Subway

3.4
366 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 4396 King St E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4396 King St E, Kitchener, ON
N2G 3W6, Canada

Hours

Reviews

3.4
366 reviews
5 stars
140
4 stars
75
3 stars
32
2 stars
23
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised staff for being friendly and attentive, others reported rude behavior and poor service.

Food Quality

Several reviews highlighted issues with food freshness and quality, including stale bread and spoiled ingredients, leading to dissatisfaction.

Cleanliness

The cleanliness of the store received positive remarks from some customers, but there were also complaints about unsanitary practices among staff.

Pricing Concerns

Customers expressed concerns about pricing, noting that some items were significantly more expensive than at other locations.

Order Accuracy

Multiple reviews mentioned issues with incorrect orders and inadequate attention to customer requests, leading to frustration.
  • YB
    Yash brahmbhatt
    Dec 1, 2025
    1.0
    I had very best experience all time they said griller is not working so why you accept the order also staff is not appropriate to answer they should respect their customer .I am also working in food line so I know how to treat customers if you not full fill theie order .
  • HP
    Hemant Patel
    Nov 30, 2025
    1.0
    My dissatisfaction with a recent visit to one of this locations. I ordered a 6 inch Veggie Patty sandwich, which I was charged around $12 for. After comparing prices at other Subway locations, I found the same sandwich priced at approximately $8.69 including tax. This significant price difference was surprising and concerning to me. The overpricing, the food quality was disappointing. The veggie patty and vegetables did not seem fresh, and the overall taste did not meet the usual Subway standards to me. I value Subway, but this experience was far below expectations. I would not visit this place again.
  • MR
    Manny R
    Nov 29, 2025
    3.0
    Charged us for the wrong sandwich. She reimbursed us the difference in cash. Good I checked the receipt.
  • FF
    Farah
    Nov 19, 2025
    1.0
    Visited today at 1:54, both employees were with no hairnet or visor. Making half the sandwich and using same glove to take money and then making sandwiches without changing gloves.
  • KP
    kirtan patel
    Nov 9, 2025
    5.0
    I had a great experience at Subway today! The restaurant was clean and welcoming, and the food was super fresh. Harpreet provided excellent service — very polite, fast, and made my sandwich exactly the way I wanted.

Frequently Asked Questions About Subway

Where is Subway located in Kitchener?

Subway is located at 4396 King St E, Unit 6, Kitchener, ON, N2G 3W6, Canada.

What are the operating hours of the Subway restaurant on King St E?

The restaurant is open Monday and Tuesday from 7:00 AM to 10:00 PM, Wednesday to Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.