Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kitchener Subway® Restaurant at 655 Strasburg Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
338 reviews
5 stars
162
4 stars
49
3 stars
33
2 stars
11
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional behavior from staff, while a few praised friendly and attentive service.
Food Quality
Numerous customers reported issues with food quality, including stale ingredients, poorly made sandwiches, and missing toppings, leading to dissatisfaction.
Cleanliness
Some reviews mentioned cleanliness and hygiene positively, while others raised concerns about unsanitary conditions and lack of proper food handling.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items and incorrect preparation, which contributed to negative experiences.
Staff Attitude
There are mixed reviews regarding staff attitude, with some customers appreciating friendly interactions, while others reported rudeness and lack of respect from employees.
- DVDevanshi VyasNov 8, 20255.0Nice
- KSKeith SchottOct 17, 20255.0Good food Excellant service Good deals in their rewards program
- VCVipul ChauhanSep 30, 20251.0Today me and my friend had a worst experience ever in this subway location. The employee (mid age south asian women) treated us very badly. If we try to customize our order she started yelling at us and told us she will make how she wanted not according to us. She didn’t gave us toasted bread every after saying it. I hope her supervisor take proper action and make sure this kind of behaviour will not repeat in future.
- NNNicholas NorcottAug 27, 20251.0Absolutely AWFUL! What the heck has happened. 8:30pm… order a chicken teriyaki sub. Which will nearly cost $20. She pulls out this plastic container to put the chicken in before it goes on my sub for “portion” sizes. She doesn’t even fill up my sub with enough meat that I could see through the glass … The whole bucket where the chicken is sitting is FULL. What were you going to do with the rest of the chicken so late at night? Oh right, you won’t put it on my sub and will probably save it until the next day. I called them out and they argued and I got fed up before I made a scene. I said keep the sub and I’m not paying for it, they continued to yap in their own language about me as I was walking out. Just truly despicable. The “manager” along with her employee should be fired. You have no right to serve food that doesn’t put up to standards or treat your customers the way you did. Subway is ruined. NEVER VISIT THESE PEOPLE. The absolute worst. Negative 50 million stars.
- EREmma RosebellAug 25, 20255.0I am truly impressed with Subway today. The customer service is fantastic, and the employee named Harsh Patel work great and attention to detail while serving. as soon as I arrive, I'm greeted warmly and my order is taken right away. The employee keep balancing cleanliness and service perfectly without ever making me wait. When he prepare my sub, he done so quick with precision. Each ingredient is placed perfectly. Even he packed a sub very nicely.The sandwich look as good as it tastes. He did a great job.It's exactly what I expect.
Frequently Asked Questions About Subway
What is the address of the Kitchener Subway located at Mac's Milk?
The Kitchener Subway at Mac's Milk is located at 655 Strasburg Ave, Kitchener, ON N2E 1P2, Canada.
What are the operating hours of Subway at 655 Strasburg Ave?
Subway at 655 Strasburg Ave is open Monday to Friday from 8:00 AM to midnight, Saturday from 9:00 AM to midnight, and Sunday from 9:00 AM to 10:00 PM.
Which meals are served at Subway on Strasburg Ave?
Subway serves breakfast, lunch, and dinner every day.
Does Subway at Mac's Milk offer pickup and delivery options?
Yes, this Subway location offers in-store pickup along with dine-in and convenient delivery options.
Can I use credit cards at Subway 655 Strasburg Ave?
Yes, Subway accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Does the Subway at Mac's Milk offer catering services?
Yes, catering services are available to help with your group or event needs.
Is there a place to dine in at Subway on Strasburg Avenue?
Yes, this Subway restaurant serves dine-in customers in addition to takeout and delivery.
What nearby convenience stores can I visit along with Subway at 655 Strasburg Ave?
Circle K convenience stores are located nearby where you can grab coffee or snacks before or after enjoying your meal at Subway.
Are there any parks close to Subway at Mac's Milk where I can relax after my meal?
Yes, Strasburg Woods Natural Area is nearby, offering a great spot for a peaceful walk or relaxation after dining at Subway.
What public transit options are near the Subway located at 655 Strasburg Ave?
Grand River Transit-Forest Glen bus station is close to the Subway location, providing easy public transportation access for customers.