Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kirkland Lake Subway® Restaurant at 36 Government Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
208 reviews
5 stars
97
4 stars
55
3 stars
23
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and refusal to take orders before closing.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about poorly made sandwiches, insufficient toppings, and stale bread.
Staff Performance
Feedback indicated that staff training is lacking, leading to mistakes in orders and unprofessional behavior.
Cleanliness
While some customers praised the cleanliness of the store, others reported unsanitary conditions and poor management.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
- FBfelicia bodechonNov 2, 20252.0A total kerfuffle. 1. I placed order online. Was given 1:10pm as a ready for pick up time. I went a little later just to give them time to prepare it. I get there at 1:20pm and it isnt even started. (Wasn't even in their system. The lady ( who seemed quite overwhelmed as she was alone and seemed like she may still be new) had to call and request it be send through to her system. (She handled her phone and another guests phone with her gloves on then proceeded to continue making the sandwich she was in the midst of making 🤢). So I tell her I have a couple things to to and will come back (essentially giving her a little extra time). 2. I come back at 2:00pm and the lady is in the midst of making my order (very fast and sloppy I may add). She completely ignores the special instructions (I asked for the sauce to be added before the lettuce so it wouldn't just smear all over the wrapper). She puts the smallest amount of toppings on, all just shoved in the centre of the bun leaving both ends basically empty, goes to put parmesan on it and literally nothing comes out if the Shaker and instead of filling it then continuing she just shrugs and puts the sub to be cut. (was sharing and asked for sandwich to be cut in 3, she didnt even cut all the way through to make 2). Then squished the already terribly made sandwich in the wrapper. When I opened the sandwich it literally just fell apart. Had to be eaten with a fork and knife. Needless to say, I was very displeased. 1.5/ 10, DO NOT RECOMMEND
- NDNancy DevOct 28, 20251.0Very disappointed with the service here. I went in around 10 minutes before closing, and the staff completely refused to take my order even though the store was still open and she was standing right there. I asked her twice and even requested politely, but she still said no. That’s just poor customer service and zero professionalism. This used to be my go-to place, but after this experience, I’m definitely not coming back. The girl working the Monday night shift should really learn how to treat customers properly.
- PBPaulette BrunoOct 3, 20254.0Fast friendly service food was good
- BFBaylen FlintSep 11, 20251.0Worst people imaginable would not recommend going anywhere near this place I'm not impressed with the service provided and I will never be going back to this god awful place
- AMAngela McCullyAug 8, 20253.0Staff is friendly and courteous but portions are getting smaller and prices go up.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Kirkland Lake?
The Subway restaurant is located at 36 Government Rd, Kirkland Lake, ON, P2N 2E2, Canada.
What are the operating hours of the Subway at 36 Government Rd?
The Subway is open Monday to Friday from 4:00 AM to midnight, Saturday from 8:00 AM to midnight, and Sunday from 9:00 AM to midnight.
What types of meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
How can I place an order for pickup or delivery at Subway 36 Government Rd?
You can order quickly and easily via the Subway app or online through their menu and order URL.
Does this Subway offer catering services?
Yes, this Subway offers catering services to assist with your event needs.
What payment options are accepted at the Subway on Government Rd?
They accept American Express, Mastercard, and Visa as payment methods.
Can I dine inside the Subway restaurant at 36 Government Rd?
Yes, this Subway location provides dine-in services.
Is there a drive-through service available at this Subway location?
No, this Subway does not have a drive-through service.
What nearby shopping options are available when visiting Subway at 36 Government Rd?
Nearby, you can visit Buck or Two Plus, a discount and party supply store, and Cool Stuff Ehh for general shopping.
What nearby services can customers access close to the Subway at 36 Government Rd?
Nearby services include Kirkland Pharmacy PharmaChoice for health and medical needs, RBC Royal Bank for banking, and H&R Block Canada for financial services.