Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
2.8
499 reviews
5 stars
145
4 stars
66
3 stars
43
2 stars
50
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, slow service, and lack of acknowledgment from employees.
Food Quality
Customers reported inconsistent food quality, with complaints about undercooked or poorly prepared items, including melted ice cream and soggy wraps.
Cleanliness
Many reviews mentioned unsanitary conditions in the restaurant, including dirty tables, bathrooms, and overall lack of hygiene.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and enjoyed certain menu items like the poutine and blizzards.
- FJFox Jake2 days ago2.0Very depressing. No smiles just pouting faces. This place has changed so much. The blizzard sucks. Very thin and not what it used to be. Over 8 bucks for a medium blizzard.
- SDScott DDec 31, 20252.0Highly disappointed. The blizzards were the worst. They were missing the creaminess. They tasted like frozen milk with crushed Oreos and Reese’s Pieces. The cake was great, no complaints.
- RMRita MelkiDec 31, 20251.0I went into this location yesterday to get two blizzards It took a while for us to even get served when there wasn’t even a line and our blizzards didn’t even taste like ice cream. It tasted like watery ice will never come back to this location.
- FCFr. Toby Collins, C.R.Dec 20, 20255.0I have had nothing but positive experiences ordering their delicious ice cream and amazing toppings! Thanks to all of the great employees who provided me with great service 😀
- SHSean HDec 18, 20251.0Dried out burgers, took 40 min I was the only guy in there, I will never go back
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
The restaurant is open from 10:30 AM to 9:00 PM Monday through Wednesday, until 9:30 PM on Thursday and Sunday, and until 10:00 PM on Friday.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant is family-friendly and welcomes children.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-ca/order/pickup/n/12283/.
Does Dairy Queen Grill & Chill offer any mobile deals or rewards?
Yes, they offer mobile deals and mobile ordering & rewards through their app.
Where is Dairy Queen Grill & Chill located?
It is located at 720 Westmount Rd E, Kitchener, ON, N2E 2M6, Canada.
What is a popular menu item at Dairy Queen Grill & Chill?
Popular menu items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
What notable restaurants are near Dairy Queen Grill & Chill?
Nearby restaurants include Pizza Prosciutto, an Italian pizza restaurant, which is great if you're planning a different meal before or after your visit.
Are there grocery stores near Dairy Queen Grill & Chill where I can shop?
Yes, Sobeys and FreshCo. grocery stores are nearby, convenient for running errands before or after enjoying your meal at Dairy Queen.
What local businesses near Dairy Queen Grill & Chill can assist with real estate needs?
There are multiple nearby real estate agents and brokerages, such as Joshua McGuire REMAX Real Estate Centre Inc., Brokerage, Kevin Amorim, and Re/max Real Estate Centre Inc., should you need real estate services in the area.