Customers frequently reported long wait times, especially during peak hours, with many expressing frustration over slow service.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, with some describing it as filthy.
Staff Attitude
Mixed feedback on staff friendliness; while some praised individual employees, others reported rude or unhelpful service.
Food Quality
Inconsistency in food quality was a common theme, with complaints about cold food and poorly prepared items.
ML
Michael De Lenardo
Jan 5, 2026
4.0
It's a McDonald's
SF
Sylas Friesen
Jan 4, 2026
1.0
This place keeps getting worse and worse. Barley anyone there can understand English and always always mess up your orders. Not to mention they state store access open untill 12 when it's closed at 10 everyday. Foods always cold and been sitting forever even when you asked them to make it fresh. The service is also horrible everytime I go in my foods made in 1-2 minutes as I'm literally staring at it and they take 5-10 minutes to package it because they sit there and talk to eachother. Unreal!!!!
JL
Jason Little
Jan 1, 2026
5.0
Quick drive thru service. Food was hot and fresh. Very friendly drive thru server every morning.
NM
Natalie Martell
Dec 22, 2025
5.0
Had a wonderful time,cashier wasn't the kindest but everyone has a bad day;)
SS
Sam Shteinman
Dec 20, 2025
5.0
Ordered a very complicated order online and we get every single item. 10/10
What are the operating hours for McDonald's in Kirkland Lake?
McDonald's is open 24 hours every day of the week in Kirkland Lake.
During what hours is delivery available at this McDonald's location?
Delivery is available from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, extended to 11:59 PM on Thursday, and 24 hours on Friday and Saturday.
Is there a drive-through service available and what are its hours?
Yes, the McDonald's in Kirkland Lake has a drive-through open 24 hours every day.
Does this McDonald's location offer in-store pickup or delivery services?
In-store pickup is available, but delivery is not offered at this location.
What meals does McDonald's Kirkland Lake serve?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can families and children dine at this McDonald's?
Yes, the location welcomes families and children and has a children's menu available.
Where is McDonald's in Kirkland Lake located?
It is located at 155 Government Rd. West, Kirkland Lake, ON, P2N 2E8, Canada.
Are there nearby places of interest customers can visit before or after dining at McDonald's Kirkland Lake?
Yes, nearby places include Medix College Kirkland Lake & Timmins, Canadian Tire Gas Plus, and Kirkland Lake Mall, all within easy access for customers visiting McDonald's.
How can customers use nearby transit and services to visit McDonald's in Kirkland Lake?
Customers can conveniently visit McDonald's by stopping at nearby Canadian Tire Gas Plus for gas or car wash services and then head to McDonald's for a meal. The nearby Kirkland Lake Mall also offers shopping options before or after dining.