McDonald's

3.4
2130 reviews
Drive-Thru Curbside McDelivery
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Business Details

40 Sportsworld Drive, Kitchener, ON
N2P 2J1, Canada
(519) 653-1901
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
40 Sportsworld Drive, Kitchener, ON
N2P 2J1, Canada

Hours

Reviews

3.4
2,130 reviews
5 stars
696
4 stars
507
3 stars
295
2 stars
135
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, leading to a frustrating experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the bathrooms and dining areas, with some customers choosing to leave without ordering due to the state of cleanliness.

Food Quality

Customers expressed dissatisfaction with food quality, including overcooked items, incorrect orders, and poor preparation.

Inconsistent Experience

While some customers praised the location for good service and food, many others reported significant issues, indicating a lack of consistency in service and quality.
  • WG
    Walter G
    Jan 2, 2026
    1.0
    3 rd time I come here at 4 am to get food before I go to work. They tell me the system is down. Guess I’ll have to go elsewhere. This is now inconvenient to come here. Change your business hours and say closed.
  • EE
    Eitani-MaT
    Jan 1, 2026
    3.0
    Check your McFlurry. I constantly get short changed and the cup isn’t even half full. Maybe it’s a sign I should stop getting McFlurry
  • BB
    Bob
    Dec 23, 2025
    1.0
    I went to use the bathroom before ordering food and it was absolutely disgusting. Not taken care of whatsoever and completely deterred me from eating their food. Unacceptable. Mens and Women’s bathroom an absolute mess. Would not recommend this location.
  • MJ
    mandy jawle
    Dec 17, 2025
    1.0
    They don’t filter oil fried was bitter because of over fried oil and manager he neglected issues at counter its was totally fine for him he asked me refund for fries he could have taken this serious health issue kids are sicks and crude oil fries will make sicker I’ll report this issue to public health and management will not after this they will notice.
  • KL
    Katrina Lowe
    Dec 11, 2025
    1.0
    This McDonalds has given me so many bad orders that they are pretty much asking for a bad review. This time, I requested a grilled chicken sandwich with only mustard tomato and lettuce. The cashier laughed and said she couldn’t find the grilled chicken or mustard button. I’m better than most cashiers on the self service but my driver decided drive through so this is what you get. It came with globs of mayo she tried to charge us for fries we didn’t ask for and was laughing at us because we wanted a healthy grilled chicken. I’m sorry but this is petty and pathetic and could be avoided with someone who didn’t harrass us about our order. Now I have to work and feel sick. Haha I guess.
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Frequently Asked Questions About McDonald's

What are McDonald's hours of operation at 40 Sportsworld Drive, Kitchener?

McDonald's at 40 Sportsworld Drive, Kitchener, is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services 24/7 at this location.