Multiple reviews highlighted poor hygiene and cleanliness standards, with dirty dining areas and unsanitary food handling practices.
Service Speed
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant, with long wait times reported.
Staff Behavior
While some reviews praised friendly staff, others noted unprofessional behavior and disengagement from employees.
Food Quality
Several customers expressed disappointment with food quality, including incorrect orders, cold food, and unsatisfactory meal preparation.
Location Issues
The small size of the restaurant and its location attached to a gas station led to complaints about limited seating and accessibility.
AE
Adam English
4 days ago
1.0
False advertisement
GB
Grace Behrens-Cooper
Dec 30, 2025
2.0
Ordered two Big Macs while waiting for the order the teenage employees on their break where talking loudly across the restaurant to the other employees behind the counter using a lot of profane language that could be heard in the gas station attached once I received the order i had to remind the employee about the drinks that came with it and then I opened the bag and was just filled with disappointment my expectations where already low for a McDonald’s in a gas station but by far one of the worst McDonald’s meals the one Big Mac was made with a regular bun and significantly smaller than the other and all the lettuce was drenched in sauce and fell right out the side of the burgers as soon as we went to grab them
MC
Mao Cast
Dec 4, 2025
5.0
food served/wrapped nicely specially during breakfast, love my morning lady, she is so kind and always participates durung festive seasons, great crew, location is smaller so not much seating available.
MS
Mohit Shokeen
Dec 2, 2025
1.0
I had a very disappointing experience at the McDonald’s in Lakefield, Ontario. The hygiene standards were extremely poor. One staff member was particularly unhygienic, not wearing gloves and touching food with bare hands. He was constantly wiping his face and scratching his hair and, despite being asked, did not wash his hands properly. The overall cleanliness of the place was unacceptable. I will not be returning.
BB
Bob Banks
Nov 28, 2025
1.0
absolute terrible. Got my 6 year old daughter sick with the raw chicken nuggets they “suppose cooked”