Subway

3.4
366 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kitchener Subway® Restaurant at 4396 King St E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4396 King St E, Kitchener, ON
N2G 3W6, Canada

Hours

Reviews

3.4
366 reviews
5 stars
143
4 stars
75
3 stars
31
2 stars
23
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous reports of rude and unprofessional staff, leading to a negative customer experience.

Food Quality

Several customers expressed concerns about the freshness of ingredients, with some reporting spoiled or stale food.

Cleanliness

While some reviews praised the cleanliness of the store, others noted unsanitary practices, particularly regarding food handling.

Order Accuracy

Many customers experienced issues with incorrect orders and insufficient toppings, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, there are positive mentions of friendly staff and good service from specific employees, highlighting inconsistency in service quality.
  • FF
    Farah
    5 days ago
    1.0
    Visited today at 1:54, both employees were with no hairnet or visor. Making half the sandwich and using same glove to take money and then making sandwiches without changing gloves.
  • AP
    Aesha Patel
    Nov 9, 2025
    5.0
    I am on my way to home, I stop here and Harpreet served me. I like her service. Thank you Harpreet
  • KP
    kirtan patel
    Nov 9, 2025
    5.0
    I had a great experience at Subway today! The restaurant was clean and welcoming, and the food was super fresh. Harpreet provided excellent service — very polite, fast, and made my sandwich exactly the way I wanted.
  • VH
    Valerie Hanley
    Nov 1, 2025
    2.0
    I love the snackwiches but not the extremely stale bread. Unedible.
  • BT
    blesson thomas
    Sep 30, 2025
    1.0
    I had a very bad experience today when I went to the storage to buy Subway. I don't know the name of the lady there. She treated me very badly. She treated me very badly.. She treated me very badly. She is a person who does not deserve to be in the store. This is a person with a very bad attitude. I don't know his name. But his managers, whoever it is, should be careful. If you keep people like this there, not a single person will enter your store.

Frequently Asked Questions About Subway

Where is Subway located in Kitchener?

Subway is located at 4396 King St E, Unit 6, Kitchener, ON, N2G 3W6, Canada.

What are the operating hours of the Subway restaurant on King St E?

The restaurant is open Monday and Tuesday from 7:00 AM to 10:00 PM, Wednesday to Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.