At Papa Johns Pizza in Kitchener, ON, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Kitchener pizza for any occasion. Call us for pizza delivery in Kitchener or stop by 600 FAIRWAY ROAD SOUTH for carryout to order the best pizza in Kitchener, along with breadsticks, wings, and more!
Several customers reported inconsistent pizza quality, with complaints about blandness, undercooked pizzas, and insufficient toppings.
Customer Service
Mixed feedback on staff behavior; some praised friendly service while others experienced rudeness and poor communication.
Delivery Problems
Numerous reviews highlighted issues with delivery times, including late arrivals and incorrect orders.
Cleanliness and Hygiene
Concerns were raised about hygiene practices among staff, with some customers noting unsanitary conditions.
Positive Experiences
Despite the negative feedback, many customers enjoyed the pizza and praised the overall taste and value, indicating a loyal customer base.
DM
Derek Mota
2 days ago
5.0
I’ve been a regular customer at Papa John's Pizza for quite a while now, ordering at least once a month, and I can honestly say the service here is outstanding.
My pizza is always cooked perfectly, and they’re incredibly quick with getting orders ready. No matter how busy they are, the staff consistently provide fast and efficient service without sacrificing quality.
What really makes this location special, though, is the people. The employees are always super friendly and even know me by name, which makes every visit feel welcoming and personal. They genuinely take the time to have conversations, ask about my work, and just talk about life in general. You can tell they truly care about their customers and building real connections.
There have been a few times when I’ve only had enough cash to cover my pizza, and they’ve kindly thrown in an extra dipping sauce or extra pepperoncini without charging me. On other occasions, when I was just slightly short on cash for my full order with tax, they’ve given me a small discount so I could still get everything I wanted.
One experience that really stood out was when I placed an order after a long day at work and realized I had forgotten my wallet at work in my sweater. Instead of turning me away, they told me not to worry and let me take the pizza since it was already made. They simply made a note on my account so I could pay for it the next time I came in. That level of trust and customer care is rare these days.
The team goes above and beyond every single time. They’ve created such a positive, welcoming atmosphere, and it’s one of the main reasons I keep coming back. Highly recommend this location to anyone looking for great pizza and even better service!
JD
Jack Deere
3 days ago
5.0
Pizza was nice as always, but this is a very well run shop. The staff is awesome all around, especially Jaskirat. With people like this at the shop, they will keep having loyal customers!
DP
DEV PATEL
3 days ago
5.0
I tried papa johns at this place very first time. And it was a very amazing and welcoming experience. Staff name jaskirat and jiwesh they both treat me like I am there team member and had made very delicious pizza for me. Recommend place!
VT
Vikrant Singh Thakur
Feb 17, 2026
5.0
Jaskirat and kamal helped me with my order. Both of them are are friendly and hardworking, and the place is always clean. You can tell they care about quality and customers. Would definitely recommend 👍
MC
Manan Chandrakant
Feb 16, 2026
5.0
I want to recognize Jaskirat for outstanding service along with the team. Their kindness, patience, and attention to detail made my visit such a positive experience. You can tell they take pride in their work and care about customers. Thank you for going the extra mile!
What are the delivery hours for Papa Johns Pizza in Kitchener?
Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 3:00 AM, and Thursday to Saturday from 10:00 AM to 4:00 AM.
When can I pick up carryout orders at Papa Johns Pizza?
Takeout orders can be picked up Monday to Wednesday and Sunday from 10:00 AM to 3:45 AM, and Thursday to Saturday from 10:00 AM to 4:45 AM.
Does Papa Johns Pizza offer online ordering and delivery services?
Yes, you can order online for delivery or carryout through their website or mobile apps available on iOS and Android.
What types of food does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Kitchener?
Papa Johns Pizza is located at 600 Fairway Road South, Kitchener, ON N2C 1X3, Canada.
How can nearby public places help me find Papa Johns Pizza?
Nearby places like Hakim Optical, RBC Royal Bank, and Motherhood Maternity are located near Papa Johns, helping you identify the area when visiting.
Are there other restaurants near Papa Johns Pizza I can visit?
Yes, nearby dining options include Harvey's for burgers, Swiss Chalet for barbecue, Fresh Burrito for Mexican food, and Osmow's Shawarma for Middle Eastern cuisine.
Can I shop for other retail items near Papa Johns Pizza?
Yes, stores such as Motherhood Maternity, Reitmans, IKEA, and Sally Beauty are close by for various shopping needs.
Does Papa Johns Pizza provide gift cards and where can I purchase them?
Yes, gift cards are available and can be purchased online via their official website or mobile app.
What services does Papa Johns Pizza offer besides pizza delivery?
They offer delivery, takeout, order ahead, and serve meals suitable for lunch, dinner, and dessert.
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