Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 1020-1120 Ottawa Street North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
229 reviews
5 stars
115
4 stars
45
3 stars
13
2 stars
8
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service, with some praising friendly and attentive staff while others experienced rude and unhelpful interactions.
Food Quality
Many reviews highlighted fresh and delicious food, but there were complaints about incorrect orders and unsatisfactory food preparation.
Cleanliness
The cleanliness of the store received positive feedback, with some customers noting a tidy environment, while others raised concerns about unsanitary practices.
Staff Attitude
There were significant complaints about staff attitudes, with some employees being described as rude or dismissive, impacting the overall customer experience.
- HSHarkarn SinghDec 14, 20255.0Great service and fresh sandwiches. Staff was friendly and the store was clean. Always a good experience at this Subway
- TDTejinderpal DhillonDec 13, 20255.0The employees did a great job at making my order and customer service is top- notch.
- NKNidhi KhokharDec 11, 20255.0Fresh food, quick service, and great taste. Highly recommend this Subway
- KKKavyaDec 11, 20255.0Always a great experience at this Subway! The veggies are super fresh, portions are generous, and the staff is always polite and quick. My sandwich is made exactly the way I want every time. Definitely my go-to spot
- JMJohn McdonaldDec 4, 20251.0I’m not sure who works most evenings Monday to Friday but every time we order our sub is made upside down with the meat on the top and all condiments on the bottom. I know it’s a small thing but it’s frustrating. As well, my son orders his sub with four different sauces and somehow it manages to come dry every single time we order during the week.
Frequently Asked Questions About Subway
Where is Subway located in Kitchener?
Subway is located at 1020-1120 Ottawa Street North, River Road Shopping Centre, Kitchener, ON, N2A 3Z3, Canada.
What are the opening hours of Subway at River Road Shopping Centre?
Subway is open Monday to Friday from 8:00 AM to 11:00 PM, and Saturday to Sunday from 9:00 AM to 11:00 PM.
Does Subway at this location offer catering services?
Yes, Subway offers catering services and can assist with your catering needs.
Can I pick up my order at Subway in-store or curbside?
Yes, you can choose either in-store pickup or curbside pickup for your orders.
What meals are served at Subway in River Road Shopping Centre?
Subway serves breakfast, lunch, and dinner at this location.
What payment options does Subway accept?
Subway accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I dine in at Subway located at River Road Shopping Centre?
Yes, Subway serves dine-in customers at this location.
What nearby places can I visit before or after dining at Subway?
You can visit nearby places such as Fantastic Nails for a beauty service, M&M Food Market for grocery shopping, or Tim Hortons for a coffee or snack.
Are there other fast food options near Subway at River Road Shopping Centre?
Yes, nearby fast food options include Pita Pit, Taco Bell Canada, KFC, and Pizza Pizza, offering a variety of cuisines to choose from.
Is there a bank near Subway in River Road Shopping Centre?
Yes, the CIBC Branch with ATM is located nearby for your banking needs.