Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including small portion sizes, improperly prepared items, and high prices.
Cleanliness
Multiple customers noted cleanliness issues, particularly with the dining area and bathrooms.
Ice Cream
The ice cream and desserts received positive feedback, with many customers enjoying the variety and taste.
BS
Blind Squirrel
1 day ago
1.0
Another shameful disgrace and insult to a beloved and iconic American brand by the absentee owner from Detroit who skimps on portions and overcharges simultaneously. This guy manages several locations in less densely populated areas of Windsor and all have consistently low ratings and negative reviews. What’s funny is that it takes a lot (generally speaking) for most Canadians to leave a poor review as they are such fine people. They do not participate in National free cone day. My fellow Canadians, enough is enough: stop sending your hard-earned dollars over the river to Detroit and keep them here where they belong. Plenty of other DQs nearby with local ownership who appreciate their customers (unlike this one.) Worst DQ operator in Canada—barr none.
DP
Dharmesh Patel
Dec 4, 2025
5.0
Dawson is always friendly, helpful, and an absolute pleasure to deal with! Every visit is better because of his great attitude and consistent top-notch service. Kingsville DQ is lucky to have him!
AH
Angel Hogg
Nov 6, 2025
5.0
Gotta love the ice cream cakes and the variety!
SN
Stephan Nolet
Oct 30, 2025
3.0
Just a little expensive for fast food
NL
Nick LaVèst
Oct 20, 2025
1.0
⭐ 0/5 — Absolutely Disgusting Experience
If I could give zero stars, I would. The staff at Dairy Queen Kingsville are unbelievably rude and unprofessional. They were loudly talking about inappropriate things behind the counter right in front of customers — totally unacceptable behavior. The manager and supervisor are just as clueless and clearly have no control over what goes on.
This location is a complete embarrassment to the Dairy Queen name. I’ll never be coming back, and I strongly suggest others stay away until they get proper management and respect for customers.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Kingsville?
Dairy Queen Grill & Chill in Kingsville is open daily from 10:00 AM to 10:00 PM, except on Sunday when it opens at 11:00 AM and closes at 10:00 PM.
During what hours is the drive-thru service available at this Dairy Queen location?
The drive-thru is available every day from 10:00 AM to 10:00 PM, with Sunday service starting at 11:00 AM and ending at 10:00 PM.
Can I place an order for delivery at Dairy Queen Grill & Chill, and if so, what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 10:00 PM, except Sundays when it starts at 11:00 AM and ends at 10:00 PM.
Where is Dairy Queen Grill & Chill located in Kingsville?
The Dairy Queen Grill & Chill is located at 1774 Division Rd N, Kingsville, ON, N9Y 4G7, Canada.
What are some signature food items offered at this Dairy Queen?
This Dairy Queen is known for its Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes and malts, and DQCakes.com offerings.
Is this Dairy Queen location family-friendly and accessible?
Yes, the restaurant welcomes families and children, offers high chairs, outdoor seating, is wheelchair accessible, and has restrooms available.
How can I find exclusive deals or rewards for Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards at https://www.dairyqueen.com/app.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Kingsville Community Centre for community events, Willow Tree Market for fresh groceries, or Rosabelle's breakfast and brunch restaurant for additional dining options.
Are there convenient nearby businesses if I need automotive services while visiting Dairy Queen?
Yes, Fix Auto Kingsville and Division Collision offer automotive repair and detailing services near Dairy Queen Grill & Chill.
Is there a coffee shop close to Dairy Queen Grill & Chill where I can grab a coffee?
Tim Hortons, a popular coffee shop and restaurant, is located nearby for your coffee and snack needs.