Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kitchener Subway® Restaurant at 875 Highland Road West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
171 reviews
5 stars
58
4 stars
33
3 stars
12
2 stars
9
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and slow service.
Food Quality
Many customers reported issues with food quality, including stale bread, insufficient toppings, and unsanitary conditions.
Pricing Issues
Several customers noted that prices were higher than expected, with some feeling misled about pricing and promotions.
Cleanliness
Multiple reviews mentioned the establishment's lack of cleanliness, with dirty conditions reported in both the dining area and food preparation.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, many others reported significant dissatisfaction, indicating inconsistency in service and quality.
- KYKate Meekyung YooNov 6, 20251.0집에와서 보니 가격이 앱에서 봤던 가격과 다르게 더 지불했다는 사실을 알게 됐습니다. 원래 가던 지점과 다른 곳으로 갔는데 실망했습니다.
- RWRuby WaddellOct 31, 20251.0My friend was buying a Subway sandwich and I noticed that when my friend was paying the tip thing didn’t come up for my friend well paying to pick the amount or anything and I am pretty sure the woman behind the counter had already added a tip… very upset with this.
- APAndrew PfeiferOct 11, 20251.0I had to literaly walk out because they refused to put the proper ammount of meat on my sandwich. And then tried to charge me for extra meat when it was not, and to make it worse the salami in the bin was brown. Literaly brown and rotten. I couldn't ingest meat that looked like that anyways
- SNShreya NaikOct 8, 20251.0Worst service ever!!!! Never try this place ! Just went there one employee rolled eye on us when we told her that she was putting way too much ! The presentation of subway was horrible and dirty!
- JHJen HewittSep 27, 20251.0Would give 0 stars if I could but I did one star because the lady was nice. But she did cut my 6inch into a 4 inch and the vegetables were not fresh at all. Usually this place is really good so im sad to see they dont train their employees as well as they used to. I've been in many times when the owner was in and he is one rude unprofessional man and id hate to see this subway go down because of him.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Kitchener?
The Subway restaurant is located at 875 Highland Road West, Unit 25, within the Highland Hills Supercentre in Kitchener, ON N2N 2Y2, Canada.
What are the operating hours for the Subway at 875 Highland Road West?
The Subway is open Monday to Wednesday and Saturday to Sunday from 8:30 AM to 10:30 PM, and on Thursday and Friday from 8:30 AM to 11:00 PM.
Does Subway at this location offer any pickup or delivery options?
Yes, the Subway at 875 Highland Road West offers both in-store pickup and curbside pickup services, along with convenient delivery options.
Can I order Subway online or through an app?
Yes, you can place your Subway order quickly and easily using their app or online through their menu website.
What payment methods are accepted at this Subway restaurant?
This Subway location accepts American Express, Discover, MasterCard, and Visa as payment options.
What meals can I get at Subway in Kitchener?
Subway serves breakfast, lunch, and dinner meals at this location.
Does this Subway restaurant offer dine-in or catering services?
Yes, this Subway offers dine-in services and also provides catering to meet your event needs.
What are some nearby pharmacies where I can pick up prescriptions after visiting Subway?
Near the Subway restaurant, you can find Drugstore Pharmacy locations to conveniently pick up prescriptions or health items before or after your meal.
Are there any beauty salons near the Subway at 875 Highland Road West?
Yes, Salon Mannequin is a nearby beauty salon where you can get cosmetic and spa services, located close to the Subway restaurant.
Can I visit any financial services near this Subway location?
Yes, there are multiple financial service providers nearby, including CIBC branches and Tony Duong - TD Financial Planner, which you can visit conveniently with a Subway meal before or after.