Several reviews highlighted issues with staff rudeness and lack of professionalism, particularly in handling customer complaints.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and overflowing garbage bins, which detracted from their dining experience.
Service Speed
Customers frequently mentioned long wait times for their orders, with some expressing frustration over slow service and unacknowledged presence at the counter.
Food Quality
While some reviews praised the freshness and taste of the food, others noted inconsistencies in preparation and issues with incorrect orders.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff and enjoyable meals, indicating that some customers had satisfactory experiences.
JR
Jemin Ramoliya
2 days ago
5.0
Its my third time I ordered from this location through doordash and skip, every-time I got fresh and hot food that was tasteful to my mouth and I really enjoyed the consistency throughout, will recommend anyone trying to order online and getting hot and fresh mcd food.
KY
Kevin Young
3 days ago
5.0
Today we observed the staff go the extra mile, after placing our order we were given a number for table service.the staff person doing this assignment was welcoming and professional.we observed him talking to others as he delivered their orders. He also asked customers if he could take their tray when finished. The gold star was someone left a toy from a kids meal and rather than putting it in the trash he approached a young family and asked if they would like it.mother happy kids happy, well done to the team.
LW
Lily W
Nov 17, 2025
4.0
service is always quick, the food is always well-made (burgers are nicely constructed, fries are hot and not too salty) and the staff is very friendly. the only downside of this location, in my opinion, is that it's in a walmart
Dear Management,
I am a DoorDash delivery driver, and I recently went to your location to pick up a mobile order. Unfortunately, my experience was very disappointing. The staff member working at that time — an Indian man with a beard — was extremely rude and dismissive. He showed no regard for online orders and was unhelpful when I tried to communicate respectfully.
I kindly request that management look into this matter and take appropriate action. As a delivery driver, I regularly interact with restaurant staff, and professionalism makes a big difference for everyone involved.
Thank you for your attention to this issue.
Sincerely,
What are the opening hours of this McDonald's location?
This McDonald's is open from 7:00 AM to 11:00 PM every day of the week, Monday through Sunday.
Does this McDonald's have a drive-through service?
No, this McDonald's location does not have a drive-through; it is closed for drive-through every day.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
What meal options are served at this McDonald's?
The location serves breakfast, lunch, and dinner.
Are pickup and delivery services available?
Yes, this McDonald's offers both in-store pickup and delivery services.
What types of food categories does this McDonald's cover?
This McDonald's serves fast food including hamburgers, coffee, ice cream, salads, sandwiches, and breakfast items.
Does this McDonald's have an app for ordering or rewards?
Yes, you can download the My McD's App via iOS or Android to order and access rewards.
Can I find other dining options nearby this McDonald's?
Yes, nearby options include South St. Burger, Edo Japan, and Firehouse Subs for a variety of fast food and restaurant choices.
What shopping centers or stores are located near this McDonald's?
Nearby shopping centers and stores include The Boardwalk Shopping Center, KITCHENER-WATERLOO Walmart, and Marshalls Canada, which you can visit before or after dining.
Are there any services like pharmacies or banking available near this McDonald's?
Yes, Walmart Pharmacy, CIBC bank branches, Simplii Financial, and Western Union are nearby for your healthcare and financial needs.