Swiss Chalet

Reviews

• LS

  Laura Scott

  1 day ago
  5.0
  Our server, Chris, at the Highland/Westmount location in Kitchener is a jewel everytime we go in Nothing is too much trouble for her to make a customer's visit exceptional.
• AV

  Avinash Vemula

  Apr 5, 2026
  5.0
  Had a really nice experience at Swiss Chalet Rotisserie & Grill a few days ago. Ritu was very friendly and attentive. She made sure everything was served on time and checked in just enough without being too much. Great service!
• AJ

  Abhilash Joe

  Mar 29, 2026
  5.0
  I recently visited Swiss Chalet for breakfast, and I had such a great experience that I had to share it! The food was fresh, well-prepared, and exactly what I needed to start my day, but what truly made the visit stand out was the exceptional service. A special shoutout to Shreya Elizabeth—she was incredibly friendly, attentive, and made sure everything was perfect throughout my visit. Her warm attitude and professionalism really elevated the whole dining experience. It’s not every day you come across service that leaves such a positive impression. I’ll definitely be coming back again—highly recommend this location!
• SV

  Scott Michael V.

  Mar 22, 2026
  5.0
  Oh my goodness gracious with Chalet sauce on the side! Val was very nice to me even though I was a little bit tricky with her. My siblings and I came to celebrate a couple birthdays - one being my very own. Val’s expert service has made me quite glad I was born all those years ago. My, how things change. Glad to know that good service is still good service. Many of us here have life threatening allergies. Some days it is even hard to leave the house. I’ve never felt more at home in a Swiss Chalet than this time. Val is essential to the operation. Protect her at all costs!
• WW

  Will

  Mar 20, 2026
  1.0
  Tried calling this location to make a simple request about my order - figured I’d speak to someone at the store directly. Nope. You get routed to an answering service that sounds helpful, assures you they’ll connect you… and then you sit on hold while your food continues its journey through the system, untouched by your request. Polite? Yes. Effective? Not even slightly. If you’re thinking of calling the store to tweak your order, save yourself the time - by the time anyone “helps,” your driver’s already on the way.

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