Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 655 Strasburg Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is highly mixed, with many reviews highlighting rude and unprofessional staff, while others praise friendly and attentive service.
Food Quality
Numerous customers reported issues with food quality, including insufficient ingredients, stale bread, and poorly made sandwiches.
Cleanliness
Some reviews noted cleanliness and hygiene as positive aspects, while others raised concerns about unsanitary conditions.
Order Accuracy
Several customers experienced problems with order accuracy, including missing ingredients and incorrect preparation.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and others vowing never to return due to poor service and food quality.
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Zackery Barnes
5 days ago
1.0
IF YOU LIKE SUBWAY DO NOT GO HERE!!!!!!!!!
This subway is something else, and should not even be there since the opening of this subway I have always had issues as of recently we started going back and it was good, people were nice and food was good. Until today the workers were rude to my wife and me they were rolling there eyes and giving us attitude when asked to give us more of most the toppings they gave us for example the worker gave my wife 5 small slices of green pepper when asked to add more she rolled her eyes and asked me if I also wanted green pepper then to have the same thing done to me she rolled her eyes once again I laughed it off and carried on just for her to keep skimping on all the toppings each sub cost us about 15 bucks and for 15$ I got a 5$ sandwich and attitude I get from my 3 year old. Me personally I'll save the 5$ and eat at home 🤣😭
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Graeme MacFarlane
Feb 12, 2026
5.0
By far the best subway staff in Kitchener. Always welcoming and friendly. Also have the cheapest rates on sandwiches
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Nickie
Jan 25, 2026
1.0
My pizza sub is pre ordered batly had a table spoon of sauce on it and 4 pieces of pepperoni not mention like a table spoon of shredded cheese. Is this seriously how poor subway is on putting enough ingredients on a sub worth 15$ this is ridiculous! So not happy .
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E F
Dec 30, 2025
5.0
Gurman made me one heck of a sub, and when he put too much mustard on he scraped it off, and gave really good quality service even though he was in a bit of a rush that night. The man was sweating the small details and definitely puts in above and beyond the effort you would expect from a good service worker.