Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
371 reviews
5 stars
193
4 stars
65
3 stars
30
2 stars
19
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about small portions, reheated items, and incorrect preparation.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Pricing Concerns
Multiple reviews mentioned that the prices were considered high relative to the quality and portion sizes of the food.
LB
Lisa Brochu
6 days ago
5.0
I would like to thank the amazing staff who waited on me and served my food this evening, my meal was absolutely delicious. Everything about my experience was impeccable. I also love this location for the professionalism, the cleanliness, and the consistency, that I have never been disappointed. Thank you so much! You are definitely a 5 ⭐ plus.
GJ
Gilberto Santos Junior
Jan 19, 2026
5.0
Good food, service and people working around
HA
Hanna Armstrong
Jan 16, 2026
1.0
The last 3 times I have gone my experience with the food has been so disappointing. The price keeps going up while the quality/quantity goes down. The staff substitute items in blizzards if they run out of something without disclosing that prior, the peanut buster parfaits have come with barely any hot fudge or peanuts, each time I order it is less and less. I did reach out on the website and was told they sent it to the manager of the kingsville location a year ago but nobody ever reached back out. Too expensive to keep supporting bad quality.
BS
Blind Squirrel
Jan 12, 2026
1.0
Another shameful disgrace and insult to a beloved and iconic American brand by the absentee owner from Detroit who skimps on portions and overcharges simultaneously. This guy manages several locations in less densely populated areas of Windsor and all have consistently low ratings and negative reviews. What’s funny is that it takes a lot (generally speaking) for most Canadians to leave a poor review as they are such fine people. They do not participate in National free cone day. My fellow Canadians, enough is enough: stop sending your hard-earned dollars over the river to Detroit and keep them here where they belong. Plenty of other DQs nearby with local ownership who appreciate their customers (unlike this one.) Worst DQ operator in Canada—barr none.
DP
Dharmesh Patel
Dec 4, 2025
5.0
Dawson is always friendly, helpful, and an absolute pleasure to deal with! Every visit is better because of his great attitude and consistent top-notch service. Kingsville DQ is lucky to have him!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Kingsville?
Dairy Queen Grill & Chill in Kingsville is open daily from 10:00 AM to 10:00 PM, except on Sunday when it opens at 11:00 AM and closes at 10:00 PM.
During what hours is the drive-thru service available at this Dairy Queen location?
The drive-thru is available every day from 10:00 AM to 10:00 PM, with Sunday service starting at 11:00 AM and ending at 10:00 PM.
Can I place an order for delivery at Dairy Queen Grill & Chill, and if so, what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 10:00 PM, except Sundays when it starts at 11:00 AM and ends at 10:00 PM.
Where is Dairy Queen Grill & Chill located in Kingsville?
The Dairy Queen Grill & Chill is located at 1774 Division Rd N, Kingsville, ON, N9Y 4G7, Canada.
What are some signature food items offered at this Dairy Queen?
This Dairy Queen is known for its Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes and malts, and DQCakes.com offerings.
Is this Dairy Queen location family-friendly and accessible?
Yes, the restaurant welcomes families and children, offers high chairs, outdoor seating, is wheelchair accessible, and has restrooms available.
How can I find exclusive deals or rewards for Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards at https://www.dairyqueen.com/app.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Kingsville Community Centre for community events, Willow Tree Market for fresh groceries, or Rosabelle's breakfast and brunch restaurant for additional dining options.
Are there convenient nearby businesses if I need automotive services while visiting Dairy Queen?
Yes, Fix Auto Kingsville and Division Collision offer automotive repair and detailing services near Dairy Queen Grill & Chill.
Is there a coffee shop close to Dairy Queen Grill & Chill where I can grab a coffee?
Tim Hortons, a popular coffee shop and restaurant, is located nearby for your coffee and snack needs.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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