Business Details
About
RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 809 Victoria St North. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Kitchener, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,367 reviews
5 stars
401
4 stars
271
3 stars
223
2 stars
121
1 star
351
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Staff Training
Many reviews highlighted a lack of proper training among staff, leading to incorrect orders and poor customer service.
Food Quality
Several customers complained about food quality issues, including burnt items, stale food, and incorrect orders.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty floors and unsanitary conditions in the bathrooms.
Customer Service
Numerous reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
- EYEmily Yu6 days ago5.0Kind of hit or miss - last time I came here there was a huge wait time in the drive thru. I order the impossible whopper everytime and it's always really good! Service is usually friendly too.
- LLLovey LeeNov 16, 20251.0Placed my order at 4:59. Currently 5:14, no one in drive thru, multiple customers waiting. What appears to be a manager is prioritizing an individual that walked in after my order had already been placed. Probably not the best customer service when other customers are within earshot and have been waiting nearly 20 minutes for their order.
- CCChaseNov 6, 20251.0Shop at this location roughly 10 times at minimum a month when I’m working nights. Last 3 visits have been nothing but messed up orders, items missing, overcooked and to top it off shift managers hanging up phone calls when I was never once rude, disrespectful or vulgar. Nothing but respectful just wondering how the mistake was made considering I called in my order to make sure my mess up from my previous order didn’t happen again. Backstory: last 3 orders were missing either burgers or items were really old and stale (weird because it’s 2-5am where items should be fresh and I order before I arrive at the store so it’s fresh to avoid this) Tried to contact the store owner before I made a review but all the shift managers are covering for each other. Also tried to contact through the app I get AI replied offering me $15… Called Cambridge location and they tell me to try to speak with Debrah (I think) “the Canadian” so they cant keep covering for each other, almost like he knows something like that has happened before. I also visit the fairway location, not as often but never had an issue and always friendly service.
- RSRavin Don SdeOct 21, 20251.0Why the hell am I waiting almost 20 mins in a drive-thru. There is 2 people working. They are so slow watching them make one drink took 2 mins. One guy picking his fingers. I am super annoyed by this experience. Hire people who know what they are doing. The whole should took under 5 mins. DONT BE CHEAP AND HIRE MORE PEOPLE
- MCMyles CooperOct 17, 20251.0Absolutely horrific service. I ordered chicken fries and mozza sticks through the kiosk. I waited over 30 minutes and still had not received my food. I cancelled my order and was told I would automatically get my refund deposited back into my bank account since I paid through the kiosk. Still have not received my money. So I wasted my time for nothing. Never got an apology from the worker. Just sad. I will be contacting the store
Frequently Asked Questions About Burger King
Where is the Burger King restaurant located in Kitchener?
Burger King is located at 809 Victoria St North, Kitchener, ON, N2B 3C3, Canada.
What are the operating hours for Burger King's drive-through service?
The drive-through is open Monday 8:00 AM to 11:30 PM, Tuesday to Saturday 24 hours, and Sunday from 12:00 AM to 11:00 PM.
Does this Burger King offer delivery and pickup services?
Yes, Burger King at this location offers delivery and takeout services.
What payment methods are accepted at the Burger King on Victoria St North?
Accepted payment options include American Express, Android Pay, Apple Pay, MasterCard, and Visa.
Can I order Burger King food online?
Yes, you can order online through their store locator page at https://www.burgerking.ca/store-locator/ or via the Burger King app.
Does Burger King on Victoria St North have a drive-thru?
Yes, this Burger King location has a drive-thru service available.
Is this Burger King family-friendly and welcoming to all customers?
Yes, the restaurant welcomes families, children, and the LGBTQ community, providing a safe and inclusive environment.
What nearby restaurants can I check out around Burger King on Victoria St North?
Nearby restaurants include The Ginger Garlic (Indian cuisine), Kim King (Chinese), Pho Tran (Vietnamese and Thai), Domino's Pizza, and Subshack (fast food sandwiches).
Are there beauty and wellness services near Burger King on Victoria St North?
Yes, nearby you will find Val Walton Hairstylist, Skylin Nails and Beauty, Salon 7, The Cutting Edge salon, and Ditzy Blonde Salon for beauty and spa services.
What other useful places are close to Burger King that customers might visit?
Nearby useful places include Victoria Party Store for party supplies, The Arthritis Society - Central West Ontario for community services, and Bruce Street Animal Hospital for veterinary needs.