Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff, with several customers experiencing unprofessional behavior.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, which were described as filthy and poorly maintained.
Order Accuracy
Many customers noted issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Operational Hours
Several reviews mentioned discrepancies in advertised hours, with customers finding the location closed when it should have been open.
NN
Nayeem Ninad
Jan 4, 2026
4.0
Overall ok. The service is slow, needs improvement.
RM
Ryan MacDonald
Jan 1, 2026
1.0
Worst mcdonalds ever. Staff arw not very friendly. Nothing is ever working, and your order is rarely right..
HT
Hao Tang
Dec 31, 2025
1.0
DO NOT COME!
It’s not McDonald’s, it’s McSlow!
My food took more than 30 minutes to be ready. Some others waited for more than 50 minutes. They are really short staffed. And they went out of hot chocolate at a freezing night.
On the plus side, staff were friendly even under pressure; environment was clean with holiday decorations; and the food that eventually got served did meet expectations.
AC
Annabelle Côté
Dec 14, 2025
1.0
Worst Mc Donald's since a while. The food wasn't good. The fries were cold and way too salty, they tasted like they were bake a few hours ago.
RB
Rachael Barton
Nov 30, 2025
1.0
Women's bathroom was foul and there was only 1/4 stalls with any toilet paper.... Blood caked on the walls and garbage all over the floor. Bathroom cleaning sign off sheet hasn't been updated in 3 days.... ew. Manager refused to listen when my friend tried to express our concerns.
What are the regular operating hours of McDonald's in Lancaster?
McDonald's in Lancaster is open 24 hours a day, every day of the week.
During what hours is McDonald's drive-through open?
The drive-through at McDonald's Lancaster is open 24/7 every day.
What are the in-store access hours for customers visiting McDonald's?
In-store access is available daily from 5:00 AM to 10:00 PM.
Does McDonald's in Lancaster offer delivery service?
McDonald's Lancaster does not offer delivery service; only in-store pickup is available.
What meal times are served at McDonald's Lancaster?
McDonald's serves breakfast, lunch, and dinner at this location.
Which payment methods are accepted at McDonald's Lancaster?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at McDonald's Lancaster?
Yes, McDonald's welcomes children and has a children's menu.
What nearby places can I visit in Lancaster when visiting McDonald's?
Nearby places include Circle K convenience store, Esso gas station, Rob McIntosh Unique Shopping Experience, Marigold Market flower boutique, and Dairy Queen ice cream shop.
How can nearby gas stations like Esso Canada and Shell benefit customers visiting McDonald's?
Customers can conveniently refuel their vehicles at nearby Esso Canada and Shell gas stations while visiting McDonald's, making it easy to combine errands.
Are there any nearby coffee shops or cafes to check out around McDonald's Lancaster?
Yes, nearby coffee options include Tim Hortons and MacEwen, both offering convenient spots for coffee and snacks near McDonald's.