Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
1,061 reviews
5 stars
515
4 stars
240
3 stars
120
2 stars
48
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sarah, Tiffany, and Nick for their exceptional service.
Food Quality
The ice cream cakes and blizzards received positive feedback for their taste and quality, although there were some complaints about portion sizes and consistency.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing to a pleasant dining atmosphere.
Service Speed
While many reviews mentioned quick and efficient service, there were also complaints about slow service during busy times.
Mixed Experiences
Some customers reported negative experiences with rude staff or incorrect orders, indicating inconsistency in service.
- NNNematJan 2, 20261.0Very disrespectful
- PPPrajesh PrajapatiDec 21, 20255.0I have come to this specific location for many years for many birthday cake purchases and the occasional Blizzard. Their Ice Cream Cakes are always excellent in quality and the staff is very friendly.
- MAMonty AdeebDec 14, 20255.0I came in to order a Birthday cake for my daughter's 6th birthday when I met Sarah!. She was very nice and professional, she took the time to go over the options explained the difference between the cakes. I really appreciated her professionalism and she did it with a smile. The cake was amazing Sarah. Thank you Sarah.
- BTBetty TurnerDec 12, 20255.0Sarah was amazing when ordering and helping with special order birthday cake for my grandson and thr staff was so nice when i went into pick it up!
- MPMarissa PosmitukDec 8, 20255.0Called and was helped by an extremely nice staff member named Molly. She made sure the cake I ordered through an app got personalized. I really appreciate the assistance.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill at Ottawa Street Plaza offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Kitchener?
The restaurant operates from 10:00 AM to 10:00 PM Monday through Wednesday, and from 10:00 AM to 1:00 AM Thursday through Sunday.
Does Dairy Queen Grill & Chill provide facilities like restrooms and WiFi?
Yes, this location provides restrooms and free WiFi for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it welcomes families and children and provides amenities like high chairs to accommodate them.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup through their online ordering platform at https://www.dairyqueen.com/en-ca/order/pickup/n/11921/.
Are there exclusive deals available for Dairy Queen Grill & Chill customers?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals.
What are some nearby fast food or dining options close to Dairy Queen Grill & Chill?
Nearby dining options include StrykerZ Kitchen and Bar, Subway, and another Dairy Queen location. These places offer alternatives or complements to your visit.
Which nearby places can help me find Dairy Queen Grill & Chill more easily?
Nearby landmarks like StrykerZ Kitchen and Bar, Saunder's Dry Cleaners and Laundromat, and Mohamad's Barber Shop can help you locate Dairy Queen Grill & Chill within Ottawa Street Plaza.
Are there any nearby entertainment or recreational facilities near Dairy Queen Grill & Chill?
Yes, you can visit places like the Aktiv Rehab Collective for physical therapy, Passion 4 Fitness gym, or the Tri-City Multicultural Centre for various events nearby.
Can customers combine a visit to Dairy Queen Grill & Chill with other errands in the area?
Absolutely, Dairy Queen is near services like Saunder's Dry Cleaners, Eastwood Pharmacy and Clinic, and Localcoin Bitcoin ATM, making it convenient to grab a treat while running errands.