Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 385 Frederick Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Order delivery and both the sandwichs had BARELY any meat and BARELY any toppings, feel scammed, screw these guys
DC
Danielle Connelly
Feb 9, 2026
1.0
Showed up at 8:55. Closing time on google was 10:30. Doors were already locked even though posted hours sign also says 10:30
GB
Grayson Bailin
Jan 25, 2026
1.0
DO NOT DOORDASH
Ordered online, COOKIES TASTED LIKE SOAP. The employee didn't understand when I called to tell them. Wouldn't recommend.
KA
Kyle A
Jan 25, 2026
1.0
our cookies tasted like dish soap
UP
U P
Jan 17, 2026
1.0
Very disappointing experience. We went to this Subway and there was only one lady working. We wanted to order teriyaki chicken subs, but there didn’t seem to be enough chicken in the basket. Surprisingly, she managed to make three footlongs and there was still chicken left. When we politely asked for a bit more quantity, she responded with a very rude attitude, as if she was giving food from her own home or paying out of her own pocket.
On top of that, the subs weren’t even packed properly and were handed to us in a plastic bag instead of a paper bag, which felt careless and unprofessional.
Poor customer service, bad attitude, and sloppy packing. Definitely not the Subway experience we expect. Not going back again.
The Subway restaurant is located at 385 Frederick Street, Unit 22, Frederick Mall, Kitchener, ON, N2H 2P2, Canada.
What are the operating hours of Subway at Frederick Mall?
Subway is open Monday to Saturday from 8:30 AM to 10:30 PM (11:00 PM on Wednesday to Friday) and Sunday from 9:00 AM to 10:30 PM.
Does Subway at Frederick Mall offer curbside pickup?
Yes, Subway offers curbside pickup as one of its pickup and delivery services.
Can I dine in at the Subway restaurant in Frederick Mall?
Yes, the Subway location at Frederick Mall serves dine-in customers.
What payment methods are accepted at Subway in Frederick Mall?
Subway accepts American Express, Discover, Mastercard, and Visa payment options.
What meals are served at Subway on Frederick Street?
The Subway restaurant serves breakfast, lunch, and dinner meals.
How can I view Subway's menu and place an order online?
You can view the menu and place your order online at https://subway.com/en-ca/restaurant/65789-0/menu.
What nearby places can I visit before or after eating at Subway in Frederick Mall?
Nearby places include Kitchener Krown Dental if you have dental appointments, Steve's Movieworld for rental services, and Julia Flowers for gifts and floral needs that you might want to explore before or after your meal.
Is there a grocery store near the Subway at Frederick Mall for convenience shopping?
Yes, Basic Bulk & Natural Foods and Belfiore's Your Independent Grocer are nearby grocery stores you can visit conveniently along with Subway in Frederick Mall.
Are there other dining options near Subway at Frederick Mall?
Yes, Village Restaurant, which offers breakfast and brunch along with catering services, is located nearby for alternative dining options.
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