About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.0
305 reviews
5 stars
97
4 stars
49
3 stars
32
2 stars
18
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others highlighted rude behavior and slow service.
Cleanliness
Multiple reviews noted poor hygiene and cleanliness, with dirty tables and floors being a common complaint.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, leading to customer dissatisfaction.
Food Quality
Mixed feedback on food quality, with some enjoying fresh meals while others received cold or poorly prepared items.
- AIAndra IJan 4, 20265.0The manager sahil was incredibly nice best McDonald's in Ontario
- XTXZ TDec 5, 20255.0McDonald's is my home
- PFPrincess FalakDec 3, 20251.0Hi, I'm riding this message to the owner of this restaurant because there is the supervisor or manager name called radhika. She is really rude to customer. She don't know how to handle the customer and how to talk with the customer. I'm a regular customer and I don't like the way she is treating me. I don't know how you guys make her the manager or supervisor. I tell her I'm going to complain about you. So rude. No listening. Keep arguing supposed to with the customer. You cannot argue you have to listen whatever the customer is saying and then you can say it. Whatever you want to say. But without listening keep arguing. That's not fair.
- HHHidoNov 28, 20251.0I dont usually go here, but eveytime I do its the dirtiest mcdonalds ive seen. Theres ketchup on the floor, napkins all over the tables and grease stains and crumbs on seats.
- BTBo TNov 22, 20255.0The staff were very friendly. The food was fresh, and most importantly, the dining area was cleaner than that of a typical McDonald’s.
Frequently Asked Questions About McDonald's
What are the daily opening hours of McDonald's at 1400 Ottawa Street S., Kitchener?
McDonald's in Kitchener is open every day from 7:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
No, the McDonald's at 1400 Ottawa Street S., Kitchener does not have drive-through service.
What meal services are available at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
Can I order food for pickup or delivery from this McDonald's?
Yes, this location offers in-store pickup and delivery services.
What forms of payment are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What type of attire is suitable when visiting this McDonald's?
Casual attire is appropriate for this McDonald's location.
Is there a children's menu available at McDonald's in Kitchener?
Yes, this location offers a children's menu.
Which nearby place can I visit if I want to go shopping after eating at McDonald's?
You can visit Walmart Canada or Winners, both are close to McDonald's and offer a variety of shopping options.
Are there any nearby salons or spas to visit before or after your meal at McDonald's?
Yes, Regal Nails Salon and Spa and SmartStyle Hair Salon are nearby for beauty and relaxation services.
If I need financial services close to McDonald's, where can I go?
Western Union, located nearby, offers financial services including currency exchange.