Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 1020-1120 Ottawa Street North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported a mix of excellent and poor service, with some praising friendly and attentive staff while others experienced rude and unhelpful interactions.
Food Quality
Many reviews highlighted fresh and delicious food, but there were complaints about incorrect orders and unsatisfactory food preparation.
Cleanliness
The cleanliness of the store received positive feedback, with some customers noting a tidy environment, while others raised concerns about unsanitary practices.
Staff Attitude
There were significant complaints about staff attitudes, with some employees being described as rude or dismissive, impacting the overall customer experience.
HS
Harkarn Singh
Dec 14, 2025
5.0
Great service and fresh sandwiches. Staff was friendly and the store was clean. Always a good experience at this Subway
TD
Tejinderpal Dhillon
Dec 13, 2025
5.0
The employees did a great job at making my order and customer service is top- notch.
NK
Nidhi Khokhar
Dec 11, 2025
5.0
Fresh food, quick service, and great taste. Highly recommend this Subway
KK
Kavya
Dec 11, 2025
5.0
Always a great experience at this Subway! The veggies are super fresh, portions are generous, and the staff is always polite and quick. My sandwich is made exactly the way I want every time. Definitely my go-to spot
JM
John Mcdonald
Dec 4, 2025
1.0
I’m not sure who works most evenings Monday to Friday but every time we order our sub is made upside down with the meat on the top and all condiments on the bottom. I know it’s a small thing but it’s frustrating. As well, my son orders his sub with four different sauces and somehow it manages to come dry every single time we order during the week.