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McDonald's

3.8
(3411 reviews)

Business Details

2410 Homer Watson Boul., KITCHENER, ON
N2P 2R6, Canada
(519) 893-3868
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2410 Homer Watson Boul., KITCHENER, ON
N2P 2R6, Canada

Hours

Reviews

3.8
3,411 reviews
5 stars
1,393
4 stars
873
3 stars
525
2 stars
182
1 star
438

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff interactions.

Food Quality

There were numerous complaints about cold food, incorrect items, and poor food preparation.

Staff Friendliness

Some customers praised specific staff members for their friendliness and helpfulness, while others noted inconsistency in service quality.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms.

Renovation Impact

Recent renovations have led to confusion and dissatisfaction among customers regarding service and layout.
  • AV
    Arne V
    3 days ago
    4.0
    This Mc Donalds has always kins people serving and they are always quick at the drive through. They manage well the cars that need to wait a bit more by asking them to park out of the way to let others go through. Ita a well oiled machine. My orders were always accurate only they are often shy on the portion of fries. All with all the location is ideal close to 401 and on a major road as well and yet they handle the rushes well. Well done !
  • JY
    Jackson Yee
    4 days ago
    1.0
    Ordered a Mcdouble value meal in the drivethrough around 3:10 am. It wasn't busy at all. Got everything except the actual burger. Overpaid for for fries and a drink. This is not the first time that I've had a problem with a drive thru order at this location. Usually the order is accurate.
  • SV
    smarty Verma
    Feb 14, 2026
    1.0
    i went there for order and i saw no one is there for taking my order the staff just talking with others and plus loudly music i try to call many time but no one listen my things ..
  • HP
    Hiren Patel
    Feb 13, 2026
    1.0
    The night shift team seems to be struggling with customer service. They don’t even know How to handle customer. Maybe it's time for some extra training or a refresher on handling customers.
  • AK
    amandeep kaur
    Jan 30, 2026
    5.0
    I went to this location yesterday around 9 pm. I was in hurry but i asked them to make everything fresh. They were so friendly and when i got to second booth, Manish i think she was adorable and so nice and asked me to wait at next window, i was expecting 10 min wait atleast but she comes with fresh hot food just in 3 minutes. My family was so happy and i was relieved because otherwise i had to go home and cook again for them. Totally worth of my spending here. I think this location is my go to place from now on.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2410 Homer Watson Boul.?

McDonald's is open 24 hours a day, seven days a week.

Does McDonald's offer delivery service?

Yes, McDonald's offers delivery service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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