McDonald's

3.4
2104 reviews
Drive-Thru Curbside McDelivery
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Business Details

40 Sportsworld Drive, Kitchener, ON
N2P 2J1, Canada
(519) 653-1901
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
40 Sportsworld Drive, Kitchener, ON
N2P 2J1, Canada

Hours

Reviews

3.4
2,104 reviews
5 stars
687
4 stars
505
3 stars
292
2 stars
134
1 star
486

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Food Quality

While some customers enjoyed the food, others complained about stale items, incorrect orders, and poor preparation.

Management Concerns

Several reviews mentioned unprofessional behavior from management, including dismissive attitudes and lack of communication.

Pricing Complaints

Customers expressed dissatisfaction with high prices and perceived stinginess regarding portion sizes and condiments.
  • AR
    Ashok Reddy
    1 day ago
    1.0
    Terrible experience here, even my simple sandwich order was made incorrectly twice.
  • MD
    Megan Delcourt
    Nov 12, 2025
    5.0
    Always super efficient at this location. Highly recommend
  • DZ
    diamond zieman
    Nov 6, 2025
    4.0
    The location seems very busy and seems to need to hire one more employee to stay at cash and little tasks like maintaince and clean up. The fries tasted bland so I don't recommend getting them at this location
  • JP
    Jeni Patel
    Oct 29, 2025
    1.0
    I just want to address issue that today I ordered with door dash nd the store gave me root beer instead of ice tea which is what I ordered. In my previous order they gave me large fries instead of poutine nd when me called on the store they said they refunded the cost which was charged for it . All I want is the exact thing I ordered. Hope a review can make a difference. Overall the food is good
  • AM
    Aiden McLean
    Oct 22, 2025
    1.0
    Beware!! This particular McDonald's location has some of the highest prices that I have ever seen! For comparison, I ordered a Double Quarter Pounder BLT at 7690 Hurontario Street in Brampton on October 3rd and it came out to $9.99. That very same sandwich at this location on October 17th came out to $12.59. Not only are the prices here significantly more than at other locations but they are stingy as well. In my takeout bag was only one napkin. The toppings on my sandwich were scarce. They'll give you one or two packets of ketchup but don't even think about asking for a dipping sauce or a packet of mayonnaise. They'll charge you for those. I won't be back to this franchise or any of the owner's other franchises in Kitchener or Cambridge because of just how cheap they are.
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Frequently Asked Questions About McDonald's

What are McDonald's hours of operation at 40 Sportsworld Drive, Kitchener?

McDonald's at 40 Sportsworld Drive, Kitchener, is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services 24/7 at this location.