Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
1,049 reviews
5 stars
508
4 stars
237
3 stars
120
2 stars
48
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Food Quality
The ice cream and food received positive remarks for taste and quality, although some complaints about portion sizes and food handling were noted.
Cleanliness
While some reviews mentioned cleanliness and a welcoming atmosphere, there were also reports of dirty tables and garbage on the floor.
Service Speed
Feedback was mixed regarding service speed; some customers experienced quick service, while others reported long wait times.
Seating Availability
Several customers noted the limited seating, especially during busy times, which affected their overall experience.
- BGBc GemsNov 17, 20255.0I dropped in Sunday morning to pick up a cake for my granddaughters birthday.The young employee that was on staff was a very refreshing change from the lackluster customer service I see at many fast food restaurants. He was friendly,communicated well and very efficient.Good on you for training,and keeping kids such as him ,it reflects well on the business and it's ownership as well as the happy customers, I am one!
- FHFE HukukOct 31, 20255.0Very respectful front lady.
- MSMartin SchneiderOct 26, 20255.0Fast and friendly service. Excellent value!
- QRQusay RishaOct 20, 20253.0Fast service very nice staff about 10 dollers per person The atmosphere is like any dairy queen The tables are a little dirty tho
- KPKallie PicklesOct 14, 20255.0came in yesterday for thanksgiving and Tiffany was such a huge help, giant line and she was making the icecreams, she was quick and efficient! and my ice cream was delicious!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill at Ottawa Street Plaza offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Kitchener?
The restaurant operates from 10:00 AM to 10:00 PM Monday through Wednesday, and from 10:00 AM to 1:00 AM Thursday through Sunday.
Does Dairy Queen Grill & Chill provide facilities like restrooms and WiFi?
Yes, this location provides restrooms and free WiFi for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it welcomes families and children and provides amenities like high chairs to accommodate them.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup through their online ordering platform at https://www.dairyqueen.com/en-ca/order/pickup/n/11921/.
Are there exclusive deals available for Dairy Queen Grill & Chill customers?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals.
What are some nearby fast food or dining options close to Dairy Queen Grill & Chill?
Nearby dining options include StrykerZ Kitchen and Bar, Subway, and another Dairy Queen location. These places offer alternatives or complements to your visit.
Which nearby places can help me find Dairy Queen Grill & Chill more easily?
Nearby landmarks like StrykerZ Kitchen and Bar, Saunder's Dry Cleaners and Laundromat, and Mohamad's Barber Shop can help you locate Dairy Queen Grill & Chill within Ottawa Street Plaza.
Are there any nearby entertainment or recreational facilities near Dairy Queen Grill & Chill?
Yes, you can visit places like the Aktiv Rehab Collective for physical therapy, Passion 4 Fitness gym, or the Tri-City Multicultural Centre for various events nearby.
Can customers combine a visit to Dairy Queen Grill & Chill with other errands in the area?
Absolutely, Dairy Queen is near services like Saunder's Dry Cleaners, Eastwood Pharmacy and Clinic, and Localcoin Bitcoin ATM, making it convenient to grab a treat while running errands.