Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty tables and bathrooms.
Food Quality
Mixed feedback on food quality, with complaints about small portion sizes, improperly prepared items, and inconsistent product quality.
Positive Experiences
Some customers praised the delicious ice cream and friendly service from specific staff members, indicating that there are positive experiences to be had.
Pricing Concerns
Several reviews mentioned that prices are perceived as high for the quality and portion sizes offered.
AH
Angel Hogg
Nov 6, 2025
5.0
Gotta love the ice cream cakes and the variety!
SN
Stephan Nolet
Oct 30, 2025
3.0
Just a little expensive for fast food
NL
Nick LaVèst
Oct 20, 2025
1.0
⭐ 0/5 — Absolutely Disgusting Experience
If I could give zero stars, I would. The staff at Dairy Queen Kingsville are unbelievably rude and unprofessional. They were loudly talking about inappropriate things behind the counter right in front of customers — totally unacceptable behavior. The manager and supervisor are just as clueless and clearly have no control over what goes on.
This location is a complete embarrassment to the Dairy Queen name. I’ll never be coming back, and I strongly suggest others stay away until they get proper management and respect for customers.
KS
Kurt Sasso
Oct 18, 2025
3.0
Diabetes take the wheel. Too many good things here that will make your Blood sugar doctor wag a finger at you
GB
Gino Bravo
Sep 28, 2025
1.0
My experience at the Dairy Queen in Kingsville, Ontario, was thoroughly disappointing. I ordered an ice cream cone, and I was struck by the consistency of the service. The portion was disappointingly small, barely amounting to an ounce of ice cream, yet it was priced at $4.95. This establishment feels like a total rip-off, and I believe it would be best for them to reconsider their operations sooner rather than later.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Kingsville?
Dairy Queen Grill & Chill in Kingsville is open daily from 10:00 AM to 10:00 PM, except on Sunday when it opens at 11:00 AM and closes at 10:00 PM.
During what hours is the drive-thru service available at this Dairy Queen location?
The drive-thru is available every day from 10:00 AM to 10:00 PM, with Sunday service starting at 11:00 AM and ending at 10:00 PM.
Can I place an order for delivery at Dairy Queen Grill & Chill, and if so, what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 10:00 PM, except Sundays when it starts at 11:00 AM and ends at 10:00 PM.
Where is Dairy Queen Grill & Chill located in Kingsville?
The Dairy Queen Grill & Chill is located at 1774 Division Rd N, Kingsville, ON, N9Y 4G7, Canada.
What are some signature food items offered at this Dairy Queen?
This Dairy Queen is known for its Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes and malts, and DQCakes.com offerings.
Is this Dairy Queen location family-friendly and accessible?
Yes, the restaurant welcomes families and children, offers high chairs, outdoor seating, is wheelchair accessible, and has restrooms available.
How can I find exclusive deals or rewards for Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards at https://www.dairyqueen.com/app.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Kingsville Community Centre for community events, Willow Tree Market for fresh groceries, or Rosabelle's breakfast and brunch restaurant for additional dining options.
Are there convenient nearby businesses if I need automotive services while visiting Dairy Queen?
Yes, Fix Auto Kingsville and Division Collision offer automotive repair and detailing services near Dairy Queen Grill & Chill.
Is there a coffee shop close to Dairy Queen Grill & Chill where I can grab a coffee?
Tim Hortons, a popular coffee shop and restaurant, is located nearby for your coffee and snack needs.