Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 875 Highland Road West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
176 reviews
5 stars
59
4 stars
33
3 stars
12
2 stars
9
1 star
63
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Customers frequently reported that prices at this location are significantly higher than at other Subway locations, with some feeling misled about pricing policies.
Customer Service
Many reviews highlighted poor customer service, including rude staff, slow service, and unprofessional behavior from management.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale bread, insufficient toppings, and concerns about food safety.
Cleanliness
Multiple reviews noted unsanitary conditions in the restaurant, including dirty facilities and improper food handling practices.
Mixed Experiences
While some customers praised specific staff members for their service, overall experiences varied widely, with many expressing disappointment.
- RLragnar lothbrook4 days ago1.0My 6 inch turkey subs never look as good as one in the flyer I just got And I count like 6 PCs turkey or more in picture...He cheap put all the time Can not post a pic ??? Of flyer
- KGKritika GuptaDec 26, 20251.0This is not just for this location. But subway has been mis-using their policy. They’re charging almost 16$ for their bowls and foot longs claiming to provide 29-30g of protein which is not at all true. And even on asking they say this is the policy mam. Lol you’re literally charging this much for frozen patties and spoonful of meat? When it should be 29g!!!
- JKJennie KangDec 23, 20251.0This Subway location charges $2-4 (depending on the size of sub) MORE than other locations!! I asked why they could do that since it’s a franchise and they said it’s owner discretion/location specific. My daughter wanted a 6” ham sub (BASIC) and I paid $9! Be warned!
- EZElizabeth ZingerDec 8, 20255.0Super kind staff, Nick has always been kind every time I’ve come in
- KYKate Meekyung YooNov 6, 20251.0집에와서 보니 가격이 앱에서 봤던 가격과 다르게 더 지불했다는 사실을 알게 됐습니다. 원래 가던 지점과 다른 곳으로 갔는데 실망했습니다.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Kitchener?
The Subway restaurant is located at 875 Highland Road West, Unit 25, within the Highland Hills Supercentre in Kitchener, ON N2N 2Y2, Canada.
What are the operating hours for the Subway at 875 Highland Road West?
The Subway is open Monday to Wednesday and Saturday to Sunday from 8:30 AM to 10:30 PM, and on Thursday and Friday from 8:30 AM to 11:00 PM.
Does Subway at this location offer any pickup or delivery options?
Yes, the Subway at 875 Highland Road West offers both in-store pickup and curbside pickup services, along with convenient delivery options.
Can I order Subway online or through an app?
Yes, you can place your Subway order quickly and easily using their app or online through their menu website.
What payment methods are accepted at this Subway restaurant?
This Subway location accepts American Express, Discover, MasterCard, and Visa as payment options.
What meals can I get at Subway in Kitchener?
Subway serves breakfast, lunch, and dinner meals at this location.
Does this Subway restaurant offer dine-in or catering services?
Yes, this Subway offers dine-in services and also provides catering to meet your event needs.
What are some nearby pharmacies where I can pick up prescriptions after visiting Subway?
Near the Subway restaurant, you can find Drugstore Pharmacy locations to conveniently pick up prescriptions or health items before or after your meal.
Are there any beauty salons near the Subway at 875 Highland Road West?
Yes, Salon Mannequin is a nearby beauty salon where you can get cosmetic and spa services, located close to the Subway restaurant.
Can I visit any financial services near this Subway location?
Yes, there are multiple financial service providers nearby, including CIBC branches and Tony Duong - TD Financial Planner, which you can visit conveniently with a Subway meal before or after.