Brand Certified
McDonald's
3.1(319 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
Kitchener, Kitchener, ON
N2E 4E2, Canada
Certified by McDonald's • Feb 22, 2026
(519) 571-0880
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
319 reviews
5 stars
109
4 stars
50
3 stars
32
2 stars
18
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised friendly and prompt service, others reported rude staff and long wait times.
Food Freshness
Many customers appreciated the freshness of the food, but there were complaints about cold or poorly prepared items.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and floors, which detracted from the overall dining experience.
Order Accuracy
Numerous customers reported incorrect orders and missing items, indicating a need for better quality control.
- SVSvitlana VoziianFeb 7, 20261.0I don't recommend coming here unless you have an extra time to wait.. Management, please pay attention to the staff at your location. We ordered two coffees, and the employee prepared them within a few minutes and then left them on the counter on her side. We waited for some time while other employees ignored the line and continued making mobile orders. Eventually, people who had been waiting a long time for their coffee (already made) started getting upset and asking why orders were not being handed out. This isn’t the first time this has happened here. At this point, it seems like this is considered normal here.
- JWJosh WildJan 30, 20265.0Lately I've been having a much better experience purchasing at this Walmart location over other franchise locations, and tonight was a great example of that. Connie (I believe her name was) and Willie were very kind, welcoming and prompt with service. I'll definitely come back because of service like that. Keep it up!
- MLMiranda LeJan 25, 20265.0Restaurant is clean, staff is very friendly, and I always get what I ordered! Love this place. It’s a smaller McDonald’s so they don’t always have all the drinks (e.g. vanilla chai frappe)
- EHEmily HodgeJan 22, 20265.0great location, the food is always fresh, always excellent customer service especially from colleen! super friendly and nice!!
- AAAkash AugustineJan 18, 20265.0Today i came in for breakfast and got the new meal deal, only $5.65 (with tax) the food was very fresh and fast. I had a great experience at this location!
Frequently Asked Questions About McDonald's
What are the daily opening hours of McDonald's at 1400 Ottawa Street S., Kitchener?
McDonald's in Kitchener is open every day from 7:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
No, the McDonald's at 1400 Ottawa Street S., Kitchener does not have drive-through service.
What meal services are available at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
Can I order food for pickup or delivery from this McDonald's?
Yes, this location offers in-store pickup and delivery services.
What forms of payment are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What type of attire is suitable when visiting this McDonald's?
Casual attire is appropriate for this McDonald's location.
Is there a children's menu available at McDonald's in Kitchener?
Yes, this location offers a children's menu.
Which nearby place can I visit if I want to go shopping after eating at McDonald's?
You can visit Walmart Canada or Winners, both are close to McDonald's and offer a variety of shopping options.
Are there any nearby salons or spas to visit before or after your meal at McDonald's?
Yes, Regal Nails Salon and Spa and SmartStyle Hair Salon are nearby for beauty and relaxation services.
If I need financial services close to McDonald's, where can I go?
Western Union, located nearby, offers financial services including currency exchange.
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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