Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 235 Ira Needles Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Many customers noted issues with food quality, including stale ingredients, insufficient toppings, and unsanitary practices.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with blocked bathrooms and unclean dining areas.
Consistency
There are complaints about inconsistent service and food preparation, with some customers receiving poorly made sandwiches.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, particularly with specific staff members who provided excellent service.
JG
judy Galvez
4 days ago
1.0
We order two veggie subs, VEGGIE SUBS, $3.00 extra cheese, and there was no extra cheese last time I went, didnt complaine. This visit I dare not ask for double cheese. But this visit there was a stale bun, Barely any lettuce, 5 cucumbers, 2 1/2 per side, three onions per side, 5 hot peppers and just soggy. I throw the part i was eating out. I called and complained only to have a bigger problem. Telling me they would check cameras, no receipt no nothing, Had to prove my case with a bank image. People do not have gas or money to find out they are getting shit. This is just wrong. They made me call the manager off work to do anything about it. Did he? NO. SUBWAY 235 Ira Needles Blvd in Kitchener ON. What do you think?
DH
David Hauseman
4 days ago
5.0
Great store, great service
LA
Leonardo Amaro
Feb 7, 2026
5.0
Thank you Gursharan for your good service!
HU
Hanani Ujullu
Jan 29, 2026
5.0
great people, excellent customer service, and consistently fresh sandwiches. Always a pleasant experience!
AS
Apurva Shah
Jan 28, 2026
1.0
Worst experience ever. as I entered, the sandwich artist was sweeping the floor and doesnt say hi or hello and goes to the sandwich station and asks me ‘which bread’ ? Without washing hands ? wow. i told her to wash hands and she said she was sweeping using gloves so its ok. Really ????? where is the food handling practice ? where is customer service ?
After that, she took out the italian herbs and cheese bread as per my request and I asked her to
toast it with habanero cheese. She slams cheese with anger on the bread and when the bread comes out of the toaster, its torn !
Next she was holding a big handful of lettuce and threw that on the sub without even asking.
super unhygenic, against food hamdling practices, poor quality, poor customer service !
I will this location again.
Anyone who is reading this, plz visit a restaurant who knows how to treat customers and how to follow good food handling practices.
0 stars.
Where is the Subway restaurant located in Kitchener?
The Subway restaurant is located at 235 Ira Needles Blvd, Building B, Highland Marketplace, Kitchener, ON, N2N 0B1, Canada.
What are the operating hours of the Subway restaurant at Highland Marketplace?
The restaurant is open Monday to Tuesday from 9:00 AM to 10:00 PM, Wednesday to Saturday from 9:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
What meals are served at Subway on Ira Needles Blvd?
Subway serves breakfast, lunch, and dinner at this location.
What options are available for ordering food at this Subway restaurant?
You can order quick and easy via the app or online, opt for convenient delivery, dine in at the restaurant, or pick up your order curbside.
Does Subway at Highland Marketplace offer catering services?
Yes, this Subway location offers catering services to meet your needs.
Which payment methods are accepted at the Subway restaurant on Ira Needles Blvd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I dine inside the Subway restaurant at Highland Marketplace?
Yes, this Subway location serves dine-in customers.
Are there other food options nearby Subway at Highland Marketplace?
Yes, nearby food options include Pizzaville for pizza, Harvey's for burgers, and Sunset Grill for breakfast and brunch.
What other services or stores can I find near Subway in Highland Marketplace?
Nearby services and stores include Pet Valu for pet needs, Kumon Math and Reading Centre for tutoring, Dawson Dental Kitchener for dental services, H and R Block for tax services, and Sherwin-Williams Paint Store for home improvement needs.
How can nearby places like Pizzaville and Pet Valu enhance my visit to Subway at Highland Marketplace?
You can enjoy a variety of dining choices by visiting Pizzaville or get pet supplies from Pet Valu, making Highland Marketplace a convenient spot for both meals and errands before or after your Subway visit.
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