Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 500 Fairway Centre Rd S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional in their interactions with customers.
Food Quality
Several customers reported issues with food preparation, including incorrect orders, cold food, and unsanitary conditions.
Staff Training
Many reviews indicated a need for better staff training, particularly in customer interaction and food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and the quality of their food.
JM
Josh Mulder
3 days ago
5.0
Always sensational service and delicious food! Special shout out to Gurvee, she makes the best subs and always remembers mine and my girlfriends order. Her service goes above and beyond and always put a smile on our faces!
AB
Amber Boughner
3 days ago
5.0
Always great service, the worker Gurvee makes the best subs with the most attention and always a big smile, I look forward to seeing her working when I walk in
MS
Mani Sha
4 days ago
1.0
I went to pick up my order the maker or server was very rude i said hi to her twice she didn’t reply and asked for my order and while make there was another customer He also said HI again she ignored him
I mean its disrespectful to the customers
She was not that busy to take 1 sec from it to say HI to greet customers
NS
Natesan Sivarama
Feb 17, 2026
1.0
Terrible sandwiches
MM
Mali Miš
Feb 14, 2026
5.0
My wife and I had a great experience at this location today. Everything was fresh, guy who was working put so much patience in preparing our sandwiches. Perfection! Kudos to employee who worked today 4:40P.M. for doing his job great!