Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kitchener Subway® Restaurant at 324 Highland Rd W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Overall, customers praised the friendly and helpful service, particularly highlighting staff members like Nitin and Manpreet.
Cleanliness
Many reviews noted the restaurant's cleanliness, with customers appreciating the well-maintained environment.
Food Freshness
Customers frequently commented on the freshness and quality of the food, particularly the sandwiches.
Customer Experience
While most experiences were positive, some customers reported issues with management and service inconsistencies, particularly regarding the handling of orders and customer complaints.
Staff Attitude
There were mixed reviews about staff attitudes, with some customers experiencing rudeness from management, contrasting with the generally friendly demeanor of other staff.
HH
Honey HK
2 days ago
5.0
A huge thanks to Aman who helped me today. She was so cheerful and welcoming. Not only was my sandwich delicious, but her friendly approach made the whole visit a pleasure. It genuinely made my day.
CK
Clayton Klaver
4 days ago
5.0
An acknowledgment and smile is given to every customer that enters the store. Nitin, the owner, went above and beyond in catering my wife’s surprise birthday. A diverse menu is served quickly and with genuine friendliness.
JS
Jaideep Singh
Nov 11, 2025
1.0
I was doing deliveries in this area so as all know we find some near place to use washroom as we don’t have anywhere to go while delivering this subway was near so I just asked them if I can use washroom and guy standing there send another person to go and ask what he needs and if he ask about washroom just say him no and the guy came out to serve gives an excuse washroom is closed but after that I see a customer sitting there uses it right after I left so rude of person working there totally disappointed 🤬
MS
Manno Sidhu
Nov 6, 2025
5.0
Manpreet is an outstanding team member at Subway. She is not only friendly and approachable but also extremely professional and dedicated to her work. She handles every task efficiently, ensures every customer feels valued, and consistently maintains high standards of service and cleanliness. Her positive attitude and commitment make her an invaluable part of the team. Anyone visiting Subway would be lucky to be served by her!
MN
Mohamad Nour
Oct 21, 2025
5.0
I had such a great experience at Subway recently that I felt it deserved a full review! From the moment I walked in, I was greeted with a friendly smile and genuine hospitality. The staff here really go above and beyond — they take their time to listen to your order, make recommendations if you’re unsure, and prepare everything with care.
What stood out the most was how fresh everything looked and tasted. The bread was perfectly baked — soft on the inside with a nice golden crust — and the vegetables were crisp, colorful, and full of flavor. You can tell they pay attention to quality here. I got my sandwich toasted just the way I like it, and it came out hot, cheesy, and delicious.
The restaurant itself was very clean and well-organized. The counters were spotless, and even during a busy time, everything ran smoothly. I also appreciated how patient the employees were with customers, especially those who were taking their time deciding what to order. It really shows that they care about customer satisfaction more than just rushing people through.
Overall, I’d definitely recommend this Subway location to anyone looking for a quick meal that’s still fresh, healthy, and customizable. Whether you’re craving a classic sub or something unique, they’ll make it exactly how you want it. I’ll absolutely be coming back — this has become one of my go-to spots for a great sandwich and great service every time!
What are the operating hours of Subway at 324 Highland Rd W in Kitchener?
Subway at 324 Highland Rd W in Kitchener is open Monday from 8:30 AM to 11:00 PM, Tuesday and Wednesday from 8:30 AM to 10:30 PM, Thursday to Saturday from 8:30 AM to midnight, and Sunday from 8:30 AM to 10:00 PM.
What types of meals does this Subway location serve?
This Subway location serves breakfast, lunch, and dinner meals.
What ordering options are available at the Kitchener Subway on Highland Rd W?
You can order at this Subway location quickly and easily through their app or online, opt for convenient delivery, dine in at the restaurant, or pick up curbside.
Does the Subway at Highland Plaza offer catering services?
Yes, this Subway offers catering services and is happy to assist with any catering needs.
What payment methods are accepted at the Subway on 324 Highland Rd W?
This Subway location accepts American Express, Discover, Mastercard, and Visa payment options.
Is dine-in available at the Kitchener Subway in Highland Plaza?
Yes, dine-in service is available at this Subway restaurant.
Does the Subway in Highland Plaza have a drive-through?
No, this Subway location does not have a drive-through.
What nearby beauty and spa services are available close to Subway at Highland Plaza?
Near Subway in Highland Plaza, you can visit Deluxe Nails & Spa and Supercuts Highland Road for nail and beauty salon services, as well as barber services.
Are there any other food options near Subway at 324 Highland Rd W?
Yes, nearby food options include Topper's Pizza, Pita Factory, and Quesada Burritos and Tacos, offering pizza, Greek, and Mexican cuisine respectively, providing a variety of dining choices.
What health-related services are located near Subway at Highland Plaza?
Near this Subway location, you can find Optical-house for optometrist and eyewear services, Connect Hearing for hearing aids and medical supplies, and Goss Chiropractic for chiropractic and physical therapy services.