was ours or signal to us it was ours. When we were close to the counter. When asked if it was ours they ignorantly said yes I called your number a bunch of times you didn’t listen to me. Again we were close by and never heard a number. But heard them call many other numbers. You can’t talk to this lady with out her back talking you like an angry 6 year old. Many other comments are talking about the same lady being rude and your company refuses to do anything about it. Pathetic I will never return!
  • AM
    Ashley Macduff
    Nov 12, 2025
    1.0
    There was a really rude and ignorant taking my order because we weren’t ready to order
  • FP
    Francisco Peralta
    Oct 23, 2025
    5.0
    Great food. Employees are friendly and helpful. I'm coming back for sure! Place is a bit dark and old-fashioned, but the important things are there: it's clean, and nothing looks broken.
  • CJ
    Chad Jeffrey
    Oct 4, 2025
    5.0
    I just wanted to let management know how lovely the staff here always are. They are always so pleasant and accommodating. Most recent visit was Oct 4, 2025 at 1 pm - my daughter wanted something that wasn’t on the menu - they overheard and happily created it for her. Everyone interacted with was outgoing and friendly.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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