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Subway

3.0
(150 reviews)

Business Details

1120 Victoria St N, Kitchener, ON
N2B 3T2, Canada
(519) 579-0916
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 1120 Victoria St N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1120 Victoria St N, Kitchener, ON
N2B 3T2, Canada

Hours

Reviews

3.0
150 reviews
5 stars
54
4 stars
19
3 stars
8
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Food Quality

Many customers reported dissatisfaction with the quality and quantity of food, noting issues like skimpy toppings and stale ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty surfaces and improper food handling practices.

Operational Issues

Customers frequently experienced problems with store hours, including early closures and unresponsive phone lines.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at this location.
  • CY
    Cathy Yang
    5 days ago
    1.0
    I ordered steak and bacon sandwich, where is my steak or bacon???
  • TP
    Tanvi Patel
    6 days ago
    5.0
    good experience… highly recommended
  • MP
    Maulik Patel
    Feb 25, 2026
    5.0
    Best experience.. the sandwich was really great ... bread was really soft ... highly recommended this store.
  • SP
    shubham pahwa
    Feb 24, 2026
    1.0
    I ordered online since there was a buy one get one free couple only available online. When I came in and asked to switch the bread to flatbread Since I could not find it online, I was told that it’s been discontinued which I understood. Then I asked if I can help build the order to expedite the preparation, The lady took offence and said why people don’t do all these things. They disorder online and come and pick it up. Super racist experience. I’ve been ordering online for years now, even pre-pandemic but I’ve never experienced such service. Glad that this was my first and last time here since I don’t live in Kitchener
  • ME
    Mike & Em
    Feb 19, 2026
    1.0
    Absolutely terrible service by the woman there today. I asked for extra toppings and she kept refusing saying they do not do that and she can't close the sub if they give extra. However, my online order specified extra. She refused. I also paid by the app and she got very upset and said I am not allowed. I said other subways allow this and she said at this location it is wrong and not allowed. I ended up with 2 flat subs. Italian BMT with barely any meat compared to other subways. And a veggie sub with barely any lettuce. She was very unfriendly and rude. I regularly eats subs for lunch everyday and this location could have had my business but I will be giving my business to another location.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1120 Victoria St N, Unit #3, Kitchener, ON, N2B 3T2, Canada.

What are the operating hours of this Subway location?

This Subway is open Monday from 8:00 AM to 10:00 PM, Tuesday to Friday from 8:00 AM to 11:00 PM, and on Saturday and Sunday from 9:00 AM to 9:30 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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