Staff Attitude
Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative experience.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold items and incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty bathrooms and overall cleanliness issues in the dining area.
Service Speed
Customers frequently mentioned slow service, with long wait times for orders and a lack of staff efficiency.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.