About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 725 Ottawa St S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
180 reviews
5 stars
87
4 stars
21
3 stars
9
2 stars
5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude and dismissive, leading to negative experiences.
Order Accuracy
Several customers reported issues with incorrect orders, including wrong ingredients and missing items, which contributed to dissatisfaction.
Food Quality
While many customers enjoyed the freshness and taste of the food, there were complaints about insufficient toppings, stale bread, and overall quality control.
Cleanliness
The cleanliness of the restaurant received positive mentions, but there were also reports of unsanitary conditions, particularly in the bathroom.
Speed of Service
Customers experienced inconsistent service speed, with some praising quick service while others reported long wait times and delays in order fulfillment.
- TKTamas KatonaJan 5, 20265.0Been going to this location for a long time. Foods always fresh, order is always correct and staff are super kind!
- NMNikhil MalaviyaDec 31, 20251.0I ordered something and they heard different. Although staff was awesome, but my order was totally different. It was an unpleasant experience and I request management to improve customer experience so that next time customers do not feel devastated.
- DSDarshna SansiyaDec 13, 20255.0This is a great place for fresh and customizable sandwiches. I like that I can choose my own bread, vegetables, and sauces. The staff are usually friendly, and the service is quick. It’s a good option for a healthy and affordable meal.”
- KKKuldeep KuldeepDec 12, 20255.0I had a excellent experience at this store . I had ordered veggie patty sandwich. The staff was friendly, patient, and made great suggestions for toppings and sauces. The restaurant was clean, and service was super quick, which I really appreciate during a busy day. My sub tasted amazing — perfectly toasted bread, crisp veggies, and generous portions. Great value for the price, too. I’ll definitely be coming back!
- GBGurpreet BrarDec 12, 20255.0I had a great experience at Subway! The restaurant was clean, the ingredients were fresh, and the staff was friendly and fast. My sandwich was made exactly the way I wanted—with plenty of topping options and everything tasting super fresh.Overall, a quick, tasty, and satisfying meal. Definitely one of the best subway in the town.
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at Alpine Plaza in Kitchener?
The Subway at Alpine Plaza is open daily from 9:00 AM to 10:00 PM.
What types of meals does this Subway location serve?
They serve breakfast, lunch, and dinner.
Does the Subway at 725 Ottawa St S offer pickup and delivery services?
Yes, they offer in-store pickup and curbside pickup services.
Can I dine in at the Subway restaurant in Alpine Plaza?
Yes, this Subway serves dine-in customers.
Does the Subway at Alpine Plaza provide catering services?
Yes, catering services are available at this location.
What payment options are accepted at the Subway restaurant located at 725 Ottawa St S?
They accept American Express, Discover, Mastercard, and Visa.
Where can I find the menu and order online for the Subway at Alpine Plaza?
You can view the menu and place orders online at https://subway.com/en-ca/restaurant/15836-0/menu
Are there other sandwich restaurants near the Subway at Alpine Plaza?
Yes, there are multiple nearby Subway locations and the Pita Factory, which is a Greek restaurant offering sandwich options.
What nearby places can I visit around the Subway at Alpine Plaza for refreshments or entertainment?
Nearby you can visit Chicago Pub & Billiards for drinks and games, and Pizza Holic for additional fast food options.
If I’m picking up a sandwich from the Subway in Alpine Plaza, what other nearby services might be convenient?
You might find Cashco Financial services, Hot Nails salon, or Forest of Flowers nearby to handle errands or personal care before or after your visit.