We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Customers reported varying food quality, with some meals being bland, poorly cooked, or lacking key ingredients.
Customer Service Issues
Multiple reviews highlighted poor customer service, including rude staff, incorrect orders, and unhelpful responses to complaints.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting they were often small and not worth the price.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service, indicating that there are still positive experiences at this location.
Operational Hours
Several customers noted discrepancies between posted hours and actual closing times, leading to frustration.
EN
Ethan Nattrass
Sep 28, 2025
1.0
Google maps says open until midnight. Arrived to the store at 11:15 to see that they were closed. Either stay open for your posted hours or change your posted hours. Very annoying
CN
Catherine Novis
Aug 26, 2025
2.0
I should've read reviews before ordering. Took forever to order online. Once arrived, vegetables were a remote thought - my dish had only 2 leafy greens + stems. No onions, no any else (except for the 6 prawns). My son had 3 pieces of chopped onion. Not sure why they ask if you'd like less onions or vegetables if they don't include them anyway. Really just a load of poorly sauced carbs (rice or noodles). Get at the grocery store and heat yourself: way better, faster, and less expensive!
AG
Ashley Garbutt
Jul 19, 2025
1.0
I used to love Thai Express but I do not recommend this location. I had to throw away the majority of my meal:
1) Red curry - they stopped adding bamboo shoots and now use baby corn. While ordering the photo clearly shows bamboo shoots and does not mention the change. I was able to eat some of the curry but the flavour was lacking and there was barely any sauce.
2) Shrimp Fresh Roll - I didn't receive my dipping sauce and the roll was incredibly gritty (like sandy). I opened the roll and could see dirt throughout the lettuce.
3) Mini noodle soup - I don't know exactly what happened but I suspect an ingredient got burned during preparation? The soup was a much darker colour than it normally is and tasted really really off (tasted almost like charcoal?).
Customer service was good and I got a gift card for a part of the meal but I would have just preferred a refund since the order was over $40.00.
AR
Anastasia Roberts
Jun 19, 2025
1.0
Really unfortunate that cilantro was suddenly added to red and yellow curry tonight when it never has been before. Tastes absolutely terrible.
ZA
Zak Abou
Jun 18, 2025
5.0
Great food and friendly service! Everything was fresh and flavourful. Highly recommend this place if you're in town. Will definitely be coming bac
Frequently Asked Questions About Thai Express Restaurant Kingston
What type of cuisine does Thai Express Restaurant Kingston serve?
Thai Express Restaurant Kingston specializes in authentic Thai cuisine made with fresh ingredients and authentic flavors, including dishes like Pad Thai, Tom Yum Soup, and their signature General Thai®.
Where is Thai Express Restaurant Kingston located?
It is located at 394 Princess St, Kingston, ON, K7L 5N3, Canada.
What are the opening hours of Thai Express Restaurant Kingston?
The restaurant is open from 11:00 AM to midnight Sunday to Wednesday, and stays open until 2:00 AM Thursday to Saturday.
What payment methods are accepted at Thai Express Restaurant Kingston?
The restaurant accepts payment by cash and contactless payment methods.
Can I find Thai Express Restaurant Kingston on social media platforms?
Yes, Thai Express Kingston is active on LinkedIn, TikTok, YouTube, Facebook, Instagram (handle: thai_express), and Twitter (handle: thaiexpress).
Does Thai Express Restaurant Kingston offer any special menu options?
Yes, they offer a Discovery Menu featuring a different dish each day at a special price.
Which nearby places can I visit before or after dining at Thai Express Restaurant Kingston?
Nearby you can visit entertainment venues like Oddfellows' Hall and The Spot Nightclub, as well as restaurants like House Of Donair and Sushiman Kingston for other dining options.
How can nearby restaurants like House Of Donair and Osmow’s Shawarma complement my visit to Thai Express Restaurant Kingston?
After enjoying Thai cuisine at Thai Express, you can explore nearby Middle Eastern and Lebanese flavors at House Of Donair and Osmow’s Shawarma to experience diverse tastes in the same area.
Are there nearby nightlife options close to Thai Express Restaurant Kingston?
Yes, The Spot Nightclub offers a lively bar and dance club environment, and The Ale House & Canteen provides pub and music venue experiences near Thai Express Restaurant Kingston.
Is there easy access to grocery stores or cafes near Thai Express Restaurant Kingston?
Yes, Metro Barrie St. is a nearby supermarket and grocery store, and Nabi is a coffee shop and tea room close to Thai Express Restaurant Kingston, ideal for shopping or relaxing before or after your meal.