Business Details
About
Restaurant
Swiss Chalet in Kitchener, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
3,189 reviews
5 stars
2,323
4 stars
519
3 stars
143
2 stars
75
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the service, particularly highlighting servers like Betty, Anne, and Cheryl for their friendliness, attentiveness, and humor.
Food Quality
The food received positive feedback for being hot, tasty, and well-presented, with many customers expressing satisfaction with their meals.
Family-Friendly Atmosphere
The restaurant is noted for its welcoming and calm environment, making it a great choice for family dining.
Consistency
Many reviews mention the consistent quality of food and service, indicating a reliable dining experience.
Customer Loyalty
Numerous customers expressed their intention to return, often requesting specific servers, indicating strong customer loyalty.
- SCStew CampbellNov 15, 20255.0Our server Cheryl went above and beyond. She was very kind and considerate. The food was fantastic! We love our festive special and crispy chicken sandwich. The new spinach dip was divine. We'll be back soon Cheryl! (Sat-Mon) Cheers!
- GTGraham TourangeauNov 11, 20255.0I had the pleasure of being served by Priya…. She was amazing… Very professional, courteous with a nice smile and a friendly demeanour….good attitude and cheerful … a wonderful experience… I will return soon. Every team member needs to be like her👍🏻👍🏻 Graham from KW
- BPBenjamin PrinsNov 9, 20255.0This restaurant experience was Top Notch! Our waitress, Betty, was so kind and made sure to go out of her way to give us the best experience possible! Thank you so much Swiss Chalet Kitchener for such a wonderful experience! It truly is a "Taste it once, love it forever" Restaurant!
- RHRebecca HeidenreichNov 3, 20255.0My family and I had dinner here the night of the World Series and had a great experience! I had just got back from a day of flying and went right to this Swiss Chalet to get dinner and hopefully be able to see the game. Our waitress Betty saw that we were watching the game and had the owner turn on the TV volume for us. It was great being able to watch and cheer on the Jays with Betty! She was a gem and anyone who is waited by her will be lucky to have her!
- MPMomma PeachNov 2, 20255.0Enjoyed a relaxing family dinner at Swiss Chalet. The food was hot, tasty and presented in a timely manner, while the service was even better. I would like to thank Betty in providing us with such. Although she was busy she never missed a beat. We will definitely be back, and will request Betty if on shift!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 560 Fairway Rd S, Kitchener offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Kitchener - Fairway Rd S's <a href="https://www.swisschalet.com/en/menus/delivery/store-1187/on/kitchener/560-fairway-rd-s.html">delivery menu here</a>.
Does Swiss Chalet Kitchener - Fairway Rd S offer takeout?
Yes, Swiss Chalet® Kitchener - Fairway Rd S offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Kitchener - Fairway Rd S's <a href="https://www.swisschalet.com/en/menus/takeout/store-1187/on/kitchener/560-fairway-rd-s.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Kitchener - Fairway Rd S?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Kitchener - Fairway Rd S offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Kitchener - Fairway Rd S?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Kitchener - Fairway Rd S <a href="https://www.swisschalet.com/en/menus/dining-room/store-1187/on/kitchener/560-fairway-rd-s.html">dining room menu here</a>.
Is Swiss Chalet at 560 Fairway Rd S in Kitchener currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Kitchener - Fairway Rd S location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Kitchener - Fairway Rd S Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 560 Fairway Rd S in Kitchener is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 560 Fairway Rd S, Kitchener offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours for Swiss Chalet at 560 Fairway Rd S, Kitchener?
Swiss Chalet at 560 Fairway Rd S, Kitchener is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Kitchener offer delivery and how can I order?
Yes, delivery is available. You can order online via the Swiss Chalet website or use their mobile app available on iOS and Android.
Can I place a takeout order ahead of time at Swiss Chalet Kitchener?
Yes, you can place takeout orders online or through the mobile app for curbside pickup or in-restaurant pickup.
Are there any special deals or promotions available at Swiss Chalet Kitchener?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions and family meal deals. Details can be found on their Specials & Deals page online.
Does Swiss Chalet Kitchener provide vegetarian or gluten-friendly menu options?
Yes, vegetarian and gluten-friendly options are available. For details and allergen information, please refer to their Nutrition & Allergy Guide online.
Is Swiss Chalet at Fairway Rd S in Kitchener Canadian owned?
Yes, Swiss Chalet is proudly Canadian since 1954 and the Kitchener location is owned and operated by local Canadian franchisees.
Does Swiss Chalet Kitchener have a Braille menu for visually impaired guests?
Yes, every Swiss Chalet location with a dining room, including Kitchener, offers a Braille menu.
What are some nearby restaurants to Swiss Chalet Kitchener?
Nearby restaurants include Harvey's, Papa John's Pizza, State & Main Kitchen & Bar, and State and Main, giving you multiple dining options in the area.
Are there convenient nearby services for visitors at Swiss Chalet Kitchener?
Yes, nearby services include Ritebite Orthodontics and TriCity Orthodontics for dental care, RBC Royal Bank for banking needs, and Hakim Optical for eyewear.
What nearby shopping and leisure places can I visit before or after dining at Swiss Chalet Kitchener?
You can visit Michaels Stores for arts and crafts, IKEA for retail shopping, Rachel's Nail Spa for beauty services, or enjoy local sports at Kitchener Minor Boys Softball nearby.