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Subway

3.2
(198 reviews)

Business Details

235 Ira Needles Blvd, Kitchener, ON
N2N 0B1, Canada
(519) 954-4696
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 235 Ira Needles Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
235 Ira Needles Blvd, Kitchener, ON
N2N 0B1, Canada

Hours

Reviews

3.2
198 reviews
5 stars
86
4 stars
22
3 stars
9
2 stars
11
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.

Food Quality

Many customers noted issues with food quality, including stale ingredients, insufficient toppings, and unsanitary practices.

Cleanliness

Several reviews highlighted cleanliness issues, particularly with blocked bathrooms and unclean dining areas.

Consistency

There are complaints about inconsistent service and food preparation, with some customers receiving poorly made sandwiches.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, particularly with specific staff members who provided excellent service.
  • JG
    judy Galvez
    4 days ago
    1.0
    We order two veggie subs, VEGGIE SUBS, $3.00 extra cheese, and there was no extra cheese last time I went, didnt complaine. This visit I dare not ask for double cheese. But this visit there was a stale bun, Barely any lettuce, 5 cucumbers, 2 1/2 per side, three onions per side, 5 hot peppers and just soggy. I throw the part i was eating out. I called and complained only to have a bigger problem. Telling me they would check cameras, no receipt no nothing, Had to prove my case with a bank image. People do not have gas or money to find out they are getting shit. This is just wrong. They made me call the manager off work to do anything about it. Did he? NO. SUBWAY 235 Ira Needles Blvd in Kitchener ON. What do you think?
  • DH
    David Hauseman
    4 days ago
    5.0
    Great store, great service
  • LA
    Leonardo Amaro
    Feb 7, 2026
    5.0
    Thank you Gursharan for your good service!
  • HU
    Hanani Ujullu
    Jan 29, 2026
    5.0
    great people, excellent customer service, and consistently fresh sandwiches. Always a pleasant experience!
  • AS
    Apurva Shah
    Jan 28, 2026
    1.0
    Worst experience ever. as I entered, the sandwich artist was sweeping the floor and doesnt say hi or hello and goes to the sandwich station and asks me ‘which bread’ ? Without washing hands ? wow. i told her to wash hands and she said she was sweeping using gloves so its ok. Really ????? where is the food handling practice ? where is customer service ? After that, she took out the italian herbs and cheese bread as per my request and I asked her to toast it with habanero cheese. She slams cheese with anger on the bread and when the bread comes out of the toaster, its torn ! Next she was holding a big handful of lettuce and threw that on the sub without even asking. super unhygenic, against food hamdling practices, poor quality, poor customer service ! I will this location again. Anyone who is reading this, plz visit a restaurant who knows how to treat customers and how to follow good food handling practices. 0 stars.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Kitchener?

The Subway restaurant is located at 235 Ira Needles Blvd, Building B, Highland Marketplace, Kitchener, ON, N2N 0B1, Canada.

What are the operating hours of the Subway restaurant at Highland Marketplace?

The restaurant is open Monday to Tuesday from 9:00 AM to 10:00 PM, Wednesday to Saturday from 9:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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