About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.0
301 reviews
5 stars
96
4 stars
49
3 stars
32
2 stars
17
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for food and drive-thru orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, poorly prepared, or incorrect orders.
Customer Service
Feedback indicated a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were criticized for rudeness and poor communication.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
Order Accuracy
Many reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
- WDWendy D2 days ago5.0Food is really freshly. It’s very clean. So good! I like this McDonald’s!
- BTBo T2 days ago5.0The staff were very friendly. The food was fresh, and most importantly, the dining area was cleaner than that of a typical McDonald’s.
- TTTanisha Emond (Teetee)Oct 24, 20251.0Worst mcdonald's ever like why are they so slow for , the customers services is aweful
- DTDhanashri TendulkarOct 5, 20251.0I usually enjoy McDonald’s, but This McDonald’s location is a complete disappointment. The food was cold and sloppy. The spicy habanero burger was a joke — soggy, tasteless, and thrown together with zero effort. Will not visit this location again for sure
- AIAll Avenue InvestmentsSep 24, 20255.0The service was exceptional and the hospitality was superb really enjoy how the food is always fresh
Frequently Asked Questions About McDonald's
What are the daily opening hours of McDonald's at 1400 Ottawa Street S., Kitchener?
McDonald's in Kitchener is open every day from 7:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
No, the McDonald's at 1400 Ottawa Street S., Kitchener does not have drive-through service.
What meal services are available at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
Can I order food for pickup or delivery from this McDonald's?
Yes, this location offers in-store pickup and delivery services.
What forms of payment are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What type of attire is suitable when visiting this McDonald's?
Casual attire is appropriate for this McDonald's location.
Is there a children's menu available at McDonald's in Kitchener?
Yes, this location offers a children's menu.
Which nearby place can I visit if I want to go shopping after eating at McDonald's?
You can visit Walmart Canada or Winners, both are close to McDonald's and offer a variety of shopping options.
Are there any nearby salons or spas to visit before or after your meal at McDonald's?
Yes, Regal Nails Salon and Spa and SmartStyle Hair Salon are nearby for beauty and relaxation services.
If I need financial services close to McDonald's, where can I go?
Western Union, located nearby, offers financial services including currency exchange.