These people do not have a clue cant even get an order right. I wouldn’t waste your time here.
LJ
Lilah Jones
Mar 17, 2026
1.0
First off they made my eat in order to go. Then i went to wash my hands and there was no soap. I had to ask staff multiple times to bring soap into the washroom before they acknowledged me. Then i went to use the washroom and it looked like this. Guess i know where the soap went. This is unacceptable this mcdonalds does not give a damn about whats going on in their stores to let all this vandalism and negligence occur towards their customers and on the property.
PD
Prateek Dhawan
Mar 13, 2026
1.0
The food was great! well cooked balanced sauce, until it was mixed with a hair in the veggie burger! I dont need no money back or anything! but who so ever was not wearing a hair net please make them do so the next time. This was gross and disgusting.
MD
melanie dellapina
Mar 12, 2026
1.0
I would give a negative review to this place lately. Waited 25 minutes in the drive through at 930 at night. Hair in my food almost everytime we go lately. It’s becoming pathetic
KV
Kristopher Vickery
Mar 4, 2026
1.0
Literally the worst Mcdonalds. 6 weeks in a row on Saturday morning after my sons soccer we were asked to wait in a spot for a hotcakes happy meal.
Last time we went, I watched them give my sons meal to another car while waiting and deliver the wrong one ro us. The other driver then walked the open happy meal back into the store, and a store employee promptly brought the OPEN happy meal back to my car(everything was unwrapped, and clearly opened). This was after waiting for nearly 10 MINUTES in spot number 1.
The saving grace was the kindness and apologizes of the employee at the counter and swift remake of the fresh happy meal, because I was close to making a scene out of anger.
Needles to say, we will not be using this location again.
What are the operating hours of McDonald's at 715 Ottawa Street South, Kitchener?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 at this location.
Can I use the drive-through service anytime?
Yes, the drive-through is open 24 hours every day.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner including a children's menu and desserts.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the attire at this McDonald's casual or formal?
The attire is casual.
Is McDonald's family-friendly and welcoming to children?
Yes, they welcome families and children and offer a children's menu.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Boston Pizza for a sports bar experience, LCBO for beer and wine, and Sweet Licious for desserts.
Is there a public transit station or landmark near McDonald's to help locate it?
While specific transit stations are not listed, it's located on Ottawa Street South near Alpine St, close to popular spots like Kitchener Hyundai and RONA Kitchener, making it easy to find.
Can I pick up food in store or order online from this McDonald's?
Yes, you can order for in-store pickup or delivery online or via the My McD’s app available on Android and iOS.
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